The only downside to this BK is the cleanliness of the bathroom.
Atmosphere: 4
Food: 5
Service: 4
Dusty Vogel
Only recieved half of my order. Contacts customer service. We can only give you a coupon for that covers half my missing items and if i want my food i have to pay again for the original items i already paid for. That is theft.
Atmosphere: 1
Food: 1
Service: 1
Laura Mccamant
Open early for hamburgers. Is the best breakfast.
Atmosphere: 5
Food: 5
Service: 5
Eric Massey
I like to get a couple whopper juniors every couple months
John Ruppert
This place is jumping this evening. This location of Burger King has got to be the busiest fast food in York county. The food is freshly prepared and I have to wait a bit for the food to cool to eat it. All employees work together as a team. The floor in the dining room is spotless. But busy. I was not in the restroom. But they have to be clean just by judgijg by the clean dining room floors. While all are busy in the kitchen. Someone at least acknowledges you and say they will be with you shortly. I definitely will be back. Thank you for the positive visit. Your team work is paying off. Thank you.
Atmosphere: 5
Food: 5
Service: 5
IM SERVICES
People here awesome
Atmosphere: 5
Food: 5
Service: 5
Phee Mill
The last few times I've been to this location they have messed up my orders. I asked for a whopper with cheese and pickles and instead recieved a plain one, another time I was charged for bacon and didn't get any, and the most recent time, I ordered online and they tried to tell me my order was at another location.
Atmosphere: 3
Food: 3
Service: 2
Saprina Rouse
They forgot one of my burgers (They always forget something) and they told me to pull around the front and they'd bring it, and never did. I ended up leaving. We refuse to go back after having this happen repeatedly.
Atmosphere: 1
Food: 5
Service: 1
Francine Woodson
I feel like they need to either hire more employees, Employees, that actually care, And better management….. One time I waited an hour at this place for them to still get my order wrong… And right now I’m currently waiting 15 minutes now in the drive-through just to get too stupid snack wraps…. If there was another Burger King closer, I would definitely go to that one…. It seems the only have 1,2 or 3 workers in this place at a time… The employees Seems to be Very lackadaisical
Atmosphere: 1
Food: 2
Service: 1
Alex
They don’t clean their tables, fries are stale, no one helped us
I know fast food always gets a complaint, but im gunna complement this burger king tonight!!!!!!! The young man assembling the burgers did a great job they had what they needed and didnt need. And they weren't messy and thrown together disgusting. && all items order were in the bag. Nothing missing. So whoever the crew is tonight 7/7/2025 @ 7pm you guys rock. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Patchel Landis
Well, there was one car in front of me at 2:30 on a Thursday afternoon. After the car in front of me spent 5 + minutes at the window (and got two soda refills) I finally got to the window. Chicken Sandwich and Double Cheeseburger. Waited at the window for another 5+ minutes, ... move to a space... +10 minutes more, went in with my receipt to ask for my money. Asked for a refund. Watched them pick the cheeseburgers out of a container and make the sandwich in seconds. I still wanted my money back, they handed me the bag of food and turned their backs to me. +27 minutes for a chicken sandwich and a double cheeseburger . I don't have that kind of time for a lunch break. It was similar experience last time , I really wanted to try the one in Red Lion, but I was a lot closer to this one. I will avoid it at all cost, and I have been a customer at this location since they opened when I was a child in the late 70s. Avoid this location is my advice. The food was exactly as expected, and was made like you would expect. The service is the huge issue .
Atmosphere: 1
Food: 3
Service: 1
Vinny
Well, I have not had to write a fast-food review it quite a while, unfortunately, my experience last night needs to be on record for others to see, After getting off work and picking up my girlfriend we wanted a quick snack to hold us over until dinner later on at home, well, what was supposed to be Two Honey mustard wraps turned into a mess, We got our food and drove to the mall to eat and do some shopping, when we got there we sat down and took a bite of the chicken wraps, the chicken was raw, crunchy and chewy, absolutely unaccusable, that's literally POISONING people, We got up, left the Mall, drove back to Burger King, and the Manager had the nerve to tell me that the meat isn't raw, I laughed and told her to take a bite if she doesn't believe me, after arguing with me, the customer, they finally made two new wraps, Bets part? They didn't want to do anything to make it right for the RAW chicken,
I had to go out of my way to ask for something in return, they wanted to offer me a $1 pie... I told them it better be something better than that, I should have gotten a full refund and then some for both me and my girlfriend, soon to be wife, eating RAW chicken, they only get 2 stars because the poor guy confused and worried at the drive through window was trying his best, so props to him. The useless manager didn't even come to speak with me, instead shouted across the store and never even looked my direction,
I suggest hiring some competent managers that know what they are doing and know how to handle customer service.
Atmosphere: 2
Food: 2
Service: 2
Rachel Khoshnevissan
This is the 2nd time we went to this BK and the 2nd time they forgot some of our food and the teen at the window gave us attitude because they would've forgotten more and did absolutely nothing just stood there on her phone. Never go to this BK
Atmosphere: 1
Food: 3
Service: 1
Joel Altland
Did drive thru. They took my order quickly. The food was hot. The staff was friendly.
