Subway
389 S Main St, Wilkes-Barre
(570) 270-3000
Recent Reviews
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Don't bother trying to call the phone number listed. It's just decoration and nobody will answer. I tried calling them over a period of 45 minutes about an order placed by mistake through GrubHub. Nobody ever picked up, but the order was completed lightning fast so GrubHub refused a refund. I'm still trying to call them but the phone is probably unplugged or on mute. I can't even drive to the location as it is over 2.5 hours away.
Service: 1
Avoid this location. They make the skimpiest subs. Won't put additional veggies on even if you ask. Owners are unapologetic.
Atmosphere: 1
Food: 1
Service: 1
I was expecting a typical subway experience but OH NO NOT TODAY the matrix was angry today and it wasn't going to let me out of here until I was well aware of it worst employee attitude ever post apocalypse portions of deli meat and arguing with me about what I wanted on MY SANDWICH HUH? NEVER EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
The best subway i’ve ever tried i go here every day for lunch and the employees are always very nice and give me good portions! The meat also tastes very good and fresh unlike other subways . They also warmed my cookies which no one has ever done for me at subway!! i love this
Atmosphere: 5
Food: 5
Service: 5
I love subway but this place sucks! The lady try to put choose the veggies and the sauce for you, she added very little veggies and sauce, I will not be going back !
Atmosphere: 3
Food: 3
Service: 1
Hands down the worst subway I've ever been to. I walked in to grab a drink and immediately the woman(a short brown haired middle Eastern woman) jumps up from a table and asks if I'm ready. I say I'd just like a drink. And she responds with, "I'm sorry but our bathroom is out of order!" Really!? How unprofessional! Not only that but it was like a sauna inside. I swear it was hotter inside than out! They also charge you for refills if you can tolerate the disgusting furnace! And then she watched me like a hawk as I filled my one and only fill-up. Just to make sure I didn't sneak any extra, I can only assume. Awful experience! I will never return and I'd advise everyone to avoid this facility as well! You've been warned!!
Atmosphere: 1
Food: 1
Service: 1
I love subway but this place sucks! The lady try to put choose the veggies and the sauce for you, she added very little veggies and sauce, I will not be going back !
Atmosphere: 3
Food: 3
Service: 1
Hands down the worst subway I've ever been to. I walked in to grab a drink and immediately the woman(a short brown haired middle Eastern woman) jumps up from a table and asks if I'm ready. I say I'd just like a drink. And she responds with, \"I'm sorry but our bathroom is out of order!\" Really!? How unprofessional! Not only that but it was like a sauna inside. I swear it was hotter inside than out! They also charge you for refills if you can tolerate the disgusting furnace! And then she watched me like a hawk as I filled my one and only fill-up. Just to make sure I didn't sneak any extra, I can only assume. Awful experience! I will never return and I'd advise everyone to avoid this facility as well! You've been warned!!
The lady always tries to make the sandwich for you ? then gets mad when u make it how you want they also argue along during making my sandwich kinda
Atmosphere: 3
Food: 4
Service: 1
This subway is SO stingy. If you use a coupon, they won't let you get the hot sandwiches (chicken, steak, etc) you can only get cold cuts or tuna. On top of that, they are SO stingy. Subway has been the most expensive it ever has been with foot longs being $10 and they skimp so badly, even on the veggies!!! I had to ask 3 times to put more tomatoes, olives, lettuce, etc. I hope it's worth not having any repeat customers because you guys literally want to save PENNIES. I will never come back here.
Restaurantji Recommends
The staff is absolutely rude and disrespectful, I order food from here and they delivered the food to the wrong house and when I tried to contact them about it they hung up in my face multiple times and when i would tried to speak, they would just hang up again and again and I never got my food or refund.
This subway is the worst one in the city. Rude staff, silly rules, and refusal to take accountability. They messed up my order by delivering to the wrong address and now will not respond to me OR Door-dash. They will answer by saying “Eat somewhere else” Really?! That’s one way to lose business. Terrible just terrible.
Absolutely terrible service, don’t order here for delivery they will deliver to the wrong house and if you try to call them they won’t answer you phone and will get mad at you for no reason
The staff is absolutely rude and disrespectful, I order food from here and they delivered the food to the wrong house and when I tried to contact them about it they hung up in my face multiple times and when i would tried to speak, they would just hang up again and again and I never got my food or refund.
Eating subway always reminds me of my childhood
Atmosphere: 5
Food: 5
Service: 5
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