The pizza is great but the staff is left to be desired. I walked out back out and the manager was smoking funny weed ( marijuana). Now I had my friends child with me and that is NOT acceptable, considering they claim to be a family restaurant. The atmosphere was tense between the wait staff and it reflected in mannerisms.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Boneless Wings
ronald solomon
We were there on Friday 3-15 about 3:30. Love the pizza and the atmosphere but one waitress absolutely ruined our experience. She was apparently not on the schedule for that day but arrived for work anyway. Once she realized this error she became irritated and got loud on the phone with someone. Her actions were obvious to everyone eating in the busy dining area.Her actions also caused the entire staff to become flustered and it was very busy at this time. I must say the rest of the staff did a fantastic job to overcome this distraction.This individual is not fit for a job like this. She was very rude and it was obvious she was looking to blame anyone except herself for the scheduling error.
Atmosphere: 2
Food: 5
Service: 1
Will Johns
Been eating Hotel Pizza for 3 decades, one of the most consistently good restaurants in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Cheeseburger, Wranglers BBQ, White Pizza, Wings, Mac & Cheese
James Kruzelnick
Great food. Pizza is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Kristine Walters
Excellent food & service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dumpster Fries
Logan R.
12/19/23 Ordered takeout for the 2nd time. Got the meat lovers pizza and an order of hot wings. The wings were done one time and they brought them out, but the pizza took almost 15 minutes longer than it was supposed to. So besides the fact that I had to wait there for 15 minutes, by the time the pizza was ready the wings were cold and soggy. And I was the only person in the restaurant. Gave 2 stars because the pizza was very good. It all came to $32.75 ?Edit: Been getting pizza here on the regular now and it's always delicious, so I had to up to 4 stars.
Atmosphere: 1
Food: 3
Service: 1
Michael Caram
The food was great and our server Nicki was wonderful. And thank you for the $25 gift certificate that we won in the 12 days of Christmas ?. We always love coming down from Binghamton.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak Pizza, Wranglers BBQ, White Pizza
Shawn Fisher
Definitely, my go to after work restaurant. The atmosphere is lively and friendly. Everyone has a smile. The food is exceptional. My wife loves the Bianca pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza, Sauce, White Pizza
Donna Kristiansen
Unbelievable great food coleslaw to die for waitresses are beautiful and friendly the food is great oh my
The food was good some of the stuff from our order was left off like coleslaw applesauce for the potato pancakes but all in all it was
Atmosphere: 5
Food: 5
Service: 5
C K
Food quality is hit or miss here. Sometimes it's great, other times it sucks. Last time I ordered to go from here I was given the wrong sandwich. Ordered pulled pork and got (what I think was) beef
Atmosphere: 3
Food: 3
Service: 3
Karen E Rice
Delicious food. Huge huge menu. A lot of choices. I had the baby back ribs. With corn on the cob that was so sweet and delicious. Very happy. Husband had the chili cheeseburger. Also very very good. Our server was wonderful. We will be back!
Best friendly service. The waitress was very nice, great suggestions and fortunately Monday and Tuesday they don't have barbecue so we were a little disappointed but we still made our way through. The clams were very good in the garlic butter. Everything came out quick to order the drinks for a sale price. Thanks again to the great waitress with the glasses on for a good time
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wings
Karen Rice, Realtor
Delicious food. Huge huge menu. A lot of choices. I had the baby back ribs. With corn on the cob that was so sweet and delicious. Very happy. Husband had the chili cheeseburger. Also very very good. Our server was wonderful. We will be back!
The pizza is great but the staff is left to be desired. I walked out back out and the manager was smoking funny weed ( marijuana). Now I had my friends child with me and that is NOT acceptable, considering they claim to be a family restaurant. The atmosphere was tense between the wait staff and it reflected in mannerisms.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Boneless Wings
We were there on Friday 3-15 about 3:30. Love the pizza and the atmosphere but one waitress absolutely ruined our experience. She was apparently not on the schedule for that day but arrived for work anyway. Once she realized this error she became irritated and got loud on the phone with someone. Her actions were obvious to everyone eating in the busy dining area.Her actions also caused the entire staff to become flustered and it was very busy at this time. I must say the rest of the staff did a fantastic job to overcome this distraction.This individual is not fit for a job like this. She was very rude and it was obvious she was looking to blame anyone except herself for the scheduling error.
Atmosphere: 2
Food: 5
Service: 1
Been eating Hotel Pizza for 3 decades, one of the most consistently good restaurants in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Cheeseburger, Wranglers BBQ, White Pizza, Wings, Mac & Cheese
Great food. Pizza is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Excellent food & service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dumpster Fries
12/19/23 Ordered takeout for the 2nd time. Got the meat lovers pizza and an order of hot wings. The wings were done one time and they brought them out, but the pizza took almost 15 minutes longer than it was supposed to. So besides the fact that I had to wait there for 15 minutes, by the time the pizza was ready the wings were cold and soggy. And I was the only person in the restaurant. Gave 2 stars because the pizza was very good. It all came to $32.75 ?Edit: Been getting pizza here on the regular now and it's always delicious, so I had to up to 4 stars.
Atmosphere: 1
Food: 3
Service: 1
The food was great and our server Nicki was wonderful. And thank you for the $25 gift certificate that we won in the 12 days of Christmas ?. We always love coming down from Binghamton.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak Pizza, Wranglers BBQ, White Pizza
Definitely, my go to after work restaurant. The atmosphere is lively and friendly. Everyone has a smile. The food is exceptional. My wife loves the Bianca pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza, Sauce, White Pizza
Unbelievable great food coleslaw to die for waitresses are beautiful and friendly the food is great oh my
Atmosphere: 5
Food: 5
Service: 5
Great service and great food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was good some of the stuff from our order was left off like coleslaw applesauce for the potato pancakes but all in all it was
Atmosphere: 5
Food: 5
Service: 5
Food quality is hit or miss here. Sometimes it's great, other times it sucks. Last time I ordered to go from here I was given the wrong sandwich. Ordered pulled pork and got (what I think was) beef
Atmosphere: 3
Food: 3
Service: 3
Delicious food. Huge huge menu. A lot of choices. I had the baby back ribs. With corn on the cob that was so sweet and delicious. Very happy. Husband had the chili cheeseburger. Also very very good. Our server was wonderful. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Wranglers BBQ, Dumpster Fries
Best friendly service. The waitress was very nice, great suggestions and fortunately Monday and Tuesday they don't have barbecue so we were a little disappointed but we still made our way through. The clams were very good in the garlic butter. Everything came out quick to order the drinks for a sale price. Thanks again to the great waitress with the glasses on for a good time
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wings
Delicious food. Huge huge menu. A lot of choices. I had the baby back ribs. With corn on the cob that was so sweet and delicious. Very happy. Husband had the chili cheeseburger. Also very very good. Our server was wonderful. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger