The Goal Line Pub

700 Lawrence Dr, West Chester
(484) 631-0155

Recent Reviews

Melinda Moody

What a cool place to eat and drink overlooking hockey! The food was great, and there were plenty of drinks on tap. Our waitress was wonderful and very accommodating. The only reason it is 4 stars instead of 5 is because of the rude young hostess. She shouldn't be working in customer service, especially on tournament weekends. We were a party of 6 adults and 1 child. There was plenty of open seating overlooking the rink. She told us we weren't allowed to sit there at first ,even after offering to split into two smaller parties. She pitched an attitude and was just flat out rude to us. We ended up waiting 45+ mins, while others went and sat there. It was very disappointing ,while having a young hockey player who was very hungry after his game. If you can't be nice to customers, then go work in the kitchen where you do not have to deal with them!! There was no reason for the rudeness and attitude. After waiting, a very well-mannered girl came to ask if sitting at the section we had originally asked for would be ok. We were confused by this, after the other hostess said no, but were appreciative that she had sense to seat us there so we could finally eat.

Atmosphere: 5

Food: 5

Service: 4

Jay Lee

Don't go to this place the restaurant is dirty they put the food on the floor and they put it back on the grill and sell it to customers the food is bad the dishes are dirty the cups are

Atmosphere: 1

Food: 1

Service: 1

Nicole Day

Came here a couple weeks ago and had a run in with the infamous manager. He harassed me and my friends multiple times about a pitcher of beer as if we went behind the bar and got it ourselves. It’s a cool spot and cool idea but that guy needs a reality check if he is going to be working up front with customers. I. work in the service industry and am able to play devils advocate in these types of situations but the way he talked to us was so demeaning and wrong you would have thought we spit in his face. There is a certain way to approach problems as a manager and he did anything but address us in a professional manner. I think he has a problem with women in particular. Honestly super disappointing, I hope they get this figured out because they will continue to lose customers.

Atmosphere: 1

Food: 3

Service: 3

David Friess

Good food and great tap beer selection. Seating to watch hockey games and a lot of TVs for sports or the other rinks.

DM Herold

My kiddo plays hockey at the rink here and I often eat at the Pub. My kiddo’s favorite is the pretzels (which are pretty yummy). So far from all my visits I’ve tried the beet salad, the house salad, the Rachel, and the hot roast beef sandwich. All have been really good and keep us coming back. It’s a nice environment, good beer selection, friendly servers, and great view of the games. ??Kid-friendliness: Kid’s menu; kids items include an ice cream cup

Atmosphere: 5

Food: 5

Service: 5

David Stoney

They are so bad they are so disrespectful and i I ate here before and the food was so nasty it tastes like the food was so bad it was just sitting back there for a whole 3 months the place is so dirty and they don't clean and they are disrespect the wave staff are so disrespect when you get a table the table is not clean at all when you order a drink it looks like the glass is still dirty it's a bad place

Atmosphere: 1

Food: 1

Service: 1

Amanda

This place here is a hidden gem if more people did y'all would have a problemGreat Chef great supporting staff and all around I had a great good and an amazing time

Kayla Geary

I literally never have left a negative review for a business before today but it is justified. I ordered the ramean and when it came it looked beautiful but had absolutely no flavor. The broth tasted like water and the chicken was completely unseasoned. I’m not one to send food back so I asked For siracha and tried to make it better with siracha and salt and pepper but i couldn’t even power through it so I just didn’t touch it. The waiter asked if everything was alright and I said honestly I’m sorry I dont want to be that person but this is not it. And he said no problem we’ll take that off for you (mind you this is 5 minutes after receiving the food and I barely touched it). The manager comes out and berates me the point I felt like crying. He is so offended asking what’s wrong with it and I said I dont Want to be disrespectful but it just didn’t have any flavor. And he was like you should have said something before adding siracha! And I said I didnt Want to make a big deal of it that’s why I added It. “Well this is everyone else’s favorite dish and I’ve served this for 35 years what did you expect it to taste like?” And I was Like “I dont Want to be rude but it just didn’t have any flavor at all and I’ve had ramean before”. Then he accused me of eating all the chicken first and I said outright I absolutely did not, you can bring the dish out I barely Touched it. So then he was like so you’re saying you didn’t have any chicken? And I said no I had One piece that’s how I know I didnt Like it. And I reiterated I am not trying to be rude and he was like “I’m not offended, food is food” but he spoke to me in such an accusatory and intimidating manner even as i tried to discuss the situation and it was very uncomfortable for me and my table. I didnt even order anything else I just wanted to leave. My friends and I have come here before for drinks after work and it’s been fun but after this time we will not be coming back. The waiters were nice but it was overall a very unprofessional and uncomfortable experience.

Rachel Pelletier

Learn how to properly check ID’s before you harass innocent customers who are trying to simply enjoy their evening. I have never been treated this way in a restaurant and I can’t believe the attitude and disrespect we were shown through wait staff and management. New Jersey is the next state over, it’s not that surprising that a NJ resident would be dining in your establishment. After we had already eaten our food and drinks, the general manager came over and decided to harass us to which my friend had to cut him off to please get away from us so that we could pay and leave at this point. We were then accused of “working the corner” on our way out the door which is a really insulting and weird comment to make from a middle aged man to a group of young girls. Very horrific experience that I hope no other young girls need to suffer through. The general manager should not be allowed to work in the restaurant environment if he is not able to control himself from making comments like that. If you were lucky enough to have a good experience dining here, that’s great! I am sharing an isolated experience that has affected me in the hopes it won’t happen to anyone else!

Adlai Metzger

I am absolutely disgusted with the staff and management at this establishment. Not only were they rude and dismissive to me and my friends when we went to watch a hockey game, but they were vulgar and insulting and insinuated that we were “working the corner.” The hiring process needs to be completely reevaluated and the general manager does not deserve any sort of customer service position considering his behavior towards me and my friends. The unprofessionalism was actually unbelievable. Nobody should come here ever.

Addie Metzger

I am absolutely disgusted with the staff and management at this establishment. Not only were they rude and dismissive to me and my friends when we went to watch a hockey game, but they were vulgar and insulting and insinuated that we were “working the corner.” The hiring process needs to be completely reevaluated and the general manager does not deserve any sort of customer service position considering his behavior towards me and my friends. The unprofessionalism was actually unbelievable. Nobody should come here ever.

Madison Long

My poor friends went to enjoy a quick dinner before a hockey game and were met with nothing but disrespect from the wait staff and management. Don’t waste your time or money here!!! So unprofessional & rude, better training is definitely needed in this establishment.

Samantha Tuck

Went to watch a hockey game with a couple friends. Received terrific service from the wait staff and the food was great. Highly recommend the pub pretzel sandwich and getting there a bit early to get a seat at the glass

Brianna Benditt

Whenever I come in the wait staff and management are always friendly, the food comes out fast and always taste amazing. The drinks are always good. Great place to eat and watch ice hockey on the rink or any of the sports games on the tv.

Emily Zimmerer

Bouncer have an IQ of -1000. While checking my REAL ID they claimed it was fake. Although a bunch of highschoolers in front of us were let through. If you have an out of state ID be aware the bouncers think PA is the only state in America.

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