Very nice place and good pizza, not many locations with a dinning room are left.
Atmosphere: 5
Food: 5
Service: 5
Jody Wilson
Unfortunately, Pizza Hut on E. Third St. in Williamsport does not get my recommendation.
We chose the pick up option. The pan pizza ordered was still doughy and the sauce wasn’t their normal sauce 🤷🏼♀️ . It was just gross. Boooo 👎🏻 👎🏻
Hannah
DO NOT RECOMMEND!!! This place has gone so down hill since the new general manager took over. Having more buffet times is great.. if they actually had pizzas on the buffet.. all fine and good though, we decided to order off the menu. The menu she handed us was covered in sauce.. I asked for new, she never came back with new she just took the dirty ones away. Our drinks were served to us in dirty cups.. all three of them had little specks of stuff on the inside and outside of the cups. I took about 2 sips before I noticed. And that was the end of that.. she never came back so we could get new drinks. Our silverware looked like it was rolled in their bathroom paper towels? And barely rolled at that. The “napkins” that were wrapping the silverware had dried sauce on them.. the whole place looks like it’s falling apart. The wall where they cut the pizzas has an inch of butter and seasoning caked on it like it hasn’t been cleaned in years. The place as a whole has a very overall dirty feeling.. the guy making the food, and clearing tables because there were no clean places for people to sit, wasn’t wearing a beard net or hair net.. they were touching the food they were taking out to the buffet with their bare hands.. there were people sitting there that went up to the buffet 2-3 times and they didn’t even have their drinks.. Everyone in there today looked very lost and like they had no idea what they were doing. We sat there for over 30 minutes waiting on even just breadsticks and based on everything I’ve stated above we decided not to stay. But again no one came to check on us so we never got the bill. Standing at the counter we didn’t even get acknowledged so we left. I do not recommend eating here!! At least not while who they have in charge is still in charge. Disgrace to pizza huts name.
Atmosphere: 1
Food: 1
Service: 1
Roberto Giovanni
Pizza was burnt to a crisp and looks like it was sitting out. When calling about missing items, waited almost 10 minutes for the night shift manager on the phone and she never came. Bad experience. Should have stuck with dominos. Never again.
Atmosphere: 1
Food: 1
Service: 1
BusinessmanDelmar
We came in for the pizza buffet and had a great experience! Our server, Haley, was kind, attentive, and very helpful throughout our visit. She made sure we had everything we needed and checked in with us often. The buffet was good, and the service made it even better. We will definitely be back.
Food: 5
Service: 5
Kaylin Brown
Pizza took an hour and a half to get to us, was hard as a rock and freezing cold. Paid almost 60 dollars for trash pizza.
Kelsey Anderson
I'm sorry to hear these type of comments. As long as they have the general manager they have Nothing will get better. She's very rude, and unprofessional.
Atmosphere: 1
Food: 1
Service: 4
Michele Whitney
Horrible. This location is in desparate need of new management and extensive employee training.
Atmosphere: 1
Food: 1
Service: 1
terry hoover
Food is always good but they are always slammed ... management handles it very well. she seems to treat her employees and customers with respect
Atmosphere: 4
Food: 5
Service: 4
Daisy LeBlanc
This experience has me fuming. I have never before felt the need to write a review but this was crazy. The pizza took 2 hours to be delivered, which is not great but I’m willing to look past it. An hour and 45 minutes into placing the order, I received a call that the diet sodas we ordered were out of stock, and that the only non sugar option was water (my boyfriend is T1 diabetic). again, annoying but not the end of the world. When the order was finally delivered, we watched the delivery driver leave it outside as requested and we immediately picked it up. The pizza is cold and undercooked. So we decided to call the store to let them know what had happened. The manager would not let us explain what the issue was, insisted that because we selected “leave outside” there is no way to verify that there were any quality issues (even though their delivery driver left the store 15 minutes prior to the call and that does not change the fact it took 2 hours to arrive) and blamed the fact that the store was training new employees. It’s just very frustrating that we tried to be as understanding, respectful, and calm in explaining the issues we had, and it feels that they took advantage of that kindness and blamed us for the issues with our order. Needless to say I would not recommend and will not be returning.
