KFC

120 Murtland Ave, Washington
(724) 228-8150

Recent Reviews

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Cindy Davis

We went there for lunch. As we walked in we were advised that the only chicken they had was for sandwiches. No sign on the door. How can KFC have no chicken??

Atmosphere: 1

Food: 1

Service: 1

Angad Talwar

It took atleast 20 minutes for our orders to be taken, and it took almost 50 minutes to get our food (just two sandwich combos). The sandwich’s were also cold.

Atmosphere: 1

Food: 1

Service: 1

Dave Smith

Owner/Management of the restaurant needs to check on employees, we went there no service, could hear people talking, we yield back saying excuse me a couple of times no one answered.

Allen Lesouski

I was there tonight the place is trash everything was dirty. Waited 20min for chicken that wasn't fresh. Infact the worst I've ever had. The lady who waited on us looked dirty and unprofessional. Never going back there again. What happened to this place they must be use to waiting on trash

Atmosphere: 1

Food: 1

Service: 1

Lisa Washington

I had called for a 30 piece chicken order. It was a last minute order due to 1st one never came. I called and they told me to give 35 minutes. I arrived and they were panning it up. The staff was wonderful and so professional. The chicken was hot and ex crispy. The price was a good price and honestly expected it to be more. I would return any day and time to place an order. I just wish I had caught their names. A female up front and guy in the back. You both ROCK....

Atmosphere: 5

Food: 5

Service: 5

Katts Monee

I ordered BBQ chicken wings as it's listed in the App yet I was told they don't do BBQ chicken wings. The staff told me the BBQ wings were in the box I opened the box right in front of them and there was none. That's when I was told they don't offer it only spicy chicken wings. That was a bomber I eat what I feel for not what I am given. Hence the rating poor service.

Atmosphere: 3

Food: 1

Service: 1

Sondra Fisher

Slow service, sticky tables & floor

Atmosphere: 3

Food: 4

Service: 3

Lisa Walker

Ate here 2x times. Biscuits raw, chicken burnt, soda tasted terrible and no diet. $30 in food we pitched. Drive thru smelt like string garbage. Never again.

Atmosphere: 1

Food: 1

Service: 1

Arsalan Sawiz

The customer service is absolutely horrible and the food they never have what u want because they don’t wanna cook it

Atmosphere: 1

Food: 1

Service: 1

Joseph Cooper

KFC will be gone as a whole in a few years with the customer service and opposite-the-competition policies. As a diabetic, being switched to pepsi zero was bad enough. Now they are out of Diet completely and when I requested to cancel the order was told they dont issue refunds. Told rudely to contact customer support who also can't process refunds. Theft by deception at this point. Avoid at all cost. Maybe instead of trying to bate us with $3.99 chicken sandwiches and bringing back potato wedges you could just have products in stock and provide customer service.

Atmosphere: 1

Food: 1

Service: 1

Robert Crowley

It's KFC.

Atmosphere: 3

Food: 3

Service: 4

philip korcek

order got messed up and lady was damn near bout to nod off in the drive thru

Richard davis

Jade is the best manager everrrrr! She’s the bees knees 🐝

Atmosphere: 5

Food: 5

Service: 5

Laura Hoitink

Terrible experience! Place was filthy, nothing was stocked, the cashier was high, they didn’t have food made for half the menu items. Trash was overflowing, not a clean table anywhere. Will not be going back.

Atmosphere: 1

Food: 3

Service: 1

Dede King

Good food, but I can’t say so much for the service.

On my most recent visit into KFC, like many other visits, was a not so hot one. In the past, I took the service as maybe being a bad day, but once you go in numerous times to the same location with yet again the same service, you realize something is off.

1 car in the drive-thru, no one in the dining room, but took quite a bit of time just to be greeted. If anything, the worker could have said, “Welcome to KFC, I will be right with you”…nothing. She finally called another worker up after 6-7 minutes to take my order.

The dining room is clean, very trendy looking with an amazing KFC bucket light fixture. Cool art on the walls.

Food is always tasty. I love KFC food!

Overall, they just need to do something about the service. Lessons on being polite, friendliness. People may start wanting to come in just because of a pleasant experience.

Order pickup, delivery, drive-thru and dine-in. WiFi. High chairs available.

*wheelchair accessible parking, entrance, restroom and seating.

Atmosphere: 5

Food: 5

Service: 3

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