Terrible service ! 45 min wait for food… waiter did not put order in, blamed it on the kitchen. Many people unhappy with service.. waited 10 min for change because he kept doing other things. Server ended up telling us we were rude and he wasn’t an octopus. Never again will I go there. We were on a time limit for a show as were many other people .
Crystal Mitchell
First time visiting this past Saturday night. Restaurant was about a 2/3 of the way full. Took a few minute to acknowledge us at the hostess station. Another few minutes to seat us. Long wait for drinks. We waited 38 minutes for our cold food which should have been hot. Fries and chicken were cold and bland. Smashburger was decent. Our server was nice but rushed thru each interaction that it impacted her ability to serve well. We continuously had to ask what appeared to be a manager/more experienced server for assistance.
john yochum
Worst experience ever
Atmosphere: 1
Food: 1
Service: 1
Zach Hepner
I came here on a Wednesday night with a colleague. It’s was Music Bingo night with DJ Wheil (who did a fantastic job) and it was also $4 Philly Cheesesteak Wrap night. It was a great time and the food was better than expected. I’ll definitely be returning when I’m in town for work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Alyssa Schilling
Called ahead by more than 24 hrs to make a reservation for a larger party. When we arrived I was told that the reservation was never taken down. So we ended up having to wait about 30 minutes with 6 kids running around, the manager did come out and talk to us and accommodated us with 30 minutes of free play at the arcade while we wait for tables to be available side by side but was rather rude/annoyed about it. They do charge you 20 dollars, which was not mentioned previously to me for bringing in cupcakes despite us ordering food for 14 people. The food was not great, the burger looked like a frozen patty you would get from BK or McDonald's. The cheese Pizza was very greasy. And the service was slow, we spent >2.5 hrs there by the time it was all said and done. On a positive note- overall the atmosphere was nice and it seems like a relatively clean place. But can't say we will be back or I would recommend it in future to someone.
Atmosphere: 4
Food: 2
Service: 2
UpTop Boxing Club FB
Pizza that was made wasn’t done and center had holes through it
Atmosphere: 1
Food: 1
Service: 1
Sharif Fogg
Pizza that was made wasn’t done and center had holes through
Atmosphere: 1
Food: 1
Service: 1
Jens Erding
Lost my business with group of 18 going to Wild wings in stead. Why because they answered their phone to answer my question regarding if they have the full football package so we can watch out Bills. Scorz sports bar gave me options but none to talk to anyone. Guess they must so busy they can't answer a call. Here we come Buffalo wild wings hungry and thirsty Bills fan club Not so Mafia.
corey case
Banned for a private political convo, called a racist by server & manager. No private discussions they told me. no free speech. Assaulted by Managers BF in the parking lot.
Michael Lamberson
Ordered the mile high nachos after they were out of chicken wings.looked good online so picked them i got a plate of corn chips with yellow cheese that tasted like fish for 14.00. Very disappointed will never eat there again. Worst experience ever and false advertising at its finest
We stopped in for a meal during a softball tournament held under the same roof as this bar and grill. When we sat there were two other tables seated. I expressed our limited time before our game start time and was assured by the server that they were pretty quick. We waited more than 30 minutes for our chicken nuggets and a turkey sandwich (the Rachel on their menu). The chicken bites were ok but my kid didn’t have a chance to eat them before hitting the field because of the wait. My sandwich was mostly flavorless, except for the foul grease flavor from the bread that was toasted on the griddle.
What was most disturbing though was after our meal…teammates at the neighboring table shared that the server had just told them she was just getting over covid and still feeling pretty crappy but came to work to cover the shift because of the tournament.
Catherine H
Service was disorganized and the entrees brought out to our group in random intervals instead of all at once. Drink orders were mixed up and one diner simply didn't get a meal. Long delays in service while workers appeared to be standing around. The food was okay, but not worth the price in light of poor service. It seemed like there is a systemic problem in the restaurant.
Nessa K
will not be returning. took 30 for a waitress to come to our table and 10 to get the drinks then we waited for 2 hours to get our food. we had to pretty much beg to get drink refills while we waited. the food was burnt. our waitress never came to ask us how everything was or anything she would just stand around.
