I hate this place's entrance with a burning passion. It's right after a stop light. Like could you not have made the entrance the exit and the exit the entrance so there isn't someone almost always trying to cause a wreck by slamming on the brakes for the wicked right hand turn in? Avoiding just out of spite and I've always found Dunkin coffee watery.
Kim Brooks
Daily customer. Frozen coffee and fritter. Mmm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Apple Fritter, Donuts
Natasia
"FNU THE MANAGER" has to be one of the most UNPROFESSIONAL INCONSIDERATE AND RUDE managers i have ever dealt with for literally only 3 months. If your considering working here SKIP IT you can get better pay and better management in greencastle chambersburg or maryland dunkin locations! I was terminated today for this "manager " failing to let me know he changed the schedule on my day off (i was sick thats why i was off in the first place.) so i went about it Saturday thinking i was supposed to be off sunday-monday but im met monday (today) with nothing but "your terminated" through text and a gaslighting phone call at 7 am. 0/10 management sucks here
Atmosphere: 1
Service: 1
Mariska Smiley
They were nice but I ordered two blueberry sweat teas and I somehow got coffee in it I threw both away!
Atmosphere: 3
Food: 1
Service: 3
Kane
Discrimination is strong here. Certain staff always give certain customers the evil eye. If you don't like people, don't work in the food industry
Josh Weaver
How I got my food this morning. How does this happen?
Atmosphere: 1
Food: 1
Service: 1
Sheila Hawk
Their drive thru needs to be a little faster at it. When people order on the app they are usually on their way to work and getting their drink. Also, the volume on the speaker on the drive-thru is really loud, especially at 5:15 am!!! Their drinks are really good and much cheaper than the place down the street. Their medium is the same size as a Venti as the place down the street.
Atmosphere: 4
Food: 4
Service: 4
Raven Kelly
I usually go in the early evening to dunkin drive thru and there's a wonder lady who is so polite, same one that I usually see, dark hair, glasses and skinny (I know it's not important to detail the type of person, but I did it for these people who know they are) she's always very nice and that's the whole reason I go there, she is 5 stars. However, I had a terrible experience this morning as I had decided to go for coffee and munchinks on my way to work, as soon as I drove up to the drive thru I was greeted with a rude "want macchiato." Question, I did politely decline and places my order, now I didn't realize I had a $50 bill and $7 in my wallet assuming I had smaller bills so I decided I was going to add something else, I went up to the window and the girl took a minute which I totally understand that it'll be a bit for my order, I expressed that I had forgotten that they don't take $50 bills and decided to take the extra order off, she closed the window and was telling the manager that I had a $50, she was a bit rude about it. But the manager (im assuming was the gentleman) said it was ok, now I know what it's like opening in the morning and not having the change in the drawer to break it so I politely expresses that I wouldn't do that to them, she then proceeded to loudly talk and say "she doesn't want it." While I was still trying to talk to her, I know this may sounds dramatic to some people, but it was her tone from the beginning, she had a non caring attitude and was mostly rude. That is the only reason I put it as a 3 star, it's not fair for others to miss out because 1 or 2 people hate their jobs and lack proper customer courtesy, I was even polite and calm about it all, but she proceeded to have a non caring demeanor. I hope that she learns from the other girl who is polite and caring, otherwise there will be continous complaints from others.
Atmosphere: 3
Food: 4
Service: 2
Moni Parra
Food is a hit or miss here. Really all depends on the time of day you go.Staff is ALWAYS friendly and the indoor part is always tidy and clean.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Donuts
Angelymar Rodriguez
Sloppy people working . Time for new management. Lol ?
The past two times I've went into this Dunkin' location my cashier was Milly and she was extremely unpleasant and rude. Rolled her eyes at me multiple times and threw my donuts into the box then shoved them at me. Not a very pleasant experience.
Atmosphere: 2
Food: 4
Service: 1
Austin H
Love the service I received! Great job! Sandwich was just as good!
Atmosphere: 5
Food: 5
Service: 5
Christine Newman
Staff is rude and can't follow directions. I asked for a frozen hot chocolate, no extra swirls, no whipped cream, and no toppings. I got all of the above. When I told them no whipped cream, she still set it in front of me and walked away. When I said no whipped cream, I was ignored. It's nothing to scrape it off, but that's not the point.
Atmosphere: 1
Food: 2
Service: 1
Tre Helfrick
It’s not a bad place for the most part but I go there everyday almost and something I order is always messed up so to day 9/28/23 I order a sandwich hash browns and a drink and everything was fine until I only got 5 hash browns in the bag like come on I pay almost $2 for it and you don’t even fill the bag
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Egg and Cheese
Enrique Martinez
Ordered a hot coffee through the app while in the parking lot, went through the drive thru to pick it up and it was warmish cold. I like my hot coffee hot.
