Rita's Italian Ice & Frozen Custard

Their water ice is always good, I didn't like that they changed their pretzels. Other than that everything was good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Custard, Pretzels

Amaya was incredibly helpful. The rest of the staff working were using all sorts of inappropriate language for a work environment.
Only appeared that two of the staff members were actually helping customers, two were preoccupied by a service dog that was outside and proceeded to talk about said dog for 5-8 minutes after the dog left.
Store was advertising a pink lemonade but failed to coverup the flavor when they ran out of it.

The store needs some serious coaching of staff, especially reminding the backers/runners/ whatever Rita’s calls those who fill orders need to do their responsibilities in addition rather than speak loudly about a dog and drop copious F bombs that I’d rather my young daughter not hear.

Atmosphere: 1

Service: 2

The young ladies are a bright, cheerful & most helpful… There is a large selection of flavors & kinds of water ice & ice cream make sure to ask what they would recommend they have tried them all! And sample some of the ones you may not think you would like… i do

Vegetarian options: Really??? It is water ice yes… ice cream no…

Dietary restrictions: Nuts everywhere!

Kid-friendliness: One of my daughters favorite places

Wheelchair accessibility: Yes… parking as well

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Free Italian Ice, Custard, Blue Raspberry, Cake Batter, Oreo, Mango Tropical Gelati with a Philly Soft Pretzel

Always a great product and good service

Atmosphere: 3

Food: 5

Service: 5

Beside not having cheeses pretzels ready. My experience was good. The staff was well manner and respectful.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Pretzels

Fun place.

It just opened, so the lady was busy and friendly

Probably the largest assortment of flavors I’ve ever seen at a Rita’s! Outside seating and two parking lots on each side of the building. I mean they have 8+ ice cream flavors and like 12+ water ice flavors! Never seen so many opinions at any Rita’s. The crew here is super friendly mostly young adult with an adult supervisor who is kind and professional too! This is the Rita’s I go to when I want something new, unexpected or unusual lol trust me there’s so much to choose from! Clean outside but doesn’t stay that way for long - this place get packed! So go early and if on the weekends get ur to go home with lol this is a family place tons of variety for the lil ones.

The associates are always friendly. There is parking on both sides. Lately, I have been getting the Oreo Ice cream custard sandwich. It's simple and delicious. It's frozen so you have to give it 5-10 minutes to thaw before it's creamy to bite into.

Ridiculously expensive. I used to go all the time growing up but now I can't even afford to split just 1 with my son

Just love Rita's

It's very much like shopping, eating and parking your car.

Great water ice

Friendly staff and quick service

Yummy?