Erik Dolley
Expensive and drinks tasted watered down
Michael
It's gone downhill since opening . Food quality not worth the price. Staff is so so. Honestly disappointed. They have much more potential .
Terrible service ! 45 min wait for food… waiter did not put order in, blamed it on the kitchen. Many people unhappy with service.. waited 10 min for change because he kept doing other things. Server ended up telling us we were rude and he wasn’t an octopus. Never again will I go there. We were on a time limit for a show as were many other people .
First time visiting this past Saturday night. Restaurant was about a 2/3 of the way full. Took a few minute to acknowledge us at the hostess station. Another few minutes to seat us. Long wait for drinks. We waited 38 minutes for our cold food which should have been hot. Fries and chicken were cold and bland. Smashburger was decent. Our server was nice but rushed thru each interaction that it impacted her ability to serve well. We continuously had to ask what appeared to be a manager/more experienced server for assistance.
Worst experience ever
Atmosphere: 1
Food: 1
Service: 1
I came here on a Wednesday night with a colleague. It’s was Music Bingo night with DJ Wheil (who did a fantastic job) and it was also $4 Philly Cheesesteak Wrap night. It was a great time and the food was better than expected. I’ll definitely be returning when I’m in town for work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Called ahead by more than 24 hrs to make a reservation for a larger party. When we arrived I was told that the reservation was never taken down. So we ended up having to wait about 30 minutes with 6 kids running around, the manager did come out and talk to us and accommodated us with 30 minutes of free play at the arcade while we wait for tables to be available side by side but was rather rude/annoyed about it. They do charge you 20 dollars, which was not mentioned previously to me for bringing in cupcakes despite us ordering food for 14 people. The food was not great, the burger looked like a frozen patty you would get from BK or McDonald's. The cheese Pizza was very greasy. And the service was slow, we spent >2.5 hrs there by the time it was all said and done. On a positive note- overall the atmosphere was nice and it seems like a relatively clean place. But can't say we will be back or I would recommend it in future to someone.
Atmosphere: 4
Food: 2
Service: 2
Pizza that was made wasn’t done and center had holes through it
Atmosphere: 1
Food: 1
Service: 1
Pizza that was made wasn’t done and center had holes through
Atmosphere: 1
Food: 1
Service: 1
Lost my business with group of 18 going to Wild wings in stead. Why because they answered their phone to answer my question regarding if they have the full football package so we can watch out Bills. Scorz sports bar gave me options but none to talk to anyone. Guess they must so busy they can't answer a call. Here we come Buffalo wild wings hungry and thirsty Bills fan club Not so Mafia.
Banned for a private political convo, called a racist by server & manager. No private discussions they told me. no free speech. Assaulted by Managers BF in the parking lot.
Ordered the mile high nachos after they were out of chicken wings.looked good online so picked them i got a plate of corn chips with yellow cheese that tasted like fish for 14.00. Very disappointed will never eat there again. Worst experience ever and false advertising at its finest
Restaurantji Recommends
We stopped in for a meal during a softball tournament held under the same roof as this bar and grill. When we sat there were two other tables seated. I expressed our limited time before our game start time and was assured by the server that they were pretty quick. We waited more than 30 minutes for our chicken nuggets and a turkey sandwich (the Rachel on their menu). The chicken bites were ok but my kid didn’t have a chance to eat them before hitting the field because of the wait. My sandwich was mostly flavorless, except for the foul grease flavor from the bread that was toasted on the griddle. What was most disturbing though was after our meal…teammates at the neighboring table shared that the server had just told them she was just getting over covid and still feeling pretty crappy but came to work to cover the shift because of the tournament.
Service was disorganized and the entrees brought out to our group in random intervals instead of all at once. Drink orders were mixed up and one diner simply didn't get a meal. Long delays in service while workers appeared to be standing around. The food was okay, but not worth the price in light of poor service. It seemed like there is a systemic problem in the restaurant.
will not be returning. took 30 for a waitress to come to our table and 10 to get the drinks then we waited for 2 hours to get our food. we had to pretty much beg to get drink refills while we waited. the food was burnt. our waitress never came to ask us how everything was or anything she would just stand around.
Expensive and drinks tasted watered down
It's gone downhill since opening . Food quality not worth the price. Staff is so so. Honestly disappointed. They have much more potential .
Loading...