I just had the worst experience at this location. I have been going here for 5 years each morning for my coffee. The drive thru girl was holding up the line chatting and I politely asked her to move it along as the line was very long and people have places to me. I was not beligerent or rude. Once I got to the window she refused service and accused me of being rude which I absolutely was not and looking back I wish I would have cussed her out because her behaviour was so unprofessional and rude. I came inside and asked for a manager to then be verbally attacked by her and her co worker stating no manager was on site and telling me if I wanted the corporate number I could just google it. I have never in my life been treated so poorly at a place where customer service should be priority. I understand they sometimes deal with rude customers and should not tolerate it, but the way I was treated was way beyond necessary they were verbally rude, aggressive and very unprofessional. I will be filing a corporate complaint and will eventually get a hold of a manager. I do not stand for this kind of treatment of loyal customers. Will never go here again.
Atmosphere: 1
Jay Langumas
No donuts or munchkins on top of rude worker at drive through
Atmosphere: 1
Food: 1
Service: 1
TMR MCCLOUD
Horrible indoor service. I sat on counter for about 8 mins. Smh
Emily D
Stopped at this dunkin on my way home today 11/20 around 3pm. No line no cars in the parking lot. Pull into the drive through and the staff member was very short and somewhat rude but when I got to the window I had handed her my card and never once got the total for my drink or any greeting not even a word she handed me my drink, i thanked her not a word back she gave me my card and i said have a nice day and again not a word just a dirty look and a slam of the drive through window. On top of the bad interaction they made my coffee with cream instead almond milk which messed up my stomach. This place is probably the worst dunkin I’ve been to.
Atmosphere: 1
Food: 4
Service: 1
Christopher Fuller
Wife loves dunkin coffee. Quick, friendly, and always right.
Michelle Bailey
We go coffees here, large hot mocha latte and French vanilla cappuccino. They were both very good
Atmosphere: 5
Service: 5
Beverly Runge
Stop by early Saturday morning. Walked in waited 3 minutes in the lobby. Could hear movement in the rear, leaned over the counter and said hello. Blonde lady looked right at me and continued to put stuff in the oven. Waited a minute longer said hello again her statement be there in a minute a continued to do what she was doin. Was in the facility for 5 minutes, no greeting just ignored. Left without any service.
Anesha Petito
Stopped in to get a coffee. Not busy inside but took a few minutes longer than it should have considering there was one customer in front of me. There were 3 workers and a long line of cars which is normal for this location. The girl at the register was overwhelmed and the woman handling the orders as a whole was at best barely handling every order in rush mode. The third worker popped in and out, I saw her once in my 15 minutes, got my coffee and headed out
Atmosphere: 3
Food: 5
Service: 1
Aubrey Stone
The staff have always been professional but not friendly. I'll accept that. Its usually early when I get there. However, yesterday morning I had the worst service. She was rude, short, dismissive, and gave me an attitude. I dont want to return simply because of that interaction. The drinks have always been well made, but the service needs to be changed or this location will slowly fail.
Food: 4
Service: 1
Stephanie Miller
The worstttttt place. The employees are so rude, got the shittiest attitudes and always mess your order up. I don’t like leaving reviews but coming in at 7 am and the first thing you get is 5 girls with bad attitudes and a nasty coffee made wrong it kinda ruins your morning. Oh and when you call to get your order remade, NO ONE ANSWERS!
I only got a drink. It was good. Much better than my local Dunkin. I'd go back to this one.
Atmosphere: 3
Food: 3
Service: 3
Brittany McAndrew
The nicest dunkin' employees in the area by far. They go above and beyond to create a welcoming atmosphere, not just for the dunkin name, but for you as an individual as well. 10/5
Atmosphere: 5
Food: 5
Service: 5
Azriel Markowitz
I went in for a drink and decided to use the bathroom. This bathroom was disgusting. They put a sign on the mirror saying they clean the bathroom frequently, yet the sink and soap dispenser looks like it hasn't been cleaned in over 2 weeks. The soap under the dispenser is hard and has probably been there for over a week. I walked into the bathroom and walked out. don't put a sign up if you as employees aren't going to bother to clean the bathroom.
This is just disgusting.
Atmosphere: 1
Service: 1
Brianna Noriega
We loveee the morning / early afternoon girls . The coffee is always great , their personalities are amazing , they do Dunkin right ! Well keep coming back as long as they’re here 🩷
Atmosphere: 5
Food: 5
Service: 5
Meredith Yachnik
The morning drive thru staff is amazing! They all work as a well oiled machine. Fast, efficient, kind. Everyone works together and they all seem genuinely happy to be there. We go all the time and I've never gotten an attitude, or had a bad experience!
