Subway
101 S Water St, West Newton
(724) 633-0084
Recent Reviews
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Great clean environment, there was a young lady named Shyla who made sure my entire family had what they needed. It was fresh & such great customer service. Above and beyond.
Good experience . 🙂
Poorly trained and not fresh.
Great conversation, easy, quick, and overall pleasant experience!
Service was great. Food was ok. Rotisserie chicken was chewy...
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wrap
Both employees were very upset with the previous shift they were talking so much about their frustration it was difficult to order,the fountain sprite tastes like pure soda water , vitamin water was tasteless, the coke wasn't horrible just very weak but when the card machine didn't work and they didn't have forks (I got a protein bowl) he gave us the two drinks for free. Either they have switched employees given there are some good reviews or someone was having a really bad day!!!
Parking: Very nice parking area
Atmosphere: 1
Food: 3
Service: 3
I’m not sure the employee names that is on shift right now but she was rude and me and my boyfriend went to get a. Hoagie and she made our sandwich and it was more bread then anything and then we got 3 dollar dipper and they was not even mad right we went to pull them out of the bag and they just fell apart there was only a piece of pepperoni in it
Atmosphere: 1
Food: 1
Service: 1
Sebastian is the man, he crushed it on my subs. My bread was fresh, and the sub was made exactly the way I ordered it online. Good luck in college bro.
Atmosphere: 5
Food: 5
Service: 5
Stale bread bad service
Atmosphere: 3
Food: 2
Service: 2
One of the nicest looking Subways I have been in. Service was exemplary and the parking lot was huge with a picnic table along the river.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The employee Sebastian was being be very rude to my kids and told them to go outside and get a life. And the tables were not clean at all it was disgusting I will never go here again Unless Tyler is there he's better than Sebastian. And the bathrooms were very disgusting not stocked at all the booths are disgusting And there were ants on the table it was very disgusting this place needs to be shut down
Brought the wife and two of our grandkids in this afternoon. Sebastian was our guy....and did an outstanding job!! Very kind, personable and attentive to what the kids wanted to make our meals perfect. Hoping the Owner of this particular restaurant realizes what a wonderful employee Sebastian is. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
THIS PLACE IS AMAZING!!!! This EMPLOYEE NAME SEBASTIAN WAS A GREAT GUY!!!! HE SERVED MY FOOD PERFECTLY THE WAY I WANTED AND WAS VERY SOCIAL AT THE SAME TIME. GIVE THIS KID A RAISE PLEASE, BEST SUBWAY IVE EVER ATE AT!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
When we arrived, there was no one else in the place. We had to ask for a rag to wipe off the tables they were sticky and covered in crumbs and spilt drink. Make sure you announce that you have coupons so the cashier can charge you accordingly, if you don't... You'll get nothing but attitude. Even when you present the coupons at the checkout point. Oh and let's not forget that at the counter while paying there was a spider climbing on our to go bag. ? The bathrooms were not clean or stocked. And don't take your little ones. They have a highchair, but no changing table in the bathroom. That's when you change the baby on the table your eating at. All the items listed above could be fixed or taken care of, but the attitude from the girl who rang me up was enough for me to never go back. She stayed in the back and made people wait for 5 minutes til they called out for her to come and wait on them.
Atmosphere: 1
Food: 2
My husband has been a customer of Subway for 30 years. He has eaten lunch at this particular Subway everyday since it opened. He has been served by many of the employees here over the years and they all have been great, except for this woman employee today. It took her 5 minutes to show up behind the counter. Once she was behind the counter, she began talking to two women, telling stories about herself, for at least 5 minutes, while my husband waited. She was gabbing and hadn’t even started to make sandwiches for either of the two women customers. My husband spoke up and said, “Miss, can you take my order, I am on a time schedule.” She replied, “If you don’t like it, go eat somewhere else!” He obviously left. Very rude and not an employee I’d want representing my company.
Service: 1
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