Don't order birthday cake here they make you wait in huge 1/2 hour line to pick it up.
Atmosphere: 3
Food: 3
Service: 1
Me
I’m a regular. Good coffee, lovely place to study. Usually enjoy great service too, but today I encountered the rudest baristas who wouldn’t even acknowledge my existence when I was following the instructions of a sign I saw two days ago (to proceed straight to the register for coffee.) I stood for about 5 minutes as the two baristas completed ignored me. When I finally asked the younger one if I was mistaken in coming up,, she explained that sign only applies *some days* when they have enough help and continued ignoring me. Two minutes later I finally desperately asked her if I could just have a black coffee and be on my way to which she begrudgingly agreed.
The older barista (gray hair and thick glasses) completely ignored my existence the entire time and even started ringing up another customer as I stood right in front of her. The least she could have done was look at me, open her mouth, ask me if I’d taken a number, and explain the conditionality of the coffee procedures, jeez
Atmosphere: 5
Food: 4
Service: 4
Mike McCoy
Carrot cake is soooo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Mikie Toomey
I visited Patti's for the first time today. I purchased 6 different items so I could get a good sampling. I LOVED everything. I will be going back frequently.
Atmosphere: 5
Food: 5
Service: 5
Scott Ullum
Love, love, love Patti's. It's like taking a trip back to the old bakery. I don't think there's anything at Patti's that I haven't enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Pastries, Bakery
Courtney Kubiak
I finally got the chance to stop in one morning after seeing all their delicious posts on fb! The staff was incredibly friendly and patient with me as I ordered coffees, pastries and pre ordered a cake! The coffee was strong and flavorful and did the trick — I normally need flavored creamer but just a splash of cream was all this flavorful blend needed! I also indulged and got to try a cinnamon roll, pecan roll, lobster tail and scone — they were all delicious but those lobster tails and scones might have me stopping by too often! Now I can’t wait to pick up my cake in a couple of weeks and taste that too! Such a gem in the area and will become a regular spot for me for sure!
Update: I added a star because I appreciate the response from the owner. I will say when I went in it was packed, so I had to weave in and around people to even make it to the register. So signs related to order pick up/prepaid orders could have been obscured and/or I just missed it. The cupcakes were very good. Lots of compliments.
I got cupcakes for my son's birthday party.
Pros: The cupcakes were good and ordering was easy. I called left a message and a woman called me back later that day and took my order and told me the total. They offered to help carry my order out or use a cart, which was very nice.
Cons: First, I had never been to this bakery prior. They have a 4% charge extra if you use debit or credit. This is not disclosed anywhere I could find on their website (so if it is there at all, it's intentionally obscured) and the woman who I spoke with also did not disclose this. In and of itself this is not a problem, IF I KNEW AHEAD OF TIME. I would have brought cash. However I wasn't interested in paying 4% tax on my already $75 order of cupcakes for my son's birthday. But I didn't really have a choice when I was already there and it was the day of my son's party. Also important to note, the only place they display this additional cost (that I could find) is on a small piece of paper right next to register. So people only see it after they have already picked out their order and headed up the register to pay. This is intentional. These types of charges should be obvious from the start.
For comparison: the place I had my son's party had a policy of cash or check only, which was completely fine because they told me this ahead of time, so I was prepared.
Just a suggestion for the future: I would have appreciated a brief description of how it worked once I got there from the woman on the phone. I made a pre-order. Scheduled pick up at 10am. I went in, I saw they had a number to take system, but I thought that was for customers who needed to be served, aka : pick out their orders, not for pick up orders. So I went to the register and waited for the person who was already there to be done and asked for my pick up only to be told I had to take a number and wait. Which again, I had time to wait, so wasn't a huge deal, but it would have been nice if someone would have explained it to me over the phone so I wasn't wasting my time. Then I got hit with the 4% more than the price I was quoted at. It's just the principle of the matter.
I might be a stickler for these types of details because I also work in customer service so I work very hard to make sure that there are no surprises for the customers. Because it's very frustrating when something is new and you feel lost, lied to, or misguided.
Stopped in on Christmas Eve for some desserts. I got service quickly. The kind young woman who waited on me was very helpful to provide peanut free option cookie assortment. Fair pricing and positive atmosphere. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Muggy A
Great desserts and a nice store. Friendly staff and fast service.
My kids and I had over the top experience last week. The staff was out of this world.
Keep It Up...
Atmosphere: 5
Food: 5
Service: 5
Cathy Baldis
Picked up my cookie tray this morning. I am sooooo happy!! The variety was totally unexpected and with hidden surprises under the top layer. Beautiful presentation and pick up was a breeze. Thank you. 5 stars are not enough! I also got bacon egg & cheese croissants which were delicious.
Parking: Always an extra space around the side of the building
Patt li is 1 lucky lady!!! Her employees are all very polite and friendly, and they all know answers to questions that are asked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Bakery
Anthony Walker
This is a great bakery. Every time we go here to get treats for a get together everyone raves about how good everything is.
The parking lot is a little hectic due to the number of spaces, layout and popularity but there is usually at least one parking spot but if there's not one wait 60 seconds and there will be.
The place is always busy but the line is always moving and the staff is helpful, quick and kind. There has not been a time where they did not have plenty of options for all occasions.
So happy we chose Patti's to do our wedding cake. We loved the quality of the cake and how well it was decorated and it tasted even better. We received lots of compliments on the strawberry champagne cake flavor! Highly recommend for a wedding they were quick to respond and also coordinated well with out venue and florist.
Don't order birthday cake here they make you wait in huge 1/2 hour line to pick it up.
