This ice cream place has a prime location in the center of town. It had been on our Bucket List of ice cream shops to try for quite a while, but we finally visited on a Friday evening after school. The street was closed to traffic so we could sit outside and eat—something we looked forward to doing.The inside of the store was pretty nasty. The floor was sticky. The back of the store stunk like not-so-clean bathrooms. The lighting was low and uninviting. Next to the stinky bathrooms was a selection of self-serve toppings...a nice idea, but they looked iffy and old. There was one employee who was not overly pleasant but not negligent. Just eh. The ice cream selection was pretty good, but my son was disappointed at the lack of Cookie Monster. He opted for blue water ice that he did not enjoy. The ice cream was mediocre. The prices were okay, but definitely too high for the quality. My kids didn't want to touch anything inside so we ventured outside to eat and were pretty disappointed with the overly wobbly table and chairs. We only sat for a minute or two before heading home. We can check this one off the list and head back to Cookie Dope for our next ice cream adventure.
Ahmard R.
We stopped by here and it was very good. The ice cream is smooth. Staff was knowledgeable and friendly. The location is very nice looking. Anything you buy you get free self serve toppings.
Lisa Bennett
Always fun. Great staff. Lots of flavors!
Steve Gilbertjr
This is a very clean and great place to go for ice cream
C Weaver
Dear Akain,On behalf of the Juneteenth Freedom Festival Committee, I would like to thank you for your time, energy and ice cream shared at the Juneteenth Freedom Festival that was held on Monday, June 19, 2023.The festival was planned and implemented to celebrate and raise awareness to the oldest nationally celebrated commemoration of the ending of slavery in the United State. We believe that our 2023 Juneteenth Freedom Festival was a great success!This could not have been accomplished without people and businesses like yours working together to make it all happen.Once again, thank you Akain for your delicious and refreshing treats, your willingness to share your product and be a part of our 2023 West Chester Juneteenth Freedom Festival. You should be receiving a response to your invoice in a day or two....Akain, you and your business make a difference in our community and we look forward to your support again next year!!!With sincere gratitude, Your favorite stalker :-)Carol
C W.
Dear Akain, On behalf of the Juneteenth Freedom Festival Committee, I would like to thank you for your time, energy and ice cream shared at the Juneteenth Freedom Festival that was held on Monday, June 19, 2023.The festival was planned and implemented to celebrate and raise awareness to the oldest nationally celebrated commemoration of the ending of slavery in the United State. We believe that our 2023 Juneteenth Freedom Festival was a great success!This could not have been accomplished without people and businesses like yours working together to make it all happen.Once again, thank you Akain for your delicious and refreshing treats, your willingness to share your product and be a part of our 2023 West Chester Juneteenth Freedom Festival. You should be receiving a response to your invoice in a day or two....Akain, you and your business make a difference in our community and we look forward to your support again next year!!!With sincere gratitude, Your favorite stalker :-)Carol
Carla Sanders
Very upsetting that my African American daughter and her girlfriend went in there yesterday in the early evening. Wasn’t greeted and was given an attitude as they were ordering. My daughter came home extremely upset. Talking about how rude the staff treated them. Even though they spent their money there. A white family came in shortly after they did and was greeted with a warm welcome and smiles. If there are cameras there feel free to view them. They went there between 5-6 pm. Somewhere around that time. We will not be returning. Not sure what the problem was. Either the color of their skin or the sexual preference.My daughter walked all the way there just to get me a flavor she can’t find anywhere else. She works at Dairy Queen and they don’t have it. So she was excited to find somewhere that had butterscotch ice cream. Only to be mistreated.
Lam Huynh
Makes kids smile and more.
Spolum Family
Very good service and the ice cream is delicious. Should add tables for eating convenience.
I had a unicorn milkshake and my friend had a different flavored milkshake. There were no (good) cones available on this day. I was a bit surprised with it being a Saturday and all. In addition, I saw some cones hanging on the wall in their cone holders. But I couldn't tell if the cones were bad or if the employee didn't know how to pull the cones out properly. I know I wouldn't personally know how to pull the cones out properly. Makes me wonder if they ran out of gloves or were low on gloves possibly. Also, any add-ons like sprinkles were not options and there were some on display in containers. Flavor options they had and having some different options is good.5 stars because the ice cream quality and the flavor I got were really good to me and this other stuff was not a big deal to me, but I could've easily given this 3 or 4 stars on this experience. Also, the employee let a friend and I sit in the wall length booth seats after we ordered even though it seemed setup as more a waiting area rather than a "dine-in" area.
Eve Ja
Nice service and decent ice cream
rexial mint
They have ALOT of flavors. The water ice is really really good. I actually liked it even more than the ice cream and the ice cream was good. Creamy, full of flavor. I got peach ice cream and blueberry water ice. The peach had soft bits of peaches in it. it wasnt fake tasting or too sweet. Seriously delicious. Blueberry water ice surprised me at how good it was. Highly highly recommend this place and if I'm in Pennsylvania again I will definitely be going back. Wish they had a shop in MA!
Charity Zim
You're closed 3pm in the middle of a Food Festival???Ok, you were closed for awhile. When you reopened the workers were apologetic and very nice.Rating changed.
West Whiteland Dashcam
Edit: thank you for your reply, but at the time of your posting, both google and your website still say “open”……Warm sunday afternoon, promised the kids ice cream. Checked hours online - should be open. Arrived there - closed. The hours table also showed they should have open. But door just closed, no sign, no apology.
