Bagel Bistro

Marketplace at Westtown, 1502 West Chester Pike, West Chester
(610) 696-8000

Recent Reviews

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T McCloskey

Stay away or prepare to stand and wait for 30 mins for a bagel sandwich. Every time it’s a wait and 50/50 chance they lost your order. And they don’t care.

Atmosphere: 2

Food: 2

Service: 1

Elizabeth

Got our orders wrong, expensive, and tasted like something I could make myself

Atmosphere: 2

Food: 2

Service: 2

Jim “The Cheesesteak Guy” Pappas

Steak egg and cheese on everything bagel. I liked $7. I liked this bagel for sandwiches. The muffins looked amazing. Some regulars were sitting, eating, and chatting. That’s about it for my likes. I think they were understaffed. One egg, a little cheese, and dry meat.

Atmosphere: 5

Food: 4

Service: 4

Jim

The people serving us took 10 minutes to take our order. Their beverage dispenser was broken and would not stop pouring out water. They told us to tap it to get it to turn off, then yelled at us for tapping the machine?!? Because we were going to break their broken machine. 20+ minutes to get our food. No gum in the gumball machine. Hashbrown was burnt.

Atmosphere: 2

Food: 3

Service: 1

Giavanna’s Playhouse

Support local family owned buisness

David Joslin

Always a great variety of fresh bagels. Cooked to order, right off the grill breakfast that you can have to go or stay and eat in the dining room. Supporting locally owned business is always a plus in my book!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bagel

Rhys Newcombe

I honestly do not know what to expect from most modern bagel stores, especially after 11-12 in the morning and noon, but even around lunchtime these guys had a HUGE variety of fresh bagels ?
They have tea, coffee, pastries, drinks, bagels, and plenty of seating to enjoy all of what they offer.
Gets a little busy around lunch but waiting for the LOX BAGEL is totally worth it.
Check this place out next time you’re craving a delicious, boiled, baked bagel ?

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Bagel

Madeline Ray

I walked into Bagel Bistro by myself today (Sunday, July 7th of 2024). I had just finished swimming with my boss and my daughter. My daughter waited in the car (Thank God) while I went inside to grab a quick lunch for us. I was in a very pleasant mood upon arrival. I have ordered bagels from this location many, many times on Sundays around 12:45ish in the past, though I have not been since last summer of 2023. I said hi to the cashier in a very friendly manner and asked her how she was doing as I have always done with every cashier I greet and interact with. She did not respond to my question. She simply looked at me like I was an idiot for even asking her that question, and rudely asked me what I wanted. Taken back by her total lack of respect after I began our interaction on such an upbeat note, I looked her directly in the eye and again asked her, “How are you doing?” She purposely ignored my question for a second time, and even more rudely asked me what I wanted to order. Her face expressions and body language toward me were cold, callous, and outright hostile. She then told me, “We close in five minutes.” It was almost 1:00 PM. I said, “I was not aware of that. Is that why you have such an attitude problem?” She said, “Most transactions go like this.” I said, “Actually, I expect someone to have common courtesy, act respectful, and use manners.” She responded with, “You have your demons. I have mine.” Then, she turned to the cook behind her and said, “I can’t deal with this chick with the attitude.” UM. EXCUSE ME?! I acted kind from the very beginning. I am not unkind for advocating for myself and addressing unwarranted disrespect from a shameful excuse for a decent employee, and an ill-mannered human being. I looked at all three of the individuals working at the front of the store and asked, “Who is the manager here?!” The ignorant cashier said it was the cook. The cook said it was the ignorant cashier. I made it extremely clear to all of them that treating someone the way the cashier had treated me for no reason at all was an utter disgrace. If that chick is truly the current manager for Bagel Bistro, I don’t expect that business to last much longer at all. What a trashy female, and a horrible representation of “working” women everywhere. I will NEVER ever walk into the Bagel Bistro again. Their atrocious customer service is part of what is wrong with this world, and that alleged manager’s behavior is absolutely disgusting. They do not deserve one cent of my money, and will not be receiving one cent from me, or anyone else I know at any point in the future. I don’t have enough middle fingers for the kind of unjust treatment I received this afternoon. I truly don’t. ??

Additionally, after I left, I looked up their business hours on Google. It says they close at 2:00 PM on Sundays, not 1:00 PM like the cashier told me. Therefore, she isn’t just a miserable degenerate with a dead-end job. She is also a liar.

Karma is a b****. One day, she is bound to get hers. ??

Atmosphere: 1

Food: 1

Service: 1

P Lem

They charged a extra 1.25 to toast my order and said it’s a extra request

Atmosphere: 1

Food: 3

Service: 1

Kailey Mayoros

The gluten free bagel with bacon, egg, and cheese was extremely expensive for such small portion. As someone who has been gluten free for a while this is pathetic. My bagel was larger than the one egg and 3 pieces of bacon that was put on the sandwich. A guy cut right in front of us, and the lady knew we were ordering and did not say one word recognizing that we were in line and served the other guy.

Atmosphere: 2

Food: 1

Service: 2

gina moreno

Bagel is stale and sandwich is very small and sad

Atmosphere: 3

Food: 1

Service: 3

Robert Hawk

Stopped here for lunch, food was good, place was kinda of sad though.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Bagel

Matthew Capozzi

There aren't many bagel places around and this place is okay. Sandwiches are good and they have pretty good options for food and drinks.They could elevate this score if they actually cooked their hashbrowns instead of giving us a soggy hashbrown wrapped in tinfoil....I have to stop at BK or Wawa across the street for hashbrowns bc they can't figure it out. If they copied McDonald's hashbrowns they would probably add a decent amount to their sales and customer happiness.I know you can be busy, but try to ensure you toast the sandwiches...too many times I get home which is 3-4 minutes away. The tinfoil and short ride should not make it seem like it was never toasted.Finally, the bagels are slightly heavy. If you could get them to be a little lighter, which I know is a big ask, I think they would be better.

Atmosphere: 3

Food: 4

Service: 3

Linda Pedisich

I order online and it’s always ready when I get there to pick it up. We have brunch every Sunday with some friends and I buy it for everyone and then we meet and the order is always perfect. Really good selection of bagel types and spreads and other options for sandwiches.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bagel

Nick Hodges

Love this place. Great bagels. Nice folks.

Atmosphere: 5

Food: 5

Service: 5

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