order got messed up and lady was damn near bout to nod off in the drive thru
Richard davis
Jade is the best manager everrrrr! She’s the bees knees 🐝
Atmosphere: 5
Food: 5
Service: 5
Laura Hoitink
Terrible experience! Place was filthy, nothing was stocked, the cashier was high, they didn’t have food made for half the menu items. Trash was overflowing, not a clean table anywhere. Will not be going back.
Atmosphere: 1
Food: 3
Service: 1
Dede King
Good food, but I can’t say so much for the service.
On my most recent visit into KFC, like many other visits, was a not so hot one. In the past, I took the service as maybe being a bad day, but once you go in numerous times to the same location with yet again the same service, you realize something is off.
1 car in the drive-thru, no one in the dining room, but took quite a bit of time just to be greeted. If anything, the worker could have said, “Welcome to KFC, I will be right with you”…nothing. She finally called another worker up after 6-7 minutes to take my order.
The dining room is clean, very trendy looking with an amazing KFC bucket light fixture. Cool art on the walls.
Food is always tasty. I love KFC food!
Overall, they just need to do something about the service. Lessons on being polite, friendliness. People may start wanting to come in just because of a pleasant experience.
Order pickup, delivery, drive-thru and dine-in. WiFi. High chairs available.
*wheelchair accessible parking, entrance, restroom and seating.
Atmosphere: 5
Food: 5
Service: 3
Kaitlyn
I went to this location for a quick meal as it was 5 o’clock and I had not ate that day. I was the only one in line when I pulled up to the speaker. The cashier said I could place my order when I was ready and as I go to say it she cuts me off and tells me to hold on one moment. Waited about 5 minutes, once she takes my order I get to the window, she takes my payment tells me they are shorted staffed I was really nice at first I said no problem I totally get it, about 10 minutes go by the lady cooking the food ( I assume the manger ) tries to give me a HUGE order for the now car behind me, but I only ordered one small meal. I tell her that is not mine. Another about 10 minutes go by they tell me they have to drop the chicken fresh and pull out front. now I start to get frustrated and I ask her how much longer do you think? She says another 5 minutes .. okay cool.. I have been patient and nice this whole time. I’m sitting out front. I’m waiting for my food longer than five minutes when I’ve given them the benefit of the doubt so now I go inside I ask for a refund. She says my food is ready. It’s sitting on the counter and didn’t bring it to my car and proceeds to say “Sorry the power went out” NOW THE POWER WENT OUT? I don’t even want my food anymore I am so mad. How did they manage to try an give me probably a $50 dollar order for a car behind me when I ordered an $8 meal first.. It is now a week later and I haven’t even gotten my refund. I am not worried about the money it’s the PRINCIPAL that the service was this poor and I waisted 30 minutes of my day when I was the first in line and I haven’t even received my refund. This location needs shut down and I hope corporate sees this and they try to lie about the interaction when I was nice the whole time until I wanted my money back . I will never go here again.
Atmosphere: 1
Food: 1
Service: 1
Amy Gontas
Quick friendly service , clean place
Atmosphere: 4
Food: 4
Service: 5
Annette Kovatich
Food was really good. Went thru drive thru, waited forever. Go home, ordered 10 piece meal, got 8 and only 4 biscuits instead of 6. Didn't get what I paid for, please pay attention to orders
Food: 5
Service: 4
Danny Sheyko
The chicken is dry, it took 30 minutes to to get a simple 12 piece meal. The storage is dirty.
Atmosphere: 1
Food: 1
Service: 1
Paige Klinsky
If you're thinking about going to KFC drive the extra way to Canonsburg instead because this location is awful...
Ordered on the app paid online went to pickup at drive through lady in front of me knocking on service window for service she got someone for a minute then she left then nobody ever answered the drive through speaker and after sitting for 30 minutes with my now upset 85 year old mom at the window we finally left with no food no service at all and no refund. It’s been almost a week and they still won’t answer the phone !
Atmosphere: 1
Food: 1
Service: 1
Anthony Mariani
Should be a zero stars cause our door dash order was canceled cause it said they weren't open then we called and they said they didn't know what time they closed cause all their chicken was frozen. Looks like I'm starving tonight
Erin Breth
The service and food are both equally awful! We left without food.
Atmosphere: 1
Food: 1
Service: 1
Nono Ngun
We ordered 3 of 4 pcs fried chicken and they were all missing one pc.
Amanda L
Twice now they forgot the biscuits through the drive thru. First time, i was able to go back. This time i was far gone and heading on the highway before i noticed. Paid for 3 biscuits got 0. Tired of paying for food im not getting.
