IHOP

770 Kidder St, Wilkes-Barre
(866) 894-4646

Recent Reviews

bubbydos111

Food was good service was good but easy to see they are way under staffed

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pancake Combo

darius kaye

I've wanted to try IHOP for years and just never did.This particular day I decided to treat myself and try it out.My server, I don't recall her name but she was a lovely young Latino girl, was excellent.The food was good...pancakes were ok, not as great when one considers the name of the place?But the big downfall was the cleanliness.Restroom condition was "Poor".Stall was dirty, hand soap dispenser was empty and the automatic hand towel dispenser was full but out of order.This I couldn't wash or dry my hands.All of this dispite the fact that the checklist mounted on the restroom door was checked off and initialed, even thru Thursday although it was only Wednesday??While addressing this with the manager he claimed that the t/p dispenser had a in fact been broken for a while so the large commercial rolls were simply hanging open and on the handicap bars.This all begs the question, "How really clean is the kitchen"?

Atmosphere: 3

Food: 3

Service: 3

Edwin Yates

After being seated at 10am there was no coffee ready. Servers were nice. Food was good. I'm thinking they could use better management. Not a bad experience. Young workers too. I'm not much to complain I like to see the good in everything. The coffee threw me off.Vegetarian options: PlentyDietary restrictions: Pork substitutes availableParking: LotsKid-friendliness: Kid friendly menu and such

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Hash Browns, Spicy Poblano Omelette, Steak, Toast

Patricia Bower

Very nice server, great food. We love the 55 plus menu. Everything is always great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake Combo, Hash Browns, Toast

Rebecca Harrell (Young Entrepreneur)

Ihop must have had an upgrade because their breakfast is very good. I love the pancakes, and that chicken fajita omelet is so good. The staff is amazing and very friendly. It's very quiet and the music they play is so good my family really enjoy IHOP.Kid-friendliness: Very kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake Combo, Hash Browns, Chicken & Waffles, Gravy, Sandwich, Toast, Chicken Fajita Omelette

J.R. SMOOTHE

I would like to take this time to say before we had a horrible experience here. BUT we gave them a second chance. The general manager chris reached out and was very professional. The waitresses were nice. Food was actually good this time. And honestly there is room for improvement such as communication but all in all I would eat here again. 4****. No complaints

Atmosphere: 4

Food: 4

Service: 4

Gregory Hunter

Really good food, nice place.Wheelchair accessibility: Wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake Combo

Joe

I stopped in for breakfast on a Wednesday morning around 10AM. It was slow, only a handful of customers. I decided to have the Spicy Pablano Omlet. The picture and description looked sounded great! It took a while to come out, given how slow it was in there, but no big deal. After I started to dig in, I noticed the avocado was missing, as was the creamy pablano sauce. The omelet itself, though missing those items, was still ok, but a bit dry. When the server came around to ask, I let him know the order wasn't correct. Even though I was disappointed, and since I was already ⅓ of the way into it, I chose not to have another one made. The manager discounted my meal 20% (I estimate about $4.00). So they made good on the mistake. Altogether, my check was $14.62, and I left the change from a $20 dollar bill as the tip. I'd go back again, but I'll definitely pay better attention to order and product accuracy next time.

Atmosphere: 4

Food: 3

Service: 4

Daquan Mayo

My server wasn’t just a server he was a cook. Excellent job food is beautiful tasteful great hospitality.‼️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Toast with Strawberries and Cream, Pancake Combo, Hash Browns, Strawberry Banana French Toast, Chicken & Waffles, Spicy Poblano Omelette, Cinnamon Roll Pancakes, Brioche French Toast, Stuffed French Toast, 6 Meal Omelette and Pancakes, Steak

HonestReviews

It was busy Sunday, but the server was great and attentive and the food hot and good. The Girl Scout Cookie Pancakes were delicious.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pancake Combo, Brioche French Toast

Rodney Burda

Parking: Plenty of parking.Wheelchair accessibility: Wheelchair Accessible (Yes) has Handicap Parking by front door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake Combo, Hash Browns, Steak, Grilled Cheese Sandwich, Toast, Chicken Fajita Omelette

Brayden Pauline

The two waitresses went back in the kitchen after we ordered and came out with cold pancakes hard sausage and for the one item we got it said we would get two pieces of toast but the waitresses argued and said the manager said we get only one and these other people came in and then they got did in five minutes?!

Atmosphere: 1

Food: 1

Service: 1

Daniel Milliken

I have never had such a bad dining experience, I am from out of town and thought that this iHop would be like the one back home. It wasn’t, waited 20 minutes for anyone to take our order, waited another 10 for our drinks, and finally got our food about 10 minutes after receiving our drinks. Was told I’d get a refill of my drink and never did. Will never dine here again if I’m in the area

Ambar Tiburcio

That place sucks, they better close

Tsukasa Hiiragi

I ordered a bourbon bacon burger with onion rings and everything was very good, the onion rings lightly fried with a good crunch and the burger cooked perfectly with the bourbon bacon jam complementing the overall flavor to create a flavourful experience.

Atmosphere: 3

Food: 5

Service: 5

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