Worst experience I've had my wife and I spent 10 minutes at the counter after standing there waiting for 10 minutes they take my order order order two dark roast coffees you hear them doing everything next thing you know I get my coffee 5 minutes later after the order took a drink and it was ice cold went back inside and let them know that I ordered hot coffee not iced coffee an employee got very ignorant and very smart and told me why can't I just take it and put it in the microwave to warm it up I don't know what the employee's name was only thing I know is they wore a bodysuit which bodysuits one out in the 80s she was sitting there touching her private areas in front of other customers and also making fun of other customers when they came in the door her and the other employee both that is the most uncalled for and unprofessional environment I have ever been to I am never going to this Duncan again I give it to lowest rating I have ever found if I can go lower I would
Atmosphere: 2
Food: 1
Service: 1
Kessunga “O.” Baker
Ok guys. So, I am NOT a robot, a paid post or AI deep fake post here. I am Mr. K. Baker and I actually live and work here in York, PA and this Dunkin is the best one, especially, because of Jayden(Sorry, if I misspelled your name!) She is always friendly, kind and SUPER fast with my orders and she deserves a raise, a gift card, better yet....how about a promotion management! She is a keeper for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese, Bagel
Shelle White
Do NOT go to this Dunkin in the evening. Got there around 8:20 pm on Sunday....they are supposed to be open till 9. Exterior lights off, drive thru completely dark, making it very difficult to find when you're not familiar with the area. I pulled up and a female voice asks, 'oh my goodness what do you want'. I replied I had a mobile order and was asked to pull forward. Get to the window and a male hands my drink out, apologizing for his coworker as he did. And to top it off, the got the coffee wrong. Totally didn't put the shot of espresso. What a joke. Maybe hire some capable people who aren't high at work!
Atmosphere: 1
Food: 1
Service: 1
D Millz
Thee manager Cassidy has no manners!!! I walked in & I did not feel welcomed stale personality, like she did not want to serve me ( maybe cuz I'm African) as if she doesn't wanna work there. No greetings, just rude stares at me.... I won't be going there again till she's gone I hope nobody African goes to this Dunkin either
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Iced Latte, Egg and Cheese
Felicia Gross
Every time I come here I get the perfect coffee. They make it wonderful every single time. The staff is super efficient and friendly. I am in and out every morning within 3min. I live closer to a different Dunkin' but specifically come here because they make my drink perfect. 10/10
Atmosphere: 5
Food: 5
Service: 5
Helen Batty
Didn't go there
Thomas Quinn
I ordered my sausage, egg and cheese on a plain bagel. Bagel isn't toasted and it's hard. Cheese isn't melted. Sausage is Luke warm at best. At least the egg is hot. She hands me my coffee, but the lid isn't secure. So it pops off and I've got hot coffee, running down my arm. Arm is bright red. Luckily I have nerve damage already, so I don't feel the burning coffee. Cashier doesn't apologize. Turns to the other girl, makes a comment. Closes window. I will never go there again. I will tell everyone about this Dunkin donuts. In case you need to be warned. Skinny girl, about 18. In serious need of a dentist.
Atmosphere: 1
Food: 3
Service: 1
Joe Viejo
Vegetarian options: The avocado ? toast is delicious and healthy.!
Atmosphere: 5
Food: 5
Service: 5
Kellie Walton
Out of all of the Dunkin' donuts in York Pennsylvania this one is by far the worst one to get any of your coffee at. I always love ordering from Dunkin' whether it's dining in or just the drive-thru or even delivery I always make sure that I avoid this Dunkin. Or no one chance that I was right by there this morning I stopped in to get myself a cappuccino and some donuts and this is by far the worst cappuccino that I've ever had. It doesn't have any sweetener in it at all. It was also supposed to have to caramel swirls and you can tell by the taste that it does not have the caramel swirls. When I pulled up to the drive-thru getting ready to order I was greeted with "what do you want".
Atmosphere: 2
Food: 1
Service: 2
Victor Beaman JR
Great Team. I enjoy coming here every morning sometime 3 or 4 times a day ??
Vegetarian options: The avocado ? toast is delicious and healthy.!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
Shannon Hammill
Currently the most efficient, friendly, Dunkin in the East York area
Safe
Went through the drive through Friday, March 15th. I was very anxious as I was omw to a job interview. The person that took my order was very supportive and told me I was gonna get the job.And, I totally did get the job! TYSM to that kind woman for being super supportive and giving me that boost!