I just had the worst experience at this location. I have been going here for 5 years each morning for my coffee. The drive thru girl was holding up the line chatting and I politely asked her to move it along as the line was very long and people have places to me. I was not beligerent or rude. Once I got to the window she refused service and accused me of being rude which I absolutely was not and looking back I wish I would have cussed her out because her behaviour was so unprofessional and rude. I came inside and asked for a manager to then be verbally attacked by her and her co worker stating no manager was on site and telling me if I wanted the corporate number I could just google it. I have never in my life been treated so poorly at a place where customer service should be priority. I understand they sometimes deal with rude customers and should not tolerate it, but the way I was treated was way beyond necessary they were verbally rude, aggressive and very unprofessional. I will be filing a corporate complaint and will eventually get a hold of a manager. I do not stand for this kind of treatment of loyal customers. Will never go here again.
Atmosphere: 1
No donuts or munchkins on top of rude worker at drive through
Atmosphere: 1
Food: 1
Service: 1
Horrible indoor service. I sat on counter for about 8 mins. Smh
Stopped at this dunkin on my way home today 11/20 around 3pm. No line no cars in the parking lot. Pull into the drive through and the staff member was very short and somewhat rude but when I got to the window I had handed her my card and never once got the total for my drink or any greeting not even a word she handed me my drink, i thanked her not a word back she gave me my card and i said have a nice day and again not a word just a dirty look and a slam of the drive through window. On top of the bad interaction they made my coffee with cream instead almond milk which messed up my stomach. This place is probably the worst dunkin I’ve been to.
Atmosphere: 1
Food: 4
Service: 1
Wife loves dunkin coffee. Quick, friendly, and always right.
We go coffees here, large hot mocha latte and French vanilla cappuccino. They were both very good
Atmosphere: 5
Service: 5
Stop by early Saturday morning. Walked in waited 3 minutes in the lobby. Could hear movement in the rear, leaned over the counter and said hello. Blonde lady looked right at me and continued to put stuff in the oven. Waited a minute longer said hello again her statement be there in a minute a continued to do what she was doin. Was in the facility for 5 minutes, no greeting just ignored. Left without any service.
Stopped in to get a coffee. Not busy inside but took a few minutes longer than it should have considering there was one customer in front of me. There were 3 workers and a long line of cars which is normal for this location. The girl at the register was overwhelmed and the woman handling the orders as a whole was at best barely handling every order in rush mode. The third worker popped in and out, I saw her once in my 15 minutes, got my coffee and headed out
Atmosphere: 3
Food: 5
Service: 1
The staff have always been professional but not friendly. I'll accept that. Its usually early when I get there. However, yesterday morning I had the worst service. She was rude, short, dismissive, and gave me an attitude. I dont want to return simply because of that interaction. The drinks have always been well made, but the service needs to be changed or this location will slowly fail.
Food: 4
Service: 1
The worstttttt place. The employees are so rude, got the shittiest attitudes and always mess your order up. I don’t like leaving reviews but coming in at 7 am and the first thing you get is 5 girls with bad attitudes and a nasty coffee made wrong it kinda ruins your morning. Oh and when you call to get your order remade, NO ONE ANSWERS!
Atmosphere: 1
Service: 1
Restaurantji Recommends
I only got a drink. It was good. Much better than my local Dunkin. I'd go back to this one.
Atmosphere: 3
Food: 3
Service: 3
The nicest dunkin' employees in the area by far. They go above and beyond to create a welcoming atmosphere, not just for the dunkin name, but for you as an individual as well. 10/5
Atmosphere: 5
Food: 5
Service: 5
I went in for a drink and decided to use the bathroom. This bathroom was disgusting. They put a sign on the mirror saying they clean the bathroom frequently, yet the sink and soap dispenser looks like it hasn't been cleaned in over 2 weeks. The soap under the dispenser is hard and has probably been there for over a week.
I walked into the bathroom and walked out. don't put a sign up if you as employees aren't going to bother to clean the bathroom.
This is just disgusting.
Atmosphere: 1
Service: 1
We loveee the morning / early afternoon girls . The coffee is always great , their personalities are amazing , they do Dunkin right ! Well keep coming back as long as they’re here 🩷
Atmosphere: 5
Food: 5
Service: 5
The morning drive thru staff is amazing! They all work as a well oiled machine. Fast, efficient, kind. Everyone works together and they all seem genuinely happy to be there. We go all the time and I've never gotten an attitude, or had a bad experience!
Atmosphere: 5
Food: 5
Service: 5
Loading...