Atmosphere: 3
Food: 3
Service: 1
I’m a regular. Good coffee, lovely place to study. Usually enjoy great service too, but today I encountered the rudest baristas who wouldn’t even acknowledge my existence when I was following the instructions of a sign I saw two days ago (to proceed straight to the register for coffee.) I stood for about 5 minutes as the two baristas completed ignored me. When I finally asked the younger one if I was mistaken in coming up,, she explained that sign only applies *some days* when they have enough help and continued ignoring me. Two minutes later I finally desperately asked her if I could just have a black coffee and be on my way to which she begrudgingly agreed.
The older barista (gray hair and thick glasses) completely ignored my existence the entire time and even started ringing up another customer as I stood right in front of her. The least she could have done was look at me, open her mouth, ask me if I’d taken a number, and explain the conditionality of the coffee procedures, jeez
Atmosphere: 5
Food: 4
Service: 4
Carrot cake is soooo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
I visited Patti's for the first time today. I purchased 6 different items so I could get a good sampling. I LOVED everything. I will be going back frequently.
Atmosphere: 5
Food: 5
Service: 5
Love, love, love Patti's. It's like taking a trip back to the old bakery. I don't think there's anything at Patti's that I haven't enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Pastries, Bakery
I finally got the chance to stop in one morning after seeing all their delicious posts on fb! The staff was incredibly friendly and patient with me as I ordered coffees, pastries and pre ordered a cake! The coffee was strong and flavorful and did the trick — I normally need flavored creamer but just a splash of cream was all this flavorful blend needed! I also indulged and got to try a cinnamon roll, pecan roll, lobster tail and scone — they were all delicious but those lobster tails and scones might have me stopping by too often! Now I can’t wait to pick up my cake in a couple of weeks and taste that too! Such a gem in the area and will become a regular spot for me for sure!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Birthday Cakes, Pastries, Bakery
Update: I added a star because I appreciate the response from the owner. I will say when I went in it was packed, so I had to weave in and around people to even make it to the register. So signs related to order pick up/prepaid orders could have been obscured and/or I just missed it. The cupcakes were very good. Lots of compliments.
I got cupcakes for my son's birthday party.
Pros: The cupcakes were good and ordering was easy. I called left a message and a woman called me back later that day and took my order and told me the total. They offered to help carry my order out or use a cart, which was very nice.
Cons: First, I had never been to this bakery prior. They have a 4% charge extra if you use debit or credit. This is not disclosed anywhere I could find on their website (so if it is there at all, it's intentionally obscured) and the woman who I spoke with also did not disclose this. In and of itself this is not a problem, IF I KNEW AHEAD OF TIME. I would have brought cash. However I wasn't interested in paying 4% tax on my already $75 order of cupcakes for my son's birthday. But I didn't really have a choice when I was already there and it was the day of my son's party. Also important to note, the only place they display this additional cost (that I could find) is on a small piece of paper right next to register. So people only see it after they have already picked out their order and headed up the register to pay. This is intentional. These types of charges should be obvious from the start.
For comparison: the place I had my son's party had a policy of cash or check only, which was completely fine because they told me this ahead of time, so I was prepared.
Just a suggestion for the future: I would have appreciated a brief description of how it worked once I got there from the woman on the phone. I made a pre-order. Scheduled pick up at 10am. I went in, I saw they had a number to take system, but I thought that was for customers who needed to be served, aka : pick out their orders, not for pick up orders. So I went to the register and waited for the person who was already there to be done and asked for my pick up only to be told I had to take a number and wait. Which again, I had time to wait, so wasn't a huge deal, but it would have been nice if someone would have explained it to me over the phone so I wasn't wasting my time. Then I got hit with the 4% more than the price I was quoted at. It's just the principle of the matter.
I might be a stickler for these types of details because I also work in customer service so I work very hard to make sure that there are no surprises for the customers. Because it's very frustrating when something is new and you feel lost, lied to, or misguided.
Atmosphere: 3
Food: 5
Service: 3
Excellent food, Excellent service. Excellent atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Stopped in on Christmas Eve for some desserts. I got service quickly. The kind young woman who waited on me was very helpful to provide peanut free option cookie assortment. Fair pricing and positive atmosphere. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Great desserts and a nice store. Friendly staff and fast service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pastries, Bakery
Restaurantji Recommends
My kids and I had over the top experience last week. The staff was out of this world.
Keep It Up...
Atmosphere: 5
Food: 5
Service: 5
Picked up my cookie tray this morning. I am sooooo happy!! The variety was totally unexpected and with hidden surprises under the top layer. Beautiful presentation and pick up was a breeze. Thank you. 5 stars are not enough! I also got bacon
egg & cheese croissants which were delicious.
Parking: Always an extra space around the side of the building
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cakes, Pastries, Bakery
Patt li is 1 lucky lady!!! Her employees are all very polite and friendly, and they all know answers to questions that are asked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Bakery
This is a great bakery. Every time we go here to get treats for a get together everyone raves about how good everything is.
The parking lot is a little hectic due to the number of spaces, layout and popularity but there is usually at least one parking spot but if there's not one wait 60 seconds and there will be.
The place is always busy but the line is always moving and the staff is helpful, quick and kind. There has not been a time where they did not have plenty of options for all occasions.
Highly recommended for all bakery needs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thumbprints, Birthday Cakes, Cheesecakes, Thumbprint Cookies, Pastries, Cannoli, Bakery
So happy we chose Patti's to do our wedding cake. We loved the quality of the cake and how well it was decorated and it tasted even better. We received lots of compliments on the strawberry champagne cake flavor! Highly recommend for a wedding they were quick to respond and also coordinated well with out venue and florist.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake, Bakery
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