El Serrano
3410 E Market St, York
(717) 757-4963
Recent Reviews
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Lovely little place. Good food, friendly service. Will return.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fajita Combo
Really enjoyed our lunch. Food was prepared nicely and delicious. Server was pleasant and efficient. Like going to restaurants that decor and music match with the culture.
Atmosphere: 4
Food: 4
Service: 4
Dissapointing. Used to be an exceptional place 10+ yrs ago. Sadly, won't be returning.
Atmosphere: 3
Food: 2
Service: 1
MID. Totally middle of the road. Edible, but not enjoyable. Our waitress MADE us wait forever, she INSISTED on waiting for 1 person from our party to come off of a phone call outside before she would give us the "it's your 1st time here and this is how we do it" speech (we insisted that 7 of us not wait for 1 and we would clue him in upon his arrival). We sat in an almost empty restaurant at 3pm waiting for her to take drink orders, but then waited another 30 minutes for those drinks (2 were forgotten). Another 20 minutes before she returned to take the orders. When we asked for the offering of chips and salsa (which is the FIRST line on the top of their menu) we were told that once all of the orders were placed we would be allowed our chips.
Our waitress who was not busy with other tables seemed EXTREMELY overwhelmed with work and underwhelmed with our presence. We waited AGAIN for almost an hour for our disappointing food to arrive.
When the bill was dropped she mentioned briefly that there were staff call outs and they were short staffed... But this seemed more like a "tip grab apology" than a sincere explanation. 10/10 would not recommend.
Atmosphere: 4
Food: 2
Service: 1
Not a single person here cares about a customer. This place needed to close a decade ago.
Atmosphere: 2
Food: 3
Service: 2
El Serrano food is always delicious. The cooks are all great. Norma was a great, friendly and attentive server. I recommend the Pollo fundido and empanadas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lomo Saltado, Pollo Fundido
Good time
Atmosphere: 5
Food: 5
Service: 5
They were very accommodating in throwing a large dinner party for my son's 18th. The ambiance and aesthetic are unmatched in York. The food was excellent. Server was a little disorganized and had a hard time getting all the plates to the table. Many guests were finished eating before others had their plates. But we were having such a nice time, it didn't matter. Maybe just an off day for that server. Overall it was a fantastic experience and I look forward to my next visit.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Lomo Saltado, Pollo Fundido, Chicken Fajitas
Good food but a little too rich for my blood
Atmosphere: 3
Food: 4
Service: 4
The service was good because they were busy, the food tasted fine, but on this visit the air conditioning seemed like it was not working. I was sweating before I ate, then when I was eating my food I really started to sweat. Maybe we'll stop back when it's cooler outside.
Atmosphere: 2
Food: 3
Service: 5
Restaurantji Recommends
Everything was perfect. The chicken fajitas were amazing. The pineapple rum cake is warm, sweet, and rummy. Delicious!
Atmosphere: 5
Food: 5
Service: 5
Unseasoned, bland, and overall a forgettable meal. Service was good as our waitress was friendly and mostly attentive. Forgot something we asked for earlier in the meal but it was whatever. The entrees came and we realized they had made the wrong thing before even bringing it out because server had to clarify about 25 mins after ordering which dish my girlfriend ordered. My food was ready at that time as when they remade her dish and brought hers out fresh, mine had obviously been sitting under heat lamps for 15-20 mins. Overall it was not a flavorful or good meal by any stretch.
Atmosphere: 3
Food: 1
Service: 4
One of our favorite restaurants for Mexican and Peruvian food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Fundido, Chicken Fajitas
Food is excellent at this restaurant! The fajita fries and bandido are both excellent choices. However, the only flaw is the service, which is in need of social training. I will definitely return for their food though!!
Atmosphere: 5
Food: 5
Service: 2
Delicious Lomo saltado, fajitas and salsa which are my favorite. I could literally drink the salsa! Yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lomitos, Chicken Fajitas
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