Big screen tv, sports or movies, pizza is great bottled frinks
Atmosphere: 5
Food: 5
Service: 5
Levi Puterbaugh
Excellent pizza. Even better service.
First off, the pizza was outstanding. Perfect crust, great flavor, zero regrets. But what really threw me off was the service.
How does a pizza place manage to hire such polite, upbeat, genuinely helpful employees? The staff was so friendly I honestly had to double-check I was still in Washington County. I thought grumpy was part of the local uniform.
Whoever is doing the hiring deserves a raise… and then should immediately turn around and give the staff one too. They’re clearly the secret ingredient.
Great job all around. I’ll be back.
Atmosphere: 5
David
No sauce,burnt bottom and crust,no flavor.Never again.$20.00 plus in the garbage.🥵
Food: 1
Ashley
I am genuinely shocked that this place is allowed to charge money for food.
The pizza arrived stone cold, the crust was so hard it was like chewing on cardboard, and the Pepsi was completely flat — not “lost some fizz,” but 100% dead, like it had been sitting open all day. This entire order felt old, neglected, and thrown together with zero care.
And let’s talk about the price. This was not cheap pizza, yet what I received was borderline inedible. If you’re charging premium prices, the absolute minimum expectation is hot, fresh food. That bar was not just missed — it was buried underground.
I called the store to give them an opportunity to fix their mistake, and instead of taking accountability, the best they could offer was “credits toward future food.” Why would anyone want credits to reorder after an experience this bad? When I reasonably asked for a refund or remake, I was told to “call back Monday and talk to the district manager,” which felt like a clear attempt to pass the problem off and hope I’d give up.
This wasn’t a picky customer issue. This wasn’t a preference thing. This was cold food, poor quality, flat drinks, and terrible customer service all wrapped into one experience.
Save yourself the frustration, the hunger, and the wasted money. There are plenty of pizza places in Washington, PA that actually care about what they send out. This is not one of them.
Atmosphere: 1
Food: 1
Service: 1
Jim Manoss
This is the worst pizza I’ve had in a very long time. The crust is hard as cardboard. Even the Pepsi is flat. I wish I never ordered here. This will never happen again. Please don’t waste your time or hard earned money
Cindy Fraer
Bad experience at Vocelli's in Washington, PA. We normally make the 45 min drive to Vocelli's in Wheeling because it can't be beat but because of the cold weather we gave the Washington location another shot. Bad idea. They put BARELY any sauce on their pizza so I specifically ask for plenty of sauce and it still came back dry with barely a scratch of sauce. We also paid for a 2nd topping of bacon and it was barely sprinkled on. Not only was that enough disappointment but after ordering we were informed they no longer had fountain soda. Strike 3. Last visit at Washington Vocelli's where we wasted $23 because it was so dry it wasn't even good warmed up the next day, hard as a rock.
Food: 1
anthony henderson
The food was amazing, and the prices were great. Wasn't expecting too much since they had just opened and were still getting things set up but I was wrong.
Atmosphere: 4
Food: 5
Service: 4
Dawne P. R.
Pizza was great! Pasta was good. A medium pizza felt like a small should have gotten a large. Service was fast, friendly, and helpful. Didn't feel rushed to order. Not far off the highway.
Atmosphere: 4
Food: 5
Service: 5
Jason Gilbert
First time at this location and we were pleasantly surprised. It’s definitely one of the best chain pizza places. The food was cheap and darn good. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Pa Go
Manager was extremely rude and accusory. The lanky , toothy guy. I'll make sure to get his name next time but I highly doubt i'd ever get food here . Ave food + crap attitudes don't mix well for me .
My order was wrong, my order was late, and a employee hung up on me when I was trying to resolve the issue, the chicken salad was a joke. I'll never order there food again
Nakia Porter
Placed an order at 8:41 PM for delivery. At 9:28 PM, I got a call saying it came through as pick-up (it didn’t). They switched it to delivery. At 10:03 PM, the driver called saying he was at my door — he wasn’t, he was across town at a hotel. I gave him the correct address (already on my account). By 10:27 PM, still no food.
When I called the store, the employee was rude, blamed me for entering the wrong info, and even said I “wasn’t getting anything free.” I never asked for anything free — I just wanted my food and to file a complaint.
This was a terrible experience. My order should have been refunded, but instead I was disrespected. I will not be ordering from here again. My money (and my grandson’s love for pizza) will be going to Papa John’s — better food, and better service.
Food: 1
Service: 1
Kimo Kaluhiokalani
Overpriced average food. Good pizza, oily Vocelli rolls, and $7 pint size ice cream.
Atmosphere: 3
Food: 4
Service: 4
Michael Cassell
Food was wonderful, basic setting was fine but not a fan of the plastic utensils at all.
