Outback Steakhouse

2789 Paper Mill Rd, Reading
(610) 376-9910

Recent Reviews

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Gene Artz

Great food and service..great atmosphere..waitress was great..highly recommend. .will come again

James Simmons

My girlfriend and I went to get the little kola that comes on certain drinks. We made it known to the waitress that was what we were there for, and she informed us we must purchase one of the specific drinks to receive it. This is fine and what we expected. I ordered one of the drinks (that I normally would not order, but figured I would try it and get the kola in the process) only to be informed after that they did not have any more kola buddies there. A shame, but not the worst part of our experience.

I ordered the French onion sirloin and my girlfriend got the filet mignon, both ordered medium rare. My girlfriend's steak was more rare than she generally likes, but still edible. Mine, however, was entirely raw in the center. I requested a manager, and we ensured the waitress it was not about her. The manager approached with hostility right out of the gate. I politely informed him my steak was raw in the middle, although he claimed it was cooked rare. I told him we would still pay for the meal, I just wanted him to be informed (I know if I was a manager, I'd like to know if food is coming out undercooked or, in this case, uncooked). He continued to insist it was rare and edible (even though the meat was still purple in the middle), then proceeded to blame me for not saying something sooner. He told me they cook it by putting it through an automated machine, and they could have sent it back through the machine to cook for longer. Although I was polite during the entire encounter and was not looking for a comped meal or free voucher, the manager was significantly more hostile than my girlfriend and I would expect from someone in the service industry.

I understand working in that field may be frustrating at times, but the way this manager spoke to me felt unreasonable, especially since he was attempting to invalidate my concerns. The blooming onion was great, but not worth the $80 bill.

Thinking about it now, I believe I was meant to get a side of French onion soup with my meal that I never received.

Atmosphere: 3

Food: 1

Service: 2

Neo Hernack

Loved it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coconut Shrimp Sample

Kevin High

Not gonna lie I don’t do bad reviews. But man, last night was bad. First the online order wasn’t working but a fantastic young lady helped. When I got there to pick up I didn’t have a link the fantastic young lady to the rescue again. But when I got home my wife’s filet wasn’t medium well it was super well done. My burger was also not medium well but well done. Both were tough and chewy. And now today my wife and I both have stomach issues… can’t say for sure it was the food, but seems likely.

Atmosphere: 4

Food: 1

Service: 4

B. Rosario

Saturday nite out with friends and family . Food was excellent.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Coconut Shrimp Sample

kb Thomas

It was okay. It wasn’t the best food and definitely not for the price. I think I add to pay extra for broccoli and of course loaded potato but these are the days of $25 subpar meals. Suck it up and don’t complain!

Atmosphere: 4

Food: 4

Service: 4

Kelly Bates

We had an amazing dinner and our server, Lauren was also excellent,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Alice Springs Chicken, Ahi Tuna, Syrloin Whith Coconutshrimp, House Salad Platter, Coconut Shrimp Sample

Wayne Smith

Expensive but food was great service was awesome will definitely return

Atmosphere: 5

Food: 5

Service: 5

Peter Larkin

Outback forgot my sides for a pickup order and when I called, they were accommodating and made it right. Phenomenal service, I will be back again and again! Thank you to Rachel!!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Wegman

We attended the new restaurant last week for the first time and were happy with the service and food. Kelsey, our bartender, did a phenomenal job taking care of us throughout our visit. She helped make our meal an enjoyable experience.

Atmosphere: 5

Food: 5

Service: 5

Lyvia Dzurek

Rita was amazing and very friendly with our group. She was picking up everyone else’s slack and took great care of us.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Alice Springs Chicken

Katie CC

Rita took real good care of us and was on the top of her game. Food was also delicious.

Atmosphere: 5

Food: 5

Service: 5

Madeline Whalen

Rita was amazing and took great care of my group.

Atmosphere: 5

Food: 5

Service: 5

Brenda santiago

Everything is delicious, I recommend it 100%

Atmosphere: 5

Food: 5

Service: 5

Wendy Lefko

Excellent! First time at this new location. Door was held open for us as we came in, hostess greeted us immediately with abundant smiles and friendliness. Waitress very friendly, knowledgeable and helpful. Even the man that brought our drinks was so nice. Food was excellent. Only slight complaint is my prime rib, I ordered medium rare, was more like medium, but I didn’t want to cause a fuss so I didn’t say anything, and it was delicious anyway. Appetizer of Aussie fries was a little skimpy but still delicious! All in all meal was amazing with top notch service! Definitely will go here again and highly recommend!!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Aussie Cheese Fries

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