It's KFC.
Atmosphere: 3
Food: 3
Service: 4
order got messed up and lady was damn near bout to nod off in the drive thru
Jade is the best manager everrrrr! She’s the bees knees 🐝
Atmosphere: 5
Food: 5
Service: 5
Terrible experience! Place was filthy, nothing was stocked, the cashier was high, they didn’t have food made for half the menu items. Trash was overflowing, not a clean table anywhere. Will not be going back.
Atmosphere: 1
Food: 3
Service: 1
Good food, but I can’t say so much for the service.
On my most recent visit into KFC, like many other visits, was a not so hot one. In the past, I took the service as maybe being a bad day, but once you go in numerous times to the same location with yet again the same service, you realize something is off.
1 car in the drive-thru, no one in the dining room, but took quite a bit of time just to be greeted. If anything, the worker could have said, “Welcome to KFC, I will be right with you”…nothing. She finally called another worker up after 6-7 minutes to take my order.
The dining room is clean, very trendy looking with an amazing KFC bucket light fixture. Cool art on the walls.
Food is always tasty. I love KFC food!
Overall, they just need to do something about the service. Lessons on being polite, friendliness. People may start wanting to come in just because of a pleasant experience.
Order pickup, delivery, drive-thru and dine-in. WiFi. High chairs available.
*wheelchair accessible parking, entrance, restroom and seating.
Atmosphere: 5
Food: 5
Service: 3
I went to this location for a quick meal as it was 5 o’clock and I had not ate that day. I was the only one in line when I pulled up to the speaker. The cashier said I could place my order when I was ready and as I go to say it she cuts me off and tells me to hold on one moment. Waited about 5 minutes, once she takes my order I get to the window, she takes my payment tells me they are shorted staffed I was really nice at first I said no problem I totally get it, about 10 minutes go by the lady cooking the food ( I assume the manger ) tries to give me a HUGE order for the now car behind me, but I only ordered one small meal. I tell her that is not mine. Another about 10 minutes go by they tell me they have to drop the chicken fresh and pull out front. now I start to get frustrated and I ask her how much longer do you think? She says another 5 minutes .. okay cool.. I have been patient and nice this whole time. I’m sitting out front. I’m waiting for my food longer than five minutes when I’ve given them the benefit of the doubt so now I go inside I ask for a refund. She says my food is ready. It’s sitting on the counter and didn’t bring it to my car and proceeds to say “Sorry the power went out” NOW THE POWER WENT OUT? I don’t even want my food anymore I am so mad. How did they manage to try an give me probably a $50 dollar order for a car behind me when I ordered an $8 meal first.. It is now a week later and I haven’t even gotten my refund. I am not worried about the money it’s the PRINCIPAL that the service was this poor and I waisted 30 minutes of my day when I was the first in line and I haven’t even received my refund. This location needs shut down and I hope corporate sees this and they try to lie about the interaction when I was nice the whole time until I wanted my money back . I will never go here again.
Atmosphere: 1
Food: 1
Service: 1
Quick friendly service , clean place
Atmosphere: 4
Food: 4
Service: 5
Food was really good. Went thru drive thru, waited forever. Go home, ordered 10 piece meal, got 8 and only 4 biscuits instead of 6. Didn't get what I paid for, please pay attention to orders
Food: 5
Service: 4
The chicken is dry, it took 30 minutes to to get a simple 12 piece meal. The storage is dirty.
Atmosphere: 1
Food: 1
Service: 1
If you're thinking about going to KFC drive the extra way to Canonsburg instead because this location is awful...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered on the app paid online went to pickup at drive through lady in front of me knocking on service window for service she got someone for a minute then she left then nobody ever answered the drive through speaker and after sitting for 30 minutes with my now upset 85 year old mom at the window we finally left with no food no service at all and no refund. It’s been almost a week and they still won’t answer the phone !
Atmosphere: 1
Food: 1
Service: 1
Should be a zero stars cause our door dash order was canceled cause it said they weren't open then we called and they said they didn't know what time they closed cause all their chicken was frozen. Looks like I'm starving tonight
The service and food are both equally awful! We left without food.
Atmosphere: 1
Food: 1
Service: 1
We ordered 3 of 4 pcs fried chicken and they were all missing one pc.
Twice now they forgot the biscuits through the drive thru. First time, i was able to go back. This time i was far gone and heading on the highway before i noticed. Paid for 3 biscuits got 0. Tired of paying for food im not getting.
Loading...