ATM Dunkin Donuts - 2175 S. Queen St.

Thank you to the girls in the back today on point great job

I go here almost every morning through the week days. The staff is excellent. Today was my worst experience. 2 young girls working. I placed my order and not one other customer around. I ordered the 3 coffees. 2 iced and 1 frozen. It took 8 minutes to get my drinks. The one girl was cleaning and the other I didn’t know was there. I beeped my horn after waiting 6 minutes with no greeting. Finally a girl comes to the window and I said I didn’t know what is going on. I been waiting and nobody acknowledged me. She said she was making our coffees which was a lie because they make them at the coffee bar. She closed the window and finally made 2 of the iced. Then finally a few minutes later I got the frozen one. I live 2 minutes away. They didn’t look correct. I got mocha which is always a dark look it .‘my son got peppermint mocha. It tasted like water. My husbands was frozen peppermint mom ha and it tasted like water. I even used my rewards which made me mad. That was 1000 points.

I go here almost every morning through the week days. The staff is excellent. Today was my worst experience. 2 young girls working. I placed my order and not one other customer around. I ordered the 3 coffees. 2 iced and 1 frozen. It took 8 minutes to get my drinks. The one girl was cleaning and the other I didn’t know was there. I beeped my horn after waiting 6 minutes with no greeting. Finally a girl comes to the window and I said I didn’t know what is going on. I been waiting and nobody acknowledged me. She said she was making our coffees which was a lie because they make them at the coffee bar. She closed the window and finally made 2 of the iced. Then finally a few minutes later I got the frozen one. I live 2 minutes away. They didn’t look correct. I got mocha which is always a dark look it .‘my son got peppermint mocha. It tasted like water. My husbands was frozen peppermint mom ha and it tasted like water. I even used my rewards which made me mad. That was 1000 points.

this dunkin is terrible. ordered a cold brew with one cream and you can't tell by look or taste that there is any coffee in it at all.

I have a medical exemption to the masks and was turned away today.

munchkins i love them.but they need to take out the curbing, its a killer on the vehicles, its so tiny and you cannot help but to run over it. please remove the curbing and make your customers happy. thank you. I still love your coffee and munchkins.