My rating is five stars because I always receive great service when I come here as a customer. However, one of the main reasons why I am rating in a general stance is because an employee went above and beyond for me one day, her name is Kylie. I am pregnant and I need decaf coffee, So I cannot have caffeine coffee however I forgot and it was my fault that I didn’t say decaf when I ordered it. Kylie still reassured me that she’ll make a fresh drink for me and she’ll make sure that it’s decaf and remember me as a customer the next time I come in since I am forgetful. She doesn’t have to do that but she did out of the kindness of her heart and her professionalism. Kylie deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
Andrea Evans
Quick, accurate, and friendly.
Atmosphere: 5
Food: 5
Service: 5
Bryce Baughman
Would not recommend. Traditionally. This was a decent location but unfortunately due to them hiring poor staff they always seem to mess orders up. They overcharged me and failed at making my drink three times. Tried to blame it on me but the drink only comes one way. Learn to do your job.
Atmosphere: 1
Food: 1
Service: 1
Brian Shaffer
This is the best Dunkin in the area. They are quick, efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
Eugene Sutley
Staff is very customer friendly and food is very fresh and
Food: 5
Service: 5
Recommended dishes: Hash Browns
Nick Serikstad
Always clean, always fast, and the food and drinks are always on point. Drive-up is always busy, but they move very quickly.
Parking: Getting in can be slightly difficult if it is busy, but otherwise very easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Egg and Cheese, Dozen Donuts, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Hash Browns
Kevin Sharp
Despite being busy a lot of times where the drive thru line wraps around to the street; the staff have always been super efficient and it moves quickly. I have never had issues with incorrect orders during rush times and this location has been fantastic.
Atmosphere: 4
Service: 4
Chantel Rojas
Employees had headphones in, I had to repeat myself multiple times, my frozen drink did not have mocha drizzle on the cup, AND they made my cold brew with cream and sugar when I did not ask for that. I will be taking my business elsewhere. This was all after 6pm.
Atmosphere: 1
Food: 1
Service: 1
Travis Wolf
The cashier gave me the wrong total. A medium hash brown consisted of 6, what a joke. I'm never going back to this place
For months they continued to make the order wrong. I have asked for less pumps of sweetener and dairy and each time they get it wrong. I have been very patient since I am sure they have a high turnover but decided to go someplace else for the occasional iced coffee. They do not follow order instructions. What a shame!
Atmosphere: 3
Food: 1
Service: 2
John Lane
Used to be good, new owner’s have ruined it. I’ll go anywhere else now but here.
Atmosphere: 2
Food: 2
Service: 1
Lisa Heiner
RUDE RUDE RUDE !! There’s a Spanish girl who rushes you to order! Doesn’t listen when you order, and has horrible customer service! I will never go there again !! Slow down honey you are there to SERVE people!
Juan
Whoever the lady is that works the drive thru window every morning around 4:40am THANK YOU! Always has a great attitude and is very fast and friendly day in and out. I choose this location for the speed, quality, and positivity, in the mornings. A GREAT WORKING ASSOCIATE!!! THANK YOU THANK YOU THANK YOU!
Dietary restrictions: Associates are very friendly and had a great attitude when I asked questions about certain alternatives. Associate went over different options and alternatives for me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Sourdough Breakfast Sandwich, Bagels, Croissant, Bacon Egg and Cheese
David Firestone
Everytime I have visited this location, the facility and staff exceed my expectations. I haven't had any order issues, so I cannot comment on issue resolution.
Fast and delicious
Service: 5
Recommended dishes: Donuts, Bagel
My rating is five stars because I always receive great service when I come here as a customer. However, one of the main reasons why I am rating in a general stance is because an employee went above and beyond for me one day, her name is Kylie. I am pregnant and I need decaf coffee, So I cannot have caffeine coffee however I forgot and it was my fault that I didn’t say decaf when I ordered it. Kylie still reassured me that she’ll make a fresh drink for me and she’ll make sure that it’s decaf and remember me as a customer the next time I come in since I am forgetful. She doesn’t have to do that but she did out of the kindness of her heart and her professionalism. Kylie deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
Quick, accurate, and friendly.
Atmosphere: 5
Food: 5
Service: 5
Would not recommend. Traditionally. This was a decent location but unfortunately due to them hiring poor staff they always seem to mess orders up. They overcharged me and failed at making my drink three times. Tried to blame it on me but the drink only comes one way. Learn to do your job.
Atmosphere: 1
Food: 1
Service: 1
This is the best Dunkin in the area. They are quick, efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
Staff is very customer friendly and food is very fresh and
Food: 5
Service: 5
Recommended dishes: Hash Browns
Always clean, always fast, and the food and drinks are always on point. Drive-up is always busy, but they move very quickly.
Parking: Getting in can be slightly difficult if it is busy, but otherwise very easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Egg and Cheese, Dozen Donuts, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Hash Browns
Despite being busy a lot of times where the drive thru line wraps around to the street; the staff have always been super efficient and it moves quickly. I have never had issues with incorrect orders during rush times and this location has been fantastic.
Atmosphere: 4
Service: 4
Employees had headphones in, I had to repeat myself multiple times, my frozen drink did not have mocha drizzle on the cup, AND they made my cold brew with cream and sugar when I did not ask for that. I will be taking my business elsewhere. This was all after 6pm.
Atmosphere: 1
Food: 1
Service: 1
The cashier gave me the wrong total.
A medium hash brown consisted of 6, what a joke.
I'm never going back to this place
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
For months they continued to make the order wrong. I have asked for less pumps of sweetener and dairy and each time they get it wrong. I have been very patient since I am sure they have a high turnover but decided to go someplace else for the occasional iced coffee. They do not follow order instructions. What a shame!
Atmosphere: 3
Food: 1
Service: 2
Used to be good, new owner’s have ruined it. I’ll go anywhere else now but here.
Atmosphere: 2
Food: 2
Service: 1
RUDE RUDE RUDE !! There’s a Spanish girl who rushes you to order! Doesn’t listen when you order, and has horrible customer service! I will never go there again !! Slow down honey you are there to SERVE people!
Whoever the lady is that works the drive thru window every morning around 4:40am THANK YOU! Always has a great attitude and is very fast and friendly day in and out. I choose this location for the speed, quality, and positivity, in the mornings. A GREAT WORKING ASSOCIATE!!! THANK YOU THANK YOU THANK YOU!
Dietary restrictions: Associates are very friendly and had a great attitude when I asked questions about certain alternatives. Associate went over different options and alternatives for me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Sourdough Breakfast Sandwich, Bagels, Croissant, Bacon Egg and Cheese
Everytime I have visited this location, the facility and staff exceed my expectations. I haven't had any order issues, so I cannot comment on issue resolution.
Atmosphere: 5
Food: 5
Service: 5
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