Burger King
Route 115 &, East End Blvd, Wilkes-Barre
(570) 824-6938
Recent Reviews
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Was not up to the service I expected. Food was sloppy, and the environment was just ok, I know it's a fast food joint, but dang , take pride in your work and workplace. I know you don't get paid a lot, but you agreed to do a job for that amount. DO IT.
Atmosphere: 4
Food: 4
Service: 3
Drive thru cannot seem to handle more than one to two cars at lunch time without being overwhelmed. Order was simple one whopper Jr. One GRILLED honey mustard chicken wrap. Finally get to the window pay and had to wait even more out front as the GRILLED chicken wasn't ready (it is lunch why are we not prepared for it to be busy?). So after waiting probably a good 15min plus for a small over it is wrong. They gave me crispy chicken not grilled that I had to wait for since it wasn't ready. This store truly needs to get it together. I cannot imagine if you had a large or very customized order how long it would take or what you would get. Definitely has gone down hill over the years. They clearly need more staff and training.
Atmosphere: 3
Food: 2
Service: 2
Amazing place to eat. Their burgers are bomb and the staff is very kind :).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
First of all. RUDE!! Drive thru lady can't take a second out from cutting ppl off to listen to the order being said. Can see the price of everything went up and the size of everything is way down. Small is now like a breakfast or junior small drink.. Got a dr. Pepper that tasted selztered bc they didn't change the syrup for a $9 meal. Got tomatoes when I asked for none. But hey.. as long as corporate BK got their dollar
Atmosphere: 1
Food: 2
Service: 1
The breakfast is at Burger king seemed to be going downhill quick. The food taste really bad this morning
Food: 1
Service: 4
Good service. There was inside counter people to take your order.
I just order burger with drink and fries with uber eats drive was not on the bag they forget
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
It's fast food in a fast food joint. The service person was friendly,SPOKE CLEARLY, and repeated the order back to me to assure accuracy. Decently clean floors in dining area. Tables need to be wiped down better between customer use.
Atmosphere: 3
Food: 3
Service: 5
Phenomenal service from a very sweet manager today. By far best free burger from any BK yet thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I want to rate this place with NO stars at all. I was sitting in the drive thru contemplating on what I wanted and I wasn’t even there 5 minutes & all I heard over and over was “are you ready yet” “hello are you ready” with nothing but attitude. Do better Burger King!
Restaurantji Recommends
Great flame broiled burgers.Unfortunately, due to a poorly managed federal government, the inflation has hit all of the fast food restaurants. Prices keep me away from most.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Crispy Chicken Sandwich, Bacon Cheeseburger, Big Fish, Chicken Fries, Fries, Chicken Nuggets, Sandwich, Flame Grilled Beef, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Patty, Original Chicken Sandwich
The person doing drive thru was very push and rude she would let me finish ordering when I got done with my two burrito meals and she insisted that it was double meat when I only wanted the regular meat. I wasn’t done and she said to move to the window and gave me the total for only that. And then had me pull around to the front when I was the only person in the drive thru. Very displeased with this location. So I won’t be coming to this location ever again.
Atmosphere: 1
Food: 2
Service: 1
Service literally too slow
Atmosphere: 1
Food: 1
Service: 1
Want to buy Lunch during my break. (30min) waited 25 min to get my food. The lady in charge was soo rude, she was a real POS.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Fries
It's BK we know the typical food so won't be talking about the food. Now I've been in slow Burger King's before waiting on food. This location however takes the cake. Drive thru or the inside weren't busy yet it took TEN MINUTES for me to get my order of 2 Whoppers. 10 minutes are you kidding me. I could almost understand 10 minutes when it's busy but not when it's slow.
Atmosphere: 3
Food: 4
Service: 1
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