McDonald's

Name: McDonald's
Address: 60 Arsenal Rd, York, Pennsylvania, 17405, US
Telephone: (717) 699-4600
Price range: $
Rating: 2.9

$ • Fast Food, Burgers, Coffee Shops

Hours:
60 Arsenal Rd, York
(717) 699-4600

Menu Order Online

About McDonald's

McDonald's has received mixed reviews from customers. Some customers reported issues with the app, but the manager was understanding and apologized, offering solutions and asking if they wanted anything extra for the inconvenience. During visits, service was generally quick, with wait times around 5 minutes. However, there have been changes that affect the overall experience, such as the removal of the soda dispenser for refills and condiments like ketchup, straws, and napkins, which some customers found disappointing. Additionally, prices seem to fluctuate each time, and there have been complaints about incorrect or missing items, such as wrong food orders, no condiments, or missing parts of the order. The food quality is considered decent, with warm and fresh food, but some items like chicken nuggets were not fresh, and burgers sometimes tasted more like the bun. Customers also noted that extra sauces paid for were not always received. The restaurant is fairly clean, with only minor crumbs and a clean men's bathroom. Staff is average; sometimes employees stare when customers stand at the counter but do not approach immediately, especially when it is not busy. Overall, the service is quick and the environment is clean, but issues with food quality, prices, and the removal of self-serve condiments have impacted the experience.