The only downside to this BK is the cleanliness of the bathroom.
Atmosphere: 4
Food: 5
Service: 4
Only recieved half of my order. Contacts customer service. We can only give you a coupon for that covers half my missing items and if i want my food i have to pay again for the original items i already paid for. That is theft.
Atmosphere: 1
Food: 1
Service: 1
Open early for hamburgers. Is the best breakfast.
Atmosphere: 5
Food: 5
Service: 5
I like to get a couple whopper juniors every couple months
This place is jumping this evening. This location of Burger King has got to be the busiest fast food in York county. The food is freshly prepared and I have to wait a bit for the food to cool to eat it. All employees work together as a team. The floor in the dining room is spotless. But busy. I was not in the restroom. But they have to be clean just by judgijg by the clean dining room floors. While all are busy in the kitchen. Someone at least acknowledges you and say they will be with you shortly. I definitely will be back. Thank you for the positive visit. Your team work is paying off. Thank you.
Atmosphere: 5
Food: 5
Service: 5
People here awesome
Atmosphere: 5
Food: 5
Service: 5
The last few times I've been to this location they have messed up my orders. I asked for a whopper with cheese and pickles and instead recieved a plain one, another time I was charged for bacon and didn't get any, and the most recent time, I ordered online and they tried to tell me my order was at another location.
Atmosphere: 3
Food: 3
Service: 2
They forgot one of my burgers (They always forget something) and they told me to pull around the front and they'd bring it, and never did. I ended up leaving. We refuse to go back after having this happen repeatedly.
Atmosphere: 1
Food: 5
Service: 1
I feel like they need to either hire more employees, Employees, that actually care, And better management….. One time I waited an hour at this place for them to still get my order wrong… And right now I’m currently waiting 15 minutes now in the drive-through just to get too stupid snack wraps…. If there was another Burger King closer, I would definitely go to that one…. It seems the only have 1,2 or 3 workers in this place at a time… The employees Seems to be Very lackadaisical
Atmosphere: 1
Food: 2
Service: 1
They don’t clean their tables, fries are stale, no one helped us
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I know fast food always gets a complaint, but im gunna complement this burger king tonight!!!!!!! The young man assembling the burgers did a great job they had what they needed and didnt need. And they weren't messy and thrown together disgusting. && all items order were in the bag. Nothing missing. So whoever the crew is tonight 7/7/2025 @ 7pm you guys rock. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Well, there was one car in front of me at 2:30 on a Thursday afternoon. After the car in front of me spent 5 + minutes at the window (and got two soda refills) I finally got to the window. Chicken Sandwich and Double Cheeseburger. Waited at the window for another 5+ minutes, ... move to a space... +10 minutes more, went in with my receipt to ask for my money. Asked for a refund. Watched them pick the cheeseburgers out of a container and make the sandwich in seconds. I still wanted my money back, they handed me the bag of food and turned their backs to me. +27 minutes for a chicken sandwich and a double cheeseburger . I don't have that kind of time for a lunch break. It was similar experience last time , I really wanted to try the one in Red Lion, but I was a lot closer to this one. I will avoid it at all cost, and I have been a customer at this location since they opened when I was a child in the late 70s. Avoid this location is my advice. The food was exactly as expected, and was made like you would expect. The service is the huge issue .
Atmosphere: 1
Food: 3
Service: 1
Well, I have not had to write a fast-food review it quite a while, unfortunately, my experience last night needs to be on record for others to see,
After getting off work and picking up my girlfriend we wanted a quick snack to hold us over until dinner later on at home, well, what was supposed to be Two Honey mustard wraps turned into a mess,
We got our food and drove to the mall to eat and do some shopping, when we got there we sat down and took a bite of the chicken wraps, the chicken was raw, crunchy and chewy, absolutely unaccusable, that's literally POISONING people, We got up, left the Mall, drove back to Burger King, and the Manager had the nerve to tell me that the meat isn't raw, I laughed and told her to take a bite if she doesn't believe me, after arguing with me, the customer, they finally made two new wraps, Bets part? They didn't want to do anything to make it right for the RAW chicken,
I had to go out of my way to ask for something in return, they wanted to offer me a $1 pie... I told them it better be something better than that, I should have gotten a full refund and then some for both me and my girlfriend, soon to be wife, eating RAW chicken, they only get 2 stars because the poor guy confused and worried at the drive through window was trying his best, so props to him. The useless manager didn't even come to speak with me, instead shouted across the store and never even looked my direction,
I suggest hiring some competent managers that know what they are doing and know how to handle customer service.
Atmosphere: 2
Food: 2
Service: 2
This is the 2nd time we went to this BK and the 2nd time they forgot some of our food and the teen at the window gave us attitude because they would've forgotten more and did absolutely nothing just stood there on her phone. Never go to this BK
Atmosphere: 1
Food: 3
Service: 1
Did drive thru. They took my order quickly. The food was hot. The staff was friendly.
Food: 5
Service: 5
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