My boyfriend and I had dinner here last night and while the food was decent the service was the worst we had ever gotten. First she brought our silverware out all dirty and just thrown into a napkin (I’ll put a picture below), then it took her 20 minutes to bring us our drinks after we told her twice. The staff was to worried about going outside and smoking rather than attending to their guests. Then when she cashed me out she literally asked me if I was going to tip her and how much because she would just take my card and do it herself… like what!? I told her I will write it down once she gives me my receipt and she refused to do that and said she was gonna get her manager. It was overall a really bad experience and the staff are cracked out lazy workers. Even the manager came out to multiple tables dealing with the same waitress and all the manager did was yell at customers and not take responsibility. Gross.
Atmosphere: 1
Food: 4
Service: 1
Alexander Wheeler
Everyone did an exceptional job getting my order as well as making sure I was taken care of through my entire dining experience. Everyone was super friendly and super helpful here. Highly recommend coming here to eat your dinner. Pizza was also delicious and everything was cooked really fresh
Atmosphere: 5
Food: 5
Service: 5
Raul “Soldier09r” Carbajal
The food is on par with any Pizza Hut. No complaints there at all, however, service and staff are another thing. Many times I’ve been here to pick up and the order is ALWAYS messed up. The staff pretends like you’re not waiting for service so unless you’re comfortable saying something you will wait like I saw this lady wait for 10 minutes before acknowledging her. Definitely short staffed. And no buffet barely.
Atmosphere: 1
Food: 5
Service: 1
Greg Brown
TBH, the pizza was average. We ordered a NY style pie however I recommend sticking to the pan pies. They do them the best. The biggest disappointment was that we couldn't order a beer...this establishment was NA. This is the first time ever visiting a US Pizza Hut and having that experience.
Atmosphere: 5
Food: 3
Service: 5
Augustus Santiago
Great staff, we were joking with our waitress the whole time.
Very nice place and good pizza, not many locations with a dinning room are left.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, Pizza Hut on E. Third St. in Williamsport does not get my recommendation. We chose the pick up option. The pan pizza ordered was still doughy and the sauce wasn’t their normal sauce 🤷🏼♀️ . It was just gross. Boooo 👎🏻 👎🏻
DO NOT RECOMMEND!!! This place has gone so down hill since the new general manager took over. Having more buffet times is great.. if they actually had pizzas on the buffet.. all fine and good though, we decided to order off the menu. The menu she handed us was covered in sauce.. I asked for new, she never came back with new she just took the dirty ones away. Our drinks were served to us in dirty cups.. all three of them had little specks of stuff on the inside and outside of the cups. I took about 2 sips before I noticed. And that was the end of that.. she never came back so we could get new drinks. Our silverware looked like it was rolled in their bathroom paper towels? And barely rolled at that. The “napkins” that were wrapping the silverware had dried sauce on them.. the whole place looks like it’s falling apart. The wall where they cut the pizzas has an inch of butter and seasoning caked on it like it hasn’t been cleaned in years. The place as a whole has a very overall dirty feeling.. the guy making the food, and clearing tables because there were no clean places for people to sit, wasn’t wearing a beard net or hair net.. they were touching the food they were taking out to the buffet with their bare hands.. there were people sitting there that went up to the buffet 2-3 times and they didn’t even have their drinks.. Everyone in there today looked very lost and like they had no idea what they were doing. We sat there for over 30 minutes waiting on even just breadsticks and based on everything I’ve stated above we decided not to stay. But again no one came to check on us so we never got the bill. Standing at the counter we didn’t even get acknowledged so we left. I do not recommend eating here!! At least not while who they have in charge is still in charge. Disgrace to pizza huts name.
