Arby's
2831 Jacks Run Rd, White Oak
(412) 673-0859
Recent Reviews
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They have the meats
Atmosphere: 5
Food: 4
Service: 5
I usally don’t leave reviews on places, however coming into this arby’s on a road trip was the best idea. they service was 10/10 very fast and polite. the food was cooked to perfection. the 2 sandwiches for 6$ makes it a perfect meal for saving money but still getting all the nutrients needed in a meal.
Atmosphere: 5
Food: 5
Service: 5
The folks at the counter were very nice. We had a great conversation about some of the new menu items as well as the upcoming holidays. The dining area was clean. We rang the bell as we left, and the whole team called out to us with a big thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
Shouldn’t have to take the sandwiches home to cook them. The meat is supposed to be cooked before you put it on the bun.
Food: 1
Service: 1
Awesome chocolate shake lol
Food: 5
Service: 5
Food is always warm fast drive through service clean and renovated restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
They always get my order wrong
Atmosphere: 4
Food: 5
Service: 2
Husband ordered the "LARGE" roast beef sandwich meal. The employees never verified if he meant the half pound sandwich or if he just wanted a "classic" sandwich w/ all large sides. I called the restaurant to say that he got a tiny sandwich when he was expecting a huge 1. Spoke w/ a manager, who, during the call, was very attentive and pleasant. He said come back in & he'd make it right. The crinkle fries were NOT a large and they were over cooked and so brown and hard he couldn't eat them! I had just ordered a beef n cheddar sandwich. WELL!!! We went back and were made to feel like we were just trying to get free food. On our 2nd trip in, I didn't want a beef n cheddar sandwich; all I wanted was a 2-piece potato cake order & small soft drink. The manager, who was so nice over the phone acted like I was making stuff up, & then tried to charge us almost $20 EVEN THOUGH I explained many many times that we no longer wanted the beef n cheddar. I feel like they A.) Should've comped our entire meal, rather than place blame on my husband for not specifically expressing HALF POUND. When you say you want "THE LARGE ROAST BEEF MEAL" are the employees that thick-headed that they don't know that CUSTOMERS might not have exact verbiage and maybe they should double check or B.) at the very least only charged us the difference between what was charged and what was actually wanted/ordered. And by not getting the other sandwich, I feel like that should've been enough to cover the difference. My husband and I are former restaurant owners and we NEVER gave customers a hard time with comping items or giving them credit towards a future order. It will be a VERY LONG time before we EVER go there again. Other employees were coming out from the back to stare & 1 employee who was taking care of trash in dining room actually stopped what he was doing so he could turn completely around to stare.
Food: 1
Service: 1
It’s so clean on this inside!! The staff are very sweet. My food comes out fast and hot each time! Way better than the white oak Wendy’s just eat here instead!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Roast Beef
Best fast food joint in White Oak. Been getting constantly let down by places like Wendy’s so we started coming here. Food is great and the workers are kind and efficient.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They shorted us two large curly fries and gave all the wrong sauces
Atmosphere: 1
Food: 2
Service: 1
I had a large order from the mobile app and it was hot and ready the second we got there! Great prices, polite staff. Best Arby’s in Pittsburgh area!
Atmosphere: 5
Food: 5
Service: 5
This location is supposed to be open until 12 AM and we sat in the drive-through at 9:55 PM for five minutes with no answer at the speaker. Drove around and no one was at the window either.
Service: 1
Work staff was unprofessional. Supervisor loudly scolding employees in front of customers. Condiment station was untidy and supervisor reprimanded employees in front of customers. Matter could have been handled more quietly and professionally behind the scenes.
Atmosphere: 1
Food: 5
Service: 3
Wheelchair accessibility: Doors don't open automatically so getting a wheelchair in and out is difficult for 1 person to hold the and push the wheelchair but doable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roast Beef
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