Cute shop, delicious ice cream, kind
Atmosphere: 5
Food: 5
Service: 5
This ice cream place has a prime location in the center of town. It had been on our Bucket List of ice cream shops to try for quite a while, but we finally visited on a Friday evening after school. The street was closed to traffic so we could sit outside and eat—something we looked forward to doing.The inside of the store was pretty nasty. The floor was sticky. The back of the store stunk like not-so-clean bathrooms. The lighting was low and uninviting. Next to the stinky bathrooms was a selection of self-serve toppings...a nice idea, but they looked iffy and old. There was one employee who was not overly pleasant but not negligent. Just eh. The ice cream selection was pretty good, but my son was disappointed at the lack of Cookie Monster. He opted for blue water ice that he did not enjoy. The ice cream was mediocre. The prices were okay, but definitely too high for the quality. My kids didn't want to touch anything inside so we ventured outside to eat and were pretty disappointed with the overly wobbly table and chairs. We only sat for a minute or two before heading home. We can check this one off the list and head back to Cookie Dope for our next ice cream adventure.
We stopped by here and it was very good. The ice cream is smooth. Staff was knowledgeable and friendly. The location is very nice looking. Anything you buy you get free self serve toppings.
Always fun. Great staff. Lots of flavors!
This is a very clean and great place to go for ice cream
Dear Akain,On behalf of the Juneteenth Freedom Festival Committee, I would like to thank you for your time, energy and ice cream shared at the Juneteenth Freedom Festival that was held on Monday, June 19, 2023.The festival was planned and implemented to celebrate and raise awareness to the oldest nationally celebrated commemoration of the ending of slavery in the United State. We believe that our 2023 Juneteenth Freedom Festival was a great success!This could not have been accomplished without people and businesses like yours working together to make it all happen.Once again, thank you Akain for your delicious and refreshing treats, your willingness to share your product and be a part of our 2023 West Chester Juneteenth Freedom Festival. You should be receiving a response to your invoice in a day or two....Akain, you and your business make a difference in our community and we look forward to your support again next year!!!With sincere gratitude, Your favorite stalker :-)Carol
Dear Akain, On behalf of the Juneteenth Freedom Festival Committee, I would like to thank you for your time, energy and ice cream shared at the Juneteenth Freedom Festival that was held on Monday, June 19, 2023.The festival was planned and implemented to celebrate and raise awareness to the oldest nationally celebrated commemoration of the ending of slavery in the United State. We believe that our 2023 Juneteenth Freedom Festival was a great success!This could not have been accomplished without people and businesses like yours working together to make it all happen.Once again, thank you Akain for your delicious and refreshing treats, your willingness to share your product and be a part of our 2023 West Chester Juneteenth Freedom Festival. You should be receiving a response to your invoice in a day or two....Akain, you and your business make a difference in our community and we look forward to your support again next year!!!With sincere gratitude, Your favorite stalker :-)Carol
Very upsetting that my African American daughter and her girlfriend went in there yesterday in the early evening. Wasn’t greeted and was given an attitude as they were ordering. My daughter came home extremely upset. Talking about how rude the staff treated them. Even though they spent their money there. A white family came in shortly after they did and was greeted with a warm welcome and smiles. If there are cameras there feel free to view them. They went there between 5-6 pm. Somewhere around that time. We will not be returning. Not sure what the problem was. Either the color of their skin or the sexual preference.My daughter walked all the way there just to get me a flavor she can’t find anywhere else. She works at Dairy Queen and they don’t have it. So she was excited to find somewhere that had butterscotch ice cream. Only to be mistreated.
Makes kids smile and more.
Very good service and the ice cream is delicious. Should add tables for eating convenience.
Restaurantji Recommends
I had a unicorn milkshake and my friend had a different flavored milkshake. There were no (good) cones available on this day. I was a bit surprised with it being a Saturday and all. In addition, I saw some cones hanging on the wall in their cone holders. But I couldn't tell if the cones were bad or if the employee didn't know how to pull the cones out properly. I know I wouldn't personally know how to pull the cones out properly. Makes me wonder if they ran out of gloves or were low on gloves possibly. Also, any add-ons like sprinkles were not options and there were some on display in containers. Flavor options they had and having some different options is good.5 stars because the ice cream quality and the flavor I got were really good to me and this other stuff was not a big deal to me, but I could've easily given this 3 or 4 stars on this experience. Also, the employee let a friend and I sit in the wall length booth seats after we ordered even though it seemed setup as more a waiting area rather than a "dine-in" area.
Nice service and decent ice cream
They have ALOT of flavors. The water ice is really really good. I actually liked it even more than the ice cream and the ice cream was good. Creamy, full of flavor. I got peach ice cream and blueberry water ice. The peach had soft bits of peaches in it. it wasnt fake tasting or too sweet. Seriously delicious. Blueberry water ice surprised me at how good it was. Highly highly recommend this place and if I'm in Pennsylvania again I will definitely be going back. Wish they had a shop in MA!
You're closed 3pm in the middle of a Food Festival???Ok, you were closed for awhile. When you reopened the workers were apologetic and very nice.Rating changed.
Edit: thank you for your reply, but at the time of your posting, both google and your website still say “open”……Warm sunday afternoon, promised the kids ice cream. Checked hours online - should be open. Arrived there - closed. The hours table also showed they should have open. But door just closed, no sign, no apology.