KFC

120 Murtland Ave, Washington
(724) 228-8150

Recent Reviews

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Amanda L

Twice now they forgot the biscuits through the drive thru. First time, i was able to go back. This time i was far gone and heading on the highway before i noticed. Paid for 3 biscuits got 0. Tired of paying for food im not getting.

Brooke

Very unsanitary. Rude and unprofessional staff. And my order was wrong

Atmosphere: 1

Food: 1

Service: 1

Walter Moore

I stopped in around 2pm to grab a pot pie and nuggets as I proceeded to eat my pot pie I stuck a bone about a inch and a half long into the bottom of my mouth breaking part of it off just between my bottom tooth and the gum so so I brought this to the managers attention was given a refund and threw my food away and left I went to my dentist to get the rest of the bone out and went I returned the next day to ask about who was gonna take care of the cost of the dentist the GM said they gave me a refund on my food that there was another further they could do. I will never eat there again and if I have to hire a lawyer to have such a small big paid for I'll also be wanting my lawyer fees paid for at that time as well very bad service.

Atmosphere: 5

Food: 1

Service: 1

Alexis Durila

I ordered a family meal and with that family meal included for large sides. My sides were not correct when I realized it. I was already home over 20 minutes away. It’s not like they have to prepare the food like it’s homemade. They messed up the simplest things being the sides I got the wrong sides

Atmosphere: 5

Food: 3

Service: 3

vicky popojas

Great customer service. Food good. But like everything else. Price increases less food. You used to get 20 pc.fill up for 20 now it's 4 pieces. Never again

Atmosphere: 5

Food: 5

Service: 5

Aaron Hansen

9:15 pm. And I was given an attitude when I went to order. They closed at 1030 pm. Walked right out.

Genny Ball

I preordered my order at 2pm to he ready at 515pm. Got to store and at 5:20 I was told tenders were frozen and would take 20 more minutes. My order was not done till 5:45. Got home no sauces were in my bag and the chicken tasted like it wasn't cooked long enough. I through 30 bucks out the window. Never again.

Atmosphere: 3

Food: 2

Service: 1

Dylan Work

Worst KFC I've ever experienced and it sucks even more it's my hometown KFC. Workers are lazy and don't care. After ordering in the drive thru, you have to sit in a parking spot and wait 20+ minutes for them to bring your food out. They close inside dining as well because they're "slammed with orders" with only 3 people in the drive thru line. Place is a joke.

Atmosphere: 1

Food: 2

Service: 1

Kelly Chester

Placed an order at 7 for a 7:30 pick up. Went there & they informed me that they didn’t have chicken for the sandwhiches. Okay, just use tenders. She said okay it will be 10 min. 45 minutes later, still sitting inside. Yes, Fourty five minutes of them seeing me, knowing I’m waiting for my order & not addressing it, then these mouthy incompetent twits decide to then come to tell me their tenders are frozen & oh yes, they can’t refund me & that I would need to use the app. Furious is an understatement. I immediately placed a large order at Chick filet that took not even 8 min to get & head home. They forget items in my orders anytime I’ve ever ordered anyways but I’ll never be back. How much is this service worth? Not much that’s for damn sure.

Atmosphere: 1

Food: 2

Service: 1

Charles Beck

Food was acceptable but the staff and restaurant were not up to par.

Atmosphere: 3

Food: 4

Service: 3

Joshua Morgan

This place can not get orders correct. They always short items, never give appropriate portions, and pass off burnt food. The staff at the drive thru was rude, while the manager seemed to be superficially apologetic. This store should not be open if this is how the staff is trained and treat customers.

Stood at the counter with 3 different staff members looking at me u til the manager who was also working drive thru came and greeted me at the main counter.

To give perspective our order was

5 piece meal with fries and Mac n cheese and a starry drink

2 famous bowls without corn, one bowl had more potato's than the other one while both bowls only had 5 nuggets in it. Not sure if that is the proper amount as it seems to be different at each location I get them at. But 5 nuggets were in both.

12 nuggets only and a 10 pack of cherry pie poppers

The 5 piece tenders is what was missing

Atmosphere: 1

Food: 1

Service: 1

Tilly Lo

20241012 Bojangles is still our favorite. The chicken thighs and leg are pretty big compared to the Cornish hen size at Popeyes back home. I got corn and Mac and cheese, and somehow ended up with corn and mashed potato. The sides are ok... Bojangles has much tastier sides. My dog didn't eat the chicken tonight, but she probably will in the middle of the night. The young lady at the drive-thru was really friendly. The drive-thru area is creepy... a very dark, narrow alley with concrete wall that I needed to be careful not to scratch my car.

Food: 4

Service: 5

BDG T0K3N

Waited for over 20 mins when there was only 2 cars in front of me

Service: 1

Angie King

This is the second time that I have ordered from doordash from this KFC. And they have messed up my food both times. The general manager of this establishment is very rude and disrespectful. And I will not be ordering from this KFC again and I would not suggest anybody else to do it because they don't pay attention to what they put into the bags and they don't care.

Atmosphere: 1

Food: 2

Service: 1

sue errera

The staff was horrible. We ordered a saucy nuggets meal and got charged for 1 sauce and a drink, no chicken! Also ordered 4 piece dark meat and it came with a breast. Famous bowl came without gravy. When I asked for gravy they waited on 3 other people before I got the gravy. He was almost halfway done before we got it. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

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