It is not as clean as it used to be. I noticed on my last shopping trip and it is pretty dirty. I go here because it is convenient, but it has definitely gone downhill. The deli staff is always kind. I hope they can improve on the cleanliness.
Jean I.
Disgusting behavior from the pharmacy manager Courtney at Ben avon location. Will never go back
Renee J T.
This is a nice spacious Giant Eagle Lots of supermarket typicalness It looked clean well stocked I have no complaints about this giant eagle
Kristen B.
This Giant Eagle is like the one you go to if you have no other options. People solicit outside seemingly for drug seeking and it's just like, watch my back while walking in. The employees are ok. I forgot my wallet one time and had purchased quite a bit and she said she would put it on hold, no problem and bag them. Excellent!! Nope, got back with my wallet and all was put away. I will never show face there again.
Jackie Knapp
Today I went there to cash a check. Giant Eagle's website clearly shows that all that is needed is your ID and Advantage card. So I go up to the service desk and the girl just says "nah. we can only cash payroll checks." Kinda had an attitude. If you guys can only cash payroll checks, that's all fine and dandy. BUT MAKE IT CLEAR ON YOUR WEBSITE!!!
Alan W.
I was in the area and decided to go to this Giant Eagle instead of the usual one I go to on Mcknight rd. This store is much smaller and has less of a selection as well. My biggest complaint is that the Giant Eagle I always go to has the scanners you carry around and us to scan your merchandise so when you get to cashier you just scan the scanner and you are done. The scanner is a huge savings in time. I found that this store was lacking in selection and did not have a few of the items i wanted. I would not go back unless I had too.
Barb P.
Someone needs to tell the cashiers it's not good customer service to raise their eyebrows and smirk at a customer's preference not to use only their reusable bag and no plastic bags. Smirking at a customer's polite request as if they're stupid is rude and unnecessary.
Ashley M.
Used to go pretty frequently, since I lived right by there. But then I started driving then ten extra minutes to Aldis. The cashiers at this GE were almost always rude/acted like they hated being there SO much? Food is over priced. Pharmacists were really nice.
Lisa Marinack McClurg
I just purchased two cans of crescent rolls at 5:45 pm for a recipe. Opened first can, it was fine. Opened the second can and it looked weird with a few odd colored spots. I look more closely at the bottom where the expiration date is and it expired APRIL 6, 2019!!! More than two months ago. What the heck?? The kicker is that my husband went back to return it and get a new one and the woman at the service desk gave him a hard time!! He had the receipt and it was clearly not looking quite right. I now now why I don’t shop here very often. No one knows what is going on in this store. What are you selling to people? Old, nasty, expired items that are probably making your customers sick. It’s a shame given the ridiculously high prices you charge. No wonder I shop at Aldi’s.
Roy New
Only two registers open, each six customers deep. Giant Eagle needs to I,prove on customer service. The only reason I stopped today was for a gift card and I waited in line for 15 minutes. Kuhn’s and Shop-n-Save go the distance, they always have several registers open and they have baggers.
This is your basic Giant Eagle that you can find just about anywhere in the western Pennsylvania/Pittsburgh area. Part of a plaza that offers just enough shopping for your one stop experience. Inside is on the larger side which means a bit more of a selection base. Offering the basic departments. Citizen's Bank has a branch located inside as well so you can take care of your banking while you pick up those groceries.
William G.
They are so over priced. Their service stinks, just like their Management If you like being screwed Giant Eagle is your friend
Fox E.
Not to be confused with Giant Igloo, which is in Nunavut. But would also be a good name for this place in January sometimes. I was stranded overnight in West View while my car was being repaired. I shopped here for some bananas and snacks, which were fine. I spent the whole evening here using their Wi-Fi that didn't work very well. I did manage to find a working outlet, but it was in the closed section of the cafe. I got asked to leave that area once - and a couple of dirty looks - and the lights turned off on me - but I stayed there til close so that was good. Until midnight that is. When I was kicked out into one of the worst torrential downpours I've seen, things took a turn for the worse. I then had to sleep in the car in very cold temps. I was able to take shelter under a nearby store awning until the weather let up. But I do think they could have been much better about my situation, especially considering they were stocking shelves through the night and I wasn't bothering anyone.
Jennifer L.
I really have no idea how folks view this place is clean. Bathrooms are always disgusting (I have a 7 yr old who never fails to need to use the restroom no matter where we go). Whomever is in charge of moving the store around every now & then is, frankly, a butt-munch because it never makes sense...baking items for instance are EVERYWHERE IN THE STORE but not all together. Annoying. The SOY BUTTER which contains NO NUTS and is used for those with allergies so they don't, ya know, DIE...is beside the peanut butter & other nut butters. This is in every grocery store so I know it's not just them...but oh my goodness. The staff doesn't always respond...if you are cheerful they almost don't know how to respond, probably because they get treated like garbage by management. Management isn't on the floor and helping their staff, specifically their cashiers. I have found moldy tortillas on two separate occasions. This place makes me crazy. I don't come here for prices. I don't come here for anything unless it's late or I need something NOW. Hot foods are fine...rotissarie chicken has been less and less appealing compared to competitors. Pharmacy seems to be a little better than before. Still has a long way to go.
Mary Ellen B.
I had ordered a Birthday cake from the bakery for my birthday on Oct17,2016. I know they have 5 inch cake's so that was what I wanted. It came out perfect, Purple, Pink, and Green color's and writing, just what I wanted. The cake was decorated,just like I wanted,and Half and Half. I also called the next day to thank them, it was so good. In 2012, I purchased a cake from somewhere else and they spelled my name wrong! So thank you, Giant Eagle, the nice girl that took my order,and the nice lady who took my phone call, on Oct, 18.
