Cinnabon

78 Wyoming Valley Mall, Wilkes-Barre
(570) 825-5380

Recent Reviews

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Cass

Realistically, don’t want to leave a review here for this location, but this is the location I always go to and they were having trouble yesterday with their rewards and come to find out. I went through account history and it’s been happening often and there’s nothing Cinnabon could do about it cause you only get 72 hours even if you have proof of receipt so I will not be giving One Star, which I should.. Manager is really great here. I’m going to tell him about it next time I go there and I’m pretty sure he well, give me a cinnamon bun because they won’t give me my 200 points so make sure you check your account every time you make a purchase and you have 72 hours for them to fix it. -1 one star for Cinnabon corporation. But all in all always great service here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Roll, Caramel Pecanbon

Sy Adelson

Stopped by Sunday and requested if i could get two with no icing. I was told yes, but i need to pay for them before they come out of the oven. Also, two are $9.40.
Thanked him was said no possible way!

Jaimin Patel

I order the mini bone bite. It was cold like its came out from freezer. When i was tell employees non one care and don't respond anything. Worst service and cold food not expecting go back.

Atmosphere: 1

Food: 1

Service: 1

Sarah soeb

I always buy Cinnabon when i was live at Philadelphia and move in NEPA and here i go another Cinnabon at Wyoming

Atmosphere: 5

Food: 5

Service: 5

Carrie

Excellent coffee here made fresh. I don’t like the buns. They have an aftertaste. Workers seem ok. Atmosphere here is a dead rundown mall.

Atmosphere: 1

Food: 3

Service: 4

Alorah Colwell

The manager here is fantastic! Both management and the staff go above and beyond to make sure you have a great experience. 12/10 recommend

Atmosphere: 5

Food: 5

Service: 5

Michael Brown

Delcious but a tad pricy

Bucky Gallows

The older woman behind the counter was rude and ignorant. Very unprofessional. I think she was the manager. I wonder if she treats her employees as bad as her customers???

lorie eiffert

Ehhh. Pillsbury is better without the attitude....

IMPO STUDIOS

Great managers great employees!!! Always kind and fast to take your order I definitely recommend stopping off at cinnabon when your at the mall you won't regret it food and drinks are great employees are fantastic!

Ray Out There

I ordered a coffee and a cinnamon bun. The woman at the counter gave me the coffee and then went back to work. I stood and waited for cinnamon bun while three people behind the counter ignored me. The young woman who rang me up turned to her male coworker and said"This guys just been standing here and it's creepy me out!" I could not believe the audacity! To be treated like a creep because of their poor service. He angrily asked me what I needed help with and I told him I want the cinnamon bun I ordered ten minutes ago. Incredibly unprofessional behavior from all the people working there.

John Lindquist

Not the best place for a diabetic to eat but they are to die for...lol

Bobby “Sykopath” d

Bit pricey

Suzanne Patel

nice workers here at the mall today

Micki

Paid $5.00 for a hot chocolate when I also paid for cinnamin donut holes but did not get them. I don't have time for these kids at the counter to be fair.

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