Atmosphere: 5
Food: 5
Service: 5
Honestly Life with Kia
Customer service is disgusting the drive thru service is
Worst experience I've had my wife and I spent 10 minutes at the counter after standing there waiting for 10 minutes they take my order order order two dark roast coffees you hear them doing everything next thing you know I get my coffee 5 minutes later after the order took a drink and it was ice cold went back inside and let them know that I ordered hot coffee not iced coffee an employee got very ignorant and very smart and told me why can't I just take it and put it in the microwave to warm it up I don't know what the employee's name was only thing I know is they wore a bodysuit which bodysuits one out in the 80s she was sitting there touching her private areas in front of other customers and also making fun of other customers when they came in the door her and the other employee both that is the most uncalled for and unprofessional environment I have ever been to I am never going to this Duncan again I give it to lowest rating I have ever found if I can go lower I would
Atmosphere: 2
Food: 1
Service: 1
Ok guys. So, I am NOT a robot, a paid post or AI deep fake post here. I am Mr. K. Baker and I actually live and work here in York, PA and this Dunkin is the best one, especially, because of Jayden(Sorry, if I misspelled your name!) She is always friendly, kind and SUPER fast with my orders and she deserves a raise, a gift card, better yet....how about a promotion management! She is a keeper for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese, Bagel
Do NOT go to this Dunkin in the evening. Got there around 8:20 pm on Sunday....they are supposed to be open till 9. Exterior lights off, drive thru completely dark, making it very difficult to find when you're not familiar with the area. I pulled up and a female voice asks, 'oh my goodness what do you want'. I replied I had a mobile order and was asked to pull forward. Get to the window and a male hands my drink out, apologizing for his coworker as he did. And to top it off, the got the coffee wrong. Totally didn't put the shot of espresso. What a joke. Maybe hire some capable people who aren't high at work!
Atmosphere: 1
Food: 1
Service: 1
Thee manager Cassidy has no manners!!! I walked in & I did not feel welcomed stale personality, like she did not want to serve me ( maybe cuz I'm African) as if she doesn't wanna work there. No greetings, just rude stares at me.... I won't be going there again till she's gone I hope nobody African goes to this Dunkin either
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Iced Latte, Egg and Cheese
Every time I come here I get the perfect coffee. They make it wonderful every single time. The staff is super efficient and friendly. I am in and out every morning within 3min. I live closer to a different Dunkin' but specifically come here because they make my drink perfect. 10/10
Atmosphere: 5
Food: 5
Service: 5
Didn't go there
I ordered my sausage, egg and cheese on a plain bagel. Bagel isn't toasted and it's hard. Cheese isn't melted. Sausage is Luke warm at best. At least the egg is hot. She hands me my coffee, but the lid isn't secure. So it pops off and I've got hot coffee, running down my arm. Arm is bright red. Luckily I have nerve damage already, so I don't feel the burning coffee. Cashier doesn't apologize. Turns to the other girl, makes a comment. Closes window. I will never go there again. I will tell everyone about this Dunkin donuts. In case you need to be warned. Skinny girl, about 18. In serious need of a dentist.
Atmosphere: 1
Food: 3
Service: 1
Vegetarian options: The avocado ? toast is delicious and healthy.!
Atmosphere: 5
Food: 5
Service: 5
Out of all of the Dunkin' donuts in York Pennsylvania this one is by far the worst one to get any of your coffee at. I always love ordering from Dunkin' whether it's dining in or just the drive-thru or even delivery I always make sure that I avoid this Dunkin. Or no one chance that I was right by there this morning I stopped in to get myself a cappuccino and some donuts and this is by far the worst cappuccino that I've ever had. It doesn't have any sweetener in it at all. It was also supposed to have to caramel swirls and you can tell by the taste that it does not have the caramel swirls. When I pulled up to the drive-thru getting ready to order I was greeted with "what do you want".
Atmosphere: 2
Food: 1
Service: 2
Great Team. I enjoy coming here every morning sometime 3 or 4 times a day ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Vegetarian options: The avocado ? toast is delicious and healthy.!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
Currently the most efficient, friendly, Dunkin in the East York area
Went through the drive through Friday, March 15th. I was very anxious as I was omw to a job interview. The person that took my order was very supportive and told me I was gonna get the job.And, I totally did get the job! TYSM to that kind woman for being super supportive and giving me that boost!
Atmosphere: 5
Food: 5
Service: 5
Customer service is disgusting the drive thru service is
Atmosphere: 1
Food: 1
Service: 1
Good coffee ☕
Atmosphere: 3
Food: 4
Service: 4
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