It is not as clean as it used to be. I noticed on my last shopping trip and it is pretty dirty. I go here because it is convenient, but it has definitely gone downhill. The deli staff is always kind. I hope they can improve on the cleanliness.
Disgusting behavior from the pharmacy manager Courtney at Ben avon location. Will never go back
This is a nice spacious Giant Eagle Lots of supermarket typicalness It looked clean well stocked I have no complaints about this giant eagle
This Giant Eagle is like the one you go to if you have no other options. People solicit outside seemingly for drug seeking and it's just like, watch my back while walking in. The employees are ok. I forgot my wallet one time and had purchased quite a bit and she said she would put it on hold, no problem and bag them. Excellent!! Nope, got back with my wallet and all was put away. I will never show face there again.
Today I went there to cash a check. Giant Eagle's website clearly shows that all that is needed is your ID and Advantage card. So I go up to the service desk and the girl just says "nah. we can only cash payroll checks." Kinda had an attitude. If you guys can only cash payroll checks, that's all fine and dandy. BUT MAKE IT CLEAR ON YOUR WEBSITE!!!
I was in the area and decided to go to this Giant Eagle instead of the usual one I go to on Mcknight rd. This store is much smaller and has less of a selection as well. My biggest complaint is that the Giant Eagle I always go to has the scanners you carry around and us to scan your merchandise so when you get to cashier you just scan the scanner and you are done. The scanner is a huge savings in time. I found that this store was lacking in selection and did not have a few of the items i wanted. I would not go back unless I had too.
Someone needs to tell the cashiers it's not good customer service to raise their eyebrows and smirk at a customer's preference not to use only their reusable bag and no plastic bags. Smirking at a customer's polite request as if they're stupid is rude and unnecessary.
Used to go pretty frequently, since I lived right by there. But then I started driving then ten extra minutes to Aldis. The cashiers at this GE were almost always rude/acted like they hated being there SO much? Food is over priced. Pharmacists were really nice.
I just purchased two cans of crescent rolls at 5:45 pm for a recipe. Opened first can, it was fine. Opened the second can and it looked weird with a few odd colored spots. I look more closely at the bottom where the expiration date is and it expired APRIL 6, 2019!!! More than two months ago. What the heck?? The kicker is that my husband went back to return it and get a new one and the woman at the service desk gave him a hard time!! He had the receipt and it was clearly not looking quite right. I now now why I don’t shop here very often. No one knows what is going on in this store. What are you selling to people? Old, nasty, expired items that are probably making your customers sick. It’s a shame given the ridiculously high prices you charge. No wonder I shop at Aldi’s.
Only two registers open, each six customers deep. Giant Eagle needs to I,prove on customer service. The only reason I stopped today was for a gift card and I waited in line for 15 minutes. Kuhn’s and Shop-n-Save go the distance, they always have several registers open and they have baggers.
Restaurantji Recommends
This is your basic Giant Eagle that you can find just about anywhere in the western Pennsylvania/Pittsburgh area. Part of a plaza that offers just enough shopping for your one stop experience. Inside is on the larger side which means a bit more of a selection base. Offering the basic departments. Citizen's Bank has a branch located inside as well so you can take care of your banking while you pick up those groceries.
They are so over priced. Their service stinks, just like their Management If you like being screwed Giant Eagle is your friend
Not to be confused with Giant Igloo, which is in Nunavut. But would also be a good name for this place in January sometimes. I was stranded overnight in West View while my car was being repaired. I shopped here for some bananas and snacks, which were fine. I spent the whole evening here using their Wi-Fi that didn't work very well. I did manage to find a working outlet, but it was in the closed section of the cafe. I got asked to leave that area once - and a couple of dirty looks - and the lights turned off on me - but I stayed there til close so that was good. Until midnight that is. When I was kicked out into one of the worst torrential downpours I've seen, things took a turn for the worse. I then had to sleep in the car in very cold temps. I was able to take shelter under a nearby store awning until the weather let up. But I do think they could have been much better about my situation, especially considering they were stocking shelves through the night and I wasn't bothering anyone.
I really have no idea how folks view this place is clean. Bathrooms are always disgusting (I have a 7 yr old who never fails to need to use the restroom no matter where we go). Whomever is in charge of moving the store around every now & then is, frankly, a butt-munch because it never makes sense...baking items for instance are EVERYWHERE IN THE STORE but not all together. Annoying. The SOY BUTTER which contains NO NUTS and is used for those with allergies so they don't, ya know, DIE...is beside the peanut butter & other nut butters. This is in every grocery store so I know it's not just them...but oh my goodness. The staff doesn't always respond...if you are cheerful they almost don't know how to respond, probably because they get treated like garbage by management. Management isn't on the floor and helping their staff, specifically their cashiers. I have found moldy tortillas on two separate occasions. This place makes me crazy. I don't come here for prices. I don't come here for anything unless it's late or I need something NOW. Hot foods are fine...rotissarie chicken has been less and less appealing compared to competitors. Pharmacy seems to be a little better than before. Still has a long way to go.
I had ordered a Birthday cake from the bakery for my birthday on Oct17,2016. I know they have 5 inch cake's so that was what I wanted. It came out perfect, Purple, Pink, and Green color's and writing, just what I wanted. The cake was decorated,just like I wanted,and Half and Half. I also called the next day to thank them, it was so good. In 2012, I purchased a cake from somewhere else and they spelled my name wrong! So thank you, Giant Eagle, the nice girl that took my order,and the nice lady who took my phone call, on Oct, 18.