Chuck E. Cheese

Name: Chuck E. Cheese
Address: Market Place, 2120 Wilkes Barre Township Blvd, Wilkes-Barre, Pennsylvania, 18702, US
Telephone: (570) 821-1120
Price range: $$
Rating: 3.5

$$ • Pizza

Hours:
Market Place, 2120 Wilkes Barre Township Blvd, Wilkes-Barre
(570) 821-1120

Menu Order Online

About Chuck E. Cheese's

Chuck E. Cheese offers a mixed experience, with the food being an improvement from the past, particularly the pizza. The service is noted as quick, but the new play card system has been criticized for counting down time during meal breaks, resulting in less playtime than expected. The play area is suitable for young children aged 1-3 due to its size and limited space. The location is described as convenient for quick trips, with a wine store and Walmart nearby. Bathrooms are reported to be clean. Prices have increased as coupons are no longer available, but daily events and add-ons have been introduced. Vegetarian options include a salad bar.

Customers have recently praised the simple party planning process, with a helpful party assistant. The value for time spent is great, with affordable games and a convenient ice cream placement. The space is adequate and not overly crowded, and the games are engaging and fun for various ages. However, some customers have found the food to be underwhelming in quality and the customer service to be hit or miss. The trampoline zone has also been a source of frustration, as it is frequently locked, requiring customers to find staff to reopen it.