Big screen tv, sports or movies, pizza is great bottled frinks
Atmosphere: 5
Food: 5
Service: 5
Excellent pizza. Even better service.
First off, the pizza was outstanding. Perfect crust, great flavor, zero regrets. But what really threw me off was the service.
How does a pizza place manage to hire such polite, upbeat, genuinely helpful employees? The staff was so friendly I honestly had to double-check I was still in Washington County. I thought grumpy was part of the local uniform.
Whoever is doing the hiring deserves a raise… and then should immediately turn around and give the staff one too. They’re clearly the secret ingredient.
Great job all around. I’ll be back.
Atmosphere: 5
No sauce,burnt bottom and crust,no flavor.Never again.$20.00 plus in the garbage.🥵
Food: 1
I am genuinely shocked that this place is allowed to charge money for food.
The pizza arrived stone cold, the crust was so hard it was like chewing on cardboard, and the Pepsi was completely flat — not “lost some fizz,” but 100% dead, like it had been sitting open all day. This entire order felt old, neglected, and thrown together with zero care.
And let’s talk about the price. This was not cheap pizza, yet what I received was borderline inedible. If you’re charging premium prices, the absolute minimum expectation is hot, fresh food. That bar was not just missed — it was buried underground.
I called the store to give them an opportunity to fix their mistake, and instead of taking accountability, the best they could offer was “credits toward future food.” Why would anyone want credits to reorder after an experience this bad? When I reasonably asked for a refund or remake, I was told to “call back Monday and talk to the district manager,” which felt like a clear attempt to pass the problem off and hope I’d give up.
This wasn’t a picky customer issue. This wasn’t a preference thing.
This was cold food, poor quality, flat drinks, and terrible customer service all wrapped into one experience.
Save yourself the frustration, the hunger, and the wasted money. There are plenty of pizza places in Washington, PA that actually care about what they send out. This is not one of them.
Atmosphere: 1
Food: 1
Service: 1
This is the worst pizza I’ve had in a very long time. The crust is hard as cardboard. Even the Pepsi is flat. I wish I never ordered here. This will never happen again. Please don’t waste your time or hard earned money
Bad experience at Vocelli's in Washington, PA. We normally make the 45 min drive to Vocelli's in Wheeling because it can't be beat but because of the cold weather we gave the Washington location another shot. Bad idea. They put BARELY any sauce on their pizza so I specifically ask for plenty of sauce and it still came back dry with barely a scratch of sauce. We also paid for a 2nd topping of bacon and it was barely sprinkled on. Not only was that enough disappointment but after ordering we were informed they no longer had fountain soda. Strike 3. Last visit at Washington Vocelli's where we wasted $23 because it was so dry it wasn't even good warmed up the next day, hard as a rock.
Food: 1
The food was amazing, and the prices were great. Wasn't expecting too much since they had just opened and were still getting things set up but I was wrong.
Atmosphere: 4
Food: 5
Service: 4
Pizza was great! Pasta was good. A medium pizza felt like a small should have gotten a large.
Service was fast, friendly, and helpful.
Didn't feel rushed to order. Not far off the highway.
Atmosphere: 4
Food: 5
Service: 5
First time at this location and we were pleasantly surprised. It’s definitely one of the best chain pizza places. The food was cheap and darn good. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Manager was extremely rude and accusory. The lanky , toothy guy. I'll make sure to get his name next time but I highly doubt i'd ever get food here . Ave food + crap attitudes don't mix well for me .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My order was wrong, my order was late, and a employee hung up on me when I was trying to resolve the issue, the chicken salad was a joke. I'll never order there food again
Placed an order at 8:41 PM for delivery. At 9:28 PM, I got a call saying it came through as pick-up (it didn’t). They switched it to delivery. At 10:03 PM, the driver called saying he was at my door — he wasn’t, he was across town at a hotel. I gave him the correct address (already on my account). By 10:27 PM, still no food.
When I called the store, the employee was rude, blamed me for entering the wrong info, and even said I “wasn’t getting anything free.” I never asked for anything free — I just wanted my food and to file a complaint.
This was a terrible experience. My order should have been refunded, but instead I was disrespected. I will not be ordering from here again. My money (and my grandson’s love for pizza) will be going to Papa John’s — better food, and better service.
Food: 1
Service: 1
Overpriced average food. Good pizza, oily Vocelli rolls, and $7 pint size ice cream.
Atmosphere: 3
Food: 4
Service: 4
Food was wonderful, basic setting was fine but not a fan of the plastic utensils at all.
Atmosphere: 2
Food: 5
Service: 4
Stromboli is the best value
Atmosphere: 4
Food: 4
Service: 4
Loading...