This once really good Peruvian food restaurant is now, sadly, really bad.
Go someplace else.
Atmosphere: 3
Food: 1
Service: 1
Rach H
We love el Serrano in Lancaster, this was our first visit to York location and we were impressed! Food was excellent and margaritas were even better!
Atmosphere: 5
Food: 5
Service: 5
Liv W
Food was amazing, but the menu was small and the choices were pricey. Some plates ranging 20 to 25 each, others almost 30. Staff was very nice. I was making a quick choice for food, so my fault for not checking pricing ahead of the meal.
Atmosphere: 4
Food: 5
Service: 5
Valorie Anderson-Branch
Fresh food, it just needs to be seasoned better
Atmosphere: 5
Food: 2
Service: 5
Schimm Gangloff
My first experience. My new favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Combo, Salsa, Chips
Tammie Bryner
My husband's Peruvian pork chops were sizzling, flavorful and great. My girlfriend's fajitas were sizzling hot and fine. My son's combination dinner was hot and he said great. My fried chicken chimichanga was grilled, tortilla damp, cheese sauce was coagulated, and all of my food was barely tepid. The waitress did offer to have it corrected, but I wasn't waiting another 20+ minutes for food while the rest of my table ate. I ordered fried ice cream for dessert and the coating didn't seem to be cooked, it was frozen solid. We've been there before so I was surprised that my food was so subpar.
Atmosphere: 4
Food: 3
Service: 3
Bill Potter
Good was delicious and the service was excellent.
Recommended dishes: Fajita Combo, Quesadilla
Thomas Keeney
Great food
Atmosphere: 5
Food: 5
Service: 5
David Austin
Fresh, delicious and generous portions of authentic Peruvian and Latino food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips
Zoraida Konzelman
Lovely little place. Good food, friendly service. Will return.
Really enjoyed our lunch. Food was prepared nicely and delicious. Server was pleasant and efficient. Like going to restaurants that decor and music match with the culture.
Atmosphere: 4
Food: 4
Service: 4
Carla Welt
Dissapointing. Used to be an exceptional place 10+ yrs ago. Sadly, won't be returning.
Atmosphere: 3
Food: 2
Service: 1
Rosemary Diehl
The staff here is always amazing and the same for the food. Whenever I'm in York, I have a craving for their fresh salsa and chips!
Atmosphere: 5
Food: 5
Service: 5
kerrylthompson29
MID. Totally middle of the road. Edible, but not enjoyable. Our waitress MADE us wait forever, she INSISTED on waiting for 1 person from our party to come off of a phone call outside before she would give us the "it's your 1st time here and this is how we do it" speech (we insisted that 7 of us not wait for 1 and we would clue him in upon his arrival). We sat in an almost empty restaurant at 3pm waiting for her to take drink orders, but then waited another 30 minutes for those drinks (2 were forgotten). Another 20 minutes before she returned to take the orders. When we asked for the offering of chips and salsa (which is the FIRST line on the top of their menu) we were told that once all of the orders were placed we would be allowed our chips. Our waitress who was not busy with other tables seemed EXTREMELY overwhelmed with work and underwhelmed with our presence. We waited AGAIN for almost an hour for our disappointing food to arrive. When the bill was dropped she mentioned briefly that there were staff call outs and they were short staffed... But this seemed more like a "tip grab apology" than a sincere explanation. 10/10 would not recommend.
Atmosphere: 4
Food: 2
Service: 1
Phil Wenger
Not a single person here cares about a customer. This place needed to close a decade ago.
This once really good Peruvian food restaurant is now, sadly, really bad.
Go someplace else.
Atmosphere: 3
Food: 1
Service: 1
We love el Serrano in Lancaster, this was our first visit to York location and we were impressed! Food was excellent and margaritas were even better!
Atmosphere: 5
Food: 5
Service: 5
Food was amazing, but the menu was small and the choices were pricey. Some plates ranging 20 to 25 each, others almost 30.
Staff was very nice. I was making a quick choice for food, so my fault for not checking pricing ahead of the meal.
Atmosphere: 4
Food: 5
Service: 5
Fresh food, it just needs to be seasoned better
Atmosphere: 5
Food: 2
Service: 5
My first experience. My new favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Combo, Salsa, Chips
My husband's Peruvian pork chops were sizzling, flavorful and great. My girlfriend's fajitas were sizzling hot and fine. My son's combination dinner was hot and he said great. My fried chicken chimichanga was grilled, tortilla damp, cheese sauce was coagulated, and all of my food was barely tepid. The waitress did offer to have it corrected, but I wasn't waiting another 20+ minutes for food while the rest of my table ate. I ordered fried ice cream for dessert and the coating didn't seem to be cooked, it was frozen solid. We've been there before so I was surprised that my food was so subpar.
Atmosphere: 4
Food: 3
Service: 3
Good was delicious and the service was excellent.
Recommended dishes: Fajita Combo, Quesadilla
Great food
Atmosphere: 5
Food: 5
Service: 5
Fresh, delicious and generous portions of authentic Peruvian and Latino food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips
Lovely little place. Good food, friendly service. Will return.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fajita Combo
Restaurantji Recommends
Really enjoyed our lunch. Food was prepared nicely and delicious. Server was pleasant and efficient. Like going to restaurants that decor and music match with the culture.
Atmosphere: 4
Food: 4
Service: 4
Dissapointing. Used to be an exceptional place 10+ yrs ago. Sadly, won't be returning.
Atmosphere: 3
Food: 2
Service: 1
The staff here is always amazing and the same for the food. Whenever I'm in York, I have a craving for their fresh salsa and chips!
Atmosphere: 5
Food: 5
Service: 5
MID. Totally middle of the road. Edible, but not enjoyable. Our waitress MADE us wait forever, she INSISTED on waiting for 1 person from our party to come off of a phone call outside before she would give us the "it's your 1st time here and this is how we do it" speech (we insisted that 7 of us not wait for 1 and we would clue him in upon his arrival). We sat in an almost empty restaurant at 3pm waiting for her to take drink orders, but then waited another 30 minutes for those drinks (2 were forgotten). Another 20 minutes before she returned to take the orders. When we asked for the offering of chips and salsa (which is the FIRST line on the top of their menu) we were told that once all of the orders were placed we would be allowed our chips.
Our waitress who was not busy with other tables seemed EXTREMELY overwhelmed with work and underwhelmed with our presence. We waited AGAIN for almost an hour for our disappointing food to arrive.
When the bill was dropped she mentioned briefly that there were staff call outs and they were short staffed... But this seemed more like a "tip grab apology" than a sincere explanation. 10/10 would not recommend.
Atmosphere: 4
Food: 2
Service: 1
Not a single person here cares about a customer. This place needed to close a decade ago.
Atmosphere: 2
Food: 3
Service: 2
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