Dunkin'

$ • Coffee Shops, Donuts

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Dunkin' Donuts Reviews

2
23 ratings
5
23%
2
9%
1
68%
Food
1.9
Atmosphere
1.9
Service
1.7

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Very disappointing service. I came to this 24-hour Dunkin’ at around 8:30 PM to order an iced latte, but the employees told me the iced latte machine had already been cleaned and that I had to choose a different coffee or get a refund. It seemed like they simply did not want to prepare my order. If the store is open 24 hours, customers should be able to order regular menu items at 8:30 PM. Poor customer service and a very frustrating experience.
Made an online order, walked in to pick it up and no one was there! Also, was not refunded the money after I canceled the order.
This Dunkin is a great example of good employees, bad company. Ive been here twice and both times the employees have been clearly overworked and by themselves, yet efficient and not outwardly stressed. The first time I met a young man with black hair who was very polite, the second time another young man with black hair, a bit of a beard, and a hat. He had a lot of orders but I could tell he was doing good, I felt bad he was by himself. 10/10 service, my drink tasted great and...read full review

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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