Atmosphere: 1
Food: 1
Service: 1
Pizza was burnt to a crisp and looks like it was sitting out. When calling about missing items, waited almost 10 minutes for the night shift manager on the phone and she never came. Bad experience. Should have stuck with dominos. Never again.
Atmosphere: 1
Food: 1
Service: 1
We came in for the pizza buffet and had a great experience! Our server, Haley, was kind, attentive, and very helpful throughout our visit. She made sure we had everything we needed and checked in with us often. The buffet was good, and the service made it even better. We will definitely be back.
Food: 5
Service: 5
Pizza took an hour and a half to get to us, was hard as a rock and freezing cold. Paid almost 60 dollars for trash pizza.
I'm sorry to hear these type of comments. As long as they have the general manager they have Nothing will get better. She's very rude, and unprofessional.
Atmosphere: 1
Food: 1
Service: 4
Horrible. This location is in desparate need of new management and extensive employee training.
Atmosphere: 1
Food: 1
Service: 1
Food is always good but they are always slammed ... management handles it very well. she seems to treat her employees and customers with respect
Atmosphere: 4
Food: 5
Service: 4
This experience has me fuming. I have never before felt the need to write a review but this was crazy. The pizza took 2 hours to be delivered, which is not great but I’m willing to look past it. An hour and 45 minutes into placing the order, I received a call that the diet sodas we ordered were out of stock, and that the only non sugar option was water (my boyfriend is T1 diabetic). again, annoying but not the end of the world. When the order was finally delivered, we watched the delivery driver leave it outside as requested and we immediately picked it up. The pizza is cold and undercooked. So we decided to call the store to let them know what had happened. The manager would not let us explain what the issue was, insisted that because we selected “leave outside” there is no way to verify that there were any quality issues (even though their delivery driver left the store 15 minutes prior to the call and that does not change the fact it took 2 hours to arrive) and blamed the fact that the store was training new employees. It’s just very frustrating that we tried to be as understanding, respectful, and calm in explaining the issues we had, and it feels that they took advantage of that kindness and blamed us for the issues with our order. Needless to say I would not recommend and will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My boyfriend and I had dinner here last night and while the food was decent the service was the worst we had ever gotten. First she brought our silverware out all dirty and just thrown into a napkin (I’ll put a picture below), then it took her 20 minutes to bring us our drinks after we told her twice. The staff was to worried about going outside and smoking rather than attending to their guests. Then when she cashed me out she literally asked me if I was going to tip her and how much because she would just take my card and do it herself… like what!? I told her I will write it down once she gives me my receipt and she refused to do that and said she was gonna get her manager. It was overall a really bad experience and the staff are cracked out lazy workers. Even the manager came out to multiple tables dealing with the same waitress and all the manager did was yell at customers and not take responsibility. Gross.
Atmosphere: 1
Food: 4
Service: 1
Everyone did an exceptional job getting my order as well as making sure I was taken care of through my entire dining experience. Everyone was super friendly and super helpful here. Highly recommend coming here to eat your dinner. Pizza was also delicious and everything was cooked really fresh
Atmosphere: 5
Food: 5
Service: 5
The food is on par with any Pizza Hut. No complaints there at all, however, service and staff are another thing. Many times I’ve been here to pick up and the order is ALWAYS messed up. The staff pretends like you’re not waiting for service so unless you’re comfortable saying something you will wait like I saw this lady wait for 10 minutes before acknowledging her. Definitely short staffed. And no buffet barely.
Atmosphere: 1
Food: 5
Service: 1
TBH, the pizza was average. We ordered a NY style pie however I recommend sticking to the pan pies. They do them the best. The biggest disappointment was that we couldn't order a beer...this establishment was NA. This is the first time ever visiting a US Pizza Hut and having that experience.
Atmosphere: 5
Food: 3
Service: 5
Great staff, we were joking with our waitress the whole time.
Atmosphere: 5
Food: 4
Service: 5
Loading...