On 1/10/26 around 8:20pm I had an extremely unpleasant experience at this McDonald’s. In the drive-thru, the employee was rude and dismissive, repeatedly talking over me and never asking if I had a mobile order or requesting my app code, which is standard McDonald’s protocol. When I tried to explain, I wasn’t given a chance to speak.
What made it worse was that I was spoken to in a way that felt inappropriate, especially in front of my family who were in the car with me.
I went inside the restaurant to calmly ask why the normal mobile order process wasn’t followed. Instead of help, I was immediately met by a tall, heavyset male employee who interrupted me before I could explain, spoke to me in a hostile and dismissive manner, and repeatedly stated that he had “been doing this a long time” rather than addressing the issue.
Customer service, professionalism, and basic communication were completely lacking. This experience has definitely made me reconsider returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Oeagle Olea
Exelent services
Atmosphere: 3
Food: 4
Service: 4
Monica Williams
This McDonald's displayed excellent customer service. Staff was very friendly and offered full restaurant experience.
Atmosphere: 5
Food: 4
Service: 5
David Micheletti
20 minutes for a burger and chicken nuggets, at an empty restaurant and no one in the drive through line.
Atmosphere: 1
Food: 1
Service: 1
buddah
order 2 spicy mc chicken and got 1 normal one that was burnt smh yall need mew employees and management
Atmosphere: 1
Food: 1
Service: 1
Dereck Miller
Ordered food from the crappy machine in the lobby, paid for it, and then didnt print out receipt. Waited 30 mins for my food never recieved it had to leave without my food or refund because i was unable to get anyones attention in the store. Wont be coming back
Atmosphere: 1
Food: 1
Service: 1
Francis Kabinoff
I pulled up to the drive through and ordered at 9:48PM. I was the only car in the parking lot. I didn't get my food until after 10PM. As I went to pull out of the drive through I realized I was given the wrong order and turned around right away. There were other cars in the drive through now. I didn't get my food until 10:16PM, 28 minutes after originally ordering my food. And it was cold, because they gave me the food they had originally made for my order that had now been sitting for some time.
Was on the phone with corporate during the second half of this. Corporate logged my complaint. That's it. No attempt to make it right. I definitely will never eat at this McDonald's again, and I may never stop at any McDonald's ever again.
Atmosphere: 1
Food: 1
Service: 1
Luke Dees
We have been waiting half an hour for a big mac and fries.
Atmosphere: 1
Food: 1
Service: 1
Nicole Dalrymple
Don't know how much of this was because of the service itself or corporate rules. In either case there was absolutely no reason for it to take a half hour to receive 3 happy meals, two sandwiches, and a snack wrap.
I bring up corporate because we sat down to eat. I understand they are pushed to prioritize the drive thru however considering there was no one else in the restaurant and more than one associate including what was either a store manager or district manager sitting around. I have to say I am appualed and the length we had to wait especially considering it was more than obvious we had small children in our party.
As indicated earlier we did request an outrageous amount of food, five meals. We also witnessed multiple people who came into the restaurant after us receive their food and leave. In my opinion they forgot about us.
The food at this McDonald's is always gross, it's cold and over cooked.. some of the worst I've ever had
Atmosphere: 2
Food: 1
Service: 3
Liang You
Nuggets looks dirty and oil taste old.
Atmosphere: 3
Food: 1
Service: 1
Tyler Herbst
One of the worst McDonald's I've been to, employees will straight up ignore you while you're waiting at the counter to order and pick up an order. They stand there on their phones even after giving you eye contact but not doing anything. I know it's McDonald's, but this is wild...
good store
Atmosphere: 5
Food: 5
Service: 5
On 1/10/26 around 8:20pm I had an extremely unpleasant experience at this McDonald’s. In the drive-thru, the employee was rude and dismissive, repeatedly talking over me and never asking if I had a mobile order or requesting my app code, which is standard McDonald’s protocol. When I tried to explain, I wasn’t given a chance to speak.
What made it worse was that I was spoken to in a way that felt inappropriate, especially in front of my family who were in the car with me.
I went inside the restaurant to calmly ask why the normal mobile order process wasn’t followed. Instead of help, I was immediately met by a tall, heavyset male employee who interrupted me before I could explain, spoke to me in a hostile and dismissive manner, and repeatedly stated that he had “been doing this a long time” rather than addressing the issue.
Customer service, professionalism, and basic communication were completely lacking. This experience has definitely made me reconsider returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Exelent services
Atmosphere: 3
Food: 4
Service: 4
This McDonald's displayed excellent customer service. Staff was very friendly and offered full restaurant experience.
Atmosphere: 5
Food: 4
Service: 5
20 minutes for a burger and chicken nuggets, at an empty restaurant and no one in the drive through line.
Atmosphere: 1
Food: 1
Service: 1
order 2 spicy mc chicken and got 1 normal one that was burnt smh yall need mew employees and management
Atmosphere: 1
Food: 1
Service: 1
Ordered food from the crappy machine in the lobby, paid for it, and then didnt print out receipt. Waited 30 mins for my food never recieved it had to leave without my food or refund because i was unable to get anyones attention in the store. Wont be coming back
Atmosphere: 1
Food: 1
Service: 1
I pulled up to the drive through and ordered at 9:48PM. I was the only car in the parking lot. I didn't get my food until after 10PM. As I went to pull out of the drive through I realized I was given the wrong order and turned around right away. There were other cars in the drive through now. I didn't get my food until 10:16PM, 28 minutes after originally ordering my food. And it was cold, because they gave me the food they had originally made for my order that had now been sitting for some time.
Was on the phone with corporate during the second half of this. Corporate logged my complaint. That's it. No attempt to make it right. I definitely will never eat at this McDonald's again, and I may never stop at any McDonald's ever again.
Atmosphere: 1
Food: 1
Service: 1
We have been waiting half an hour for a big mac and fries.
Atmosphere: 1
Food: 1
Service: 1
Don't know how much of this was because of the service itself or corporate rules. In either case there was absolutely no reason for it to take a half hour to receive 3 happy meals, two sandwiches, and a snack wrap.
I bring up corporate because we sat down to eat. I understand they are pushed to prioritize the drive thru however considering there was no one else in the restaurant and more than one associate including what was either a store manager or district manager sitting around. I have to say I am appualed and the length we had to wait especially considering it was more than obvious we had small children in our party.
As indicated earlier we did request an outrageous amount of food, five meals. We also witnessed multiple people who came into the restaurant after us receive their food and leave. In my opinion they forgot about us.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Had exactly what I asked for
Atmosphere: 5
Food: 5
Service: 5
10× better then the other conshy location
Atmosphere: 5
Food: 5
Service: 5
The food at this McDonald's is always gross, it's cold and over cooked.. some of the worst I've ever had
Atmosphere: 2
Food: 1
Service: 3
Nuggets looks dirty and oil taste old.
Atmosphere: 3
Food: 1
Service: 1
One of the worst McDonald's I've been to, employees will straight up ignore you while you're waiting at the counter to order and pick up an order. They stand there on their phones even after giving you eye contact but not doing anything. I know it's McDonald's, but this is wild...
Atmosphere: 2
Food: 3
Service: 1
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