I hate this place's entrance with a burning passion. It's right after a stop light. Like could you not have made the entrance the exit and the exit the entrance so there isn't someone almost always trying to cause a wreck by slamming on the brakes for the wicked right hand turn in? Avoiding just out of spite and I've always found Dunkin coffee watery.
Daily customer. Frozen coffee and fritter. Mmm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Apple Fritter, Donuts
"FNU THE MANAGER" has to be one of the most UNPROFESSIONAL INCONSIDERATE AND RUDE managers i have ever dealt with for literally only 3 months. If your considering working here SKIP IT you can get better pay and better management in greencastle chambersburg or maryland dunkin locations! I was terminated today for this "manager " failing to let me know he changed the schedule on my day off (i was sick thats why i was off in the first place.) so i went about it Saturday thinking i was supposed to be off sunday-monday but im met monday (today) with nothing but "your terminated" through text and a gaslighting phone call at 7 am. 0/10 management sucks here
Atmosphere: 1
Service: 1
They were nice but I ordered two blueberry sweat teas and I somehow got coffee in it I threw both away!
Atmosphere: 3
Food: 1
Service: 3
Discrimination is strong here. Certain staff always give certain customers the evil eye. If you don't like people, don't work in the food industry
How I got my food this morning. How does this happen?
Atmosphere: 1
Food: 1
Service: 1
Their drive thru needs to be a little faster at it. When people order on the app they are usually on their way to work and getting their drink. Also, the volume on the speaker on the drive-thru is really loud, especially at 5:15 am!!! Their drinks are really good and much cheaper than the place down the street. Their medium is the same size as a Venti as the place down the street.
Atmosphere: 4
Food: 4
Service: 4
I usually go in the early evening to dunkin drive thru and there's a wonder lady who is so polite, same one that I usually see, dark hair, glasses and skinny (I know it's not important to detail the type of person, but I did it for these people who know they are) she's always very nice and that's the whole reason I go there, she is 5 stars. However, I had a terrible experience this morning as I had decided to go for coffee and munchinks on my way to work, as soon as I drove up to the drive thru I was greeted with a rude "want macchiato." Question, I did politely decline and places my order, now I didn't realize I had a $50 bill and $7 in my wallet assuming I had smaller bills so I decided I was going to add something else, I went up to the window and the girl took a minute which I totally understand that it'll be a bit for my order, I expressed that I had forgotten that they don't take $50 bills and decided to take the extra order off, she closed the window and was telling the manager that I had a $50, she was a bit rude about it. But the manager (im assuming was the gentleman) said it was ok, now I know what it's like opening in the morning and not having the change in the drawer to break it so I politely expresses that I wouldn't do that to them, she then proceeded to loudly talk and say "she doesn't want it." While I was still trying to talk to her, I know this may sounds dramatic to some people, but it was her tone from the beginning, she had a non caring attitude and was mostly rude. That is the only reason I put it as a 3 star, it's not fair for others to miss out because 1 or 2 people hate their jobs and lack proper customer courtesy, I was even polite and calm about it all, but she proceeded to have a non caring demeanor. I hope that she learns from the other girl who is polite and caring, otherwise there will be continous complaints from others.
Atmosphere: 3
Food: 4
Service: 2
Food is a hit or miss here. Really all depends on the time of day you go.Staff is ALWAYS friendly and the indoor part is always tidy and clean.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Donuts
Sloppy people working . Time for new management. Lol ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The past two times I've went into this Dunkin' location my cashier was Milly and she was extremely unpleasant and rude. Rolled her eyes at me multiple times and threw my donuts into the box then shoved them at me. Not a very pleasant experience.
Atmosphere: 2
Food: 4
Service: 1
Love the service I received! Great job! Sandwich was just as good!
Atmosphere: 5
Food: 5
Service: 5
Staff is rude and can't follow directions. I asked for a frozen hot chocolate, no extra swirls, no whipped cream, and no toppings. I got all of the above. When I told them no whipped cream, she still set it in front of me and walked away. When I said no whipped cream, I was ignored. It's nothing to scrape it off, but that's not the point.
Atmosphere: 1
Food: 2
Service: 1
It’s not a bad place for the most part but I go there everyday almost and something I order is always messed up so to day 9/28/23 I order a sandwich hash browns and a drink and everything was fine until I only got 5 hash browns in the bag like come on I pay almost $2 for it and you don’t even fill the bag
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Egg and Cheese
Ordered a hot coffee through the app while in the parking lot, went through the drive thru to pick it up and it was warmish cold. I like my hot coffee hot.
Atmosphere: 3
Food: 2
Service: 3