The Cheese for the onion soup doesn’t melt, microwaved 5 mins that unnatural!
LM Marsh
DO NOT expect this restaurant to honor special requests for GLUTEN sensitivities. I ordered 2 Asian chicken salads--one regular, one gluten-free. That meant omit the wontons and baguette--it was simple. When ordering, because of GF request, the manager Michelle had to step in. We talked, I thought she was clear and order was taken. I could hear them talking in food prep area to expedite a gluten-free item. I get the salads and leave. When we open the salads, one has a special sticker on it, but BOTH are covered with crispy wontons. I cannot eat any salad. I call and speak with Michelle, who seemed confused about why wonton crackers were a problem. She says she will try to refund the payment but will send me coupons. As if I'm ever going back to this Panera. #1 Panera, educate your managers as to what gluten-free is. #2 Please assume I will never return once you've dosed me with gluten, so coupons don't matter. #3 If you say you're returning the payment, do so. It's been four days and charge is still on my credit card. For GF people, salad is usually safe. Not at this low service joint.
Stephanie Davidson
Amazing experience. The cashier in drive thru offered me a pup cup for my puppy and explained that it was going to be a wait. She was friendly. The food was five star quality. Love this location and their people. Keep up the great work!
Hector Heredia roman
Fast and friendly
Chris Young
There at better ones to go to east york is better than queen street and if your in huntvalley MD that's the best besides the bathrooms
Carl Espenshade
Not sure what is going on with Panera but they are falling apart. We have been to two different locations at 530 pm and they are out of food and what food they have is terrible to the taste. I will hope someone reads this and they can adjust their business model.
Atmosphere: 2
Food: 2
Service: 2
Kelly Landis
This location was in bad shape when we arrived. None of the tables had been wiped off and we had to ask the staff for something to wipe ours off with. All the trash cans were full. The bathroom didn't have toilet paper in the handicap stall in the ladies room despite us letting the staff know it was empty. That trashcan was also overflowing and the whole restroom was messy and had stuff all over the floor. We were there for a few hours having a meeting and catching up and no one came into the dining room to wipe off any of the tables while we were there. The food was what I expect from a Panera. Everything was fresh and nicely prepared. If they could get the dining area and bathroom cleaned up it could be a nice place.
Parking: There is only one entrance to the parking lot and it's a bit weird to find if you're not coming in from Queen Street.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Toasted Garden Caprese
julio gonzalez (jumboboy)
Chicken noodle soup was amazing
Atmosphere: 5
Food: 5
Service: 5
Jack Beck
Might want to stock bagels more on Sundays. Was told there was 3 Asiago left when I ordered 6, then it went down to 1 when I got the order. Substituted bagels with allergens I cannot eat. I expect to order what I ordered, and to have products as simple as bagels in stock.
Food: 1
Service: 1
Tara Taylor
Forgot my cream cheese and refused to refund money. Had to go back
Fantastic food! Really nice quick employees. DEFINITELY COME HERE!!!!
Atmosphere: 5
Food: 5
Service: 5
chloe orner
Never have a good experience here. They always have frowns on their faces. They are rude to door dash drivers. And they stopped putting them on the shelf so i have to wait in line while the food sits there and gets cold. Get it to together please.
Atmosphere: 1
Service: 1
Mike Palmieri
Good sandwich !
Atmosphere: 5
Food: 5
Service: 5
Carmen Castro
Delicious salads
Atmosphere: 5
Food: 5
Service: 4
Dale Wells
We ordered 2 breakfast sandwiches and coffee. $20. We waited 25 minutes for them to be made. Pitifully small serving. And, one of my pet peeves - asking for a tip when you pay, before service if provided. Nope. I had to pour my own coffee, go to the window and get my sandwich.
The Cheese for the onion soup doesn’t melt, microwaved 5 mins that unnatural!
DO NOT expect this restaurant to honor special requests for GLUTEN sensitivities. I ordered 2 Asian chicken salads--one regular, one gluten-free. That meant omit the wontons and baguette--it was simple. When ordering, because of GF request, the manager Michelle had to step in. We talked, I thought she was clear and order was taken. I could hear them talking in food prep area to expedite a gluten-free item. I get the salads and leave. When we open the salads, one has a special sticker on it, but BOTH are covered with crispy wontons. I cannot eat any salad. I call and speak with Michelle, who seemed confused about why wonton crackers were a problem. She says she will try to refund the payment but will send me coupons. As if I'm ever going back to this Panera. #1 Panera, educate your managers as to what gluten-free is. #2 Please assume I will never return once you've dosed me with gluten, so coupons don't matter. #3 If you say you're returning the payment, do so. It's been four days and charge is still on my credit card. For GF people, salad is usually safe. Not at this low service joint.
Amazing experience. The cashier in drive thru offered me a pup cup for my puppy and explained that it was going to be a wait. She was friendly. The food was five star quality. Love this location and their people. Keep up the great work!
Fast and friendly
There at better ones to go to east york is better than queen street and if your in huntvalley MD that's the best besides the bathrooms
Not sure what is going on with Panera but they are falling apart.
We have been to two different locations at 530 pm and they are out of food and what food they have is terrible to the taste.
I will hope someone reads this and they can adjust their business model.
Atmosphere: 2
Food: 2
Service: 2
This location was in bad shape when we arrived. None of the tables had been wiped off and we had to ask the staff for something to wipe ours off with. All the trash cans were full. The bathroom didn't have toilet paper in the handicap stall in the ladies room despite us letting the staff know it was empty. That trashcan was also overflowing and the whole restroom was messy and had stuff all over the floor. We were there for a few hours having a meeting and catching up and no one came into the dining room to wipe off any of the tables while we were there. The food was what I expect from a Panera. Everything was fresh and nicely prepared. If they could get the dining area and bathroom cleaned up it could be a nice place.
Parking: There is only one entrance to the parking lot and it's a bit weird to find if you're not coming in from Queen Street.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Toasted Garden Caprese
Chicken noodle soup was amazing
Atmosphere: 5
Food: 5
Service: 5
Might want to stock bagels more on Sundays. Was told there was 3 Asiago left when I ordered 6, then it went down to 1 when I got the order. Substituted bagels with allergens I cannot eat. I expect to order what I ordered, and to have products as simple as bagels in stock.
Food: 1
Service: 1
Forgot my cream cheese and refused to refund money. Had to go back
Restaurantji Recommends
Fantastic food! Really nice quick employees. DEFINITELY COME HERE!!!!
Atmosphere: 5
Food: 5
Service: 5
Never have a good experience here. They always have frowns on their faces. They are rude to door dash drivers. And they stopped putting them on the shelf so i have to wait in line while the food sits there and gets cold. Get it to together please.
Atmosphere: 1
Service: 1
Good sandwich !
Atmosphere: 5
Food: 5
Service: 5
Delicious salads
Atmosphere: 5
Food: 5
Service: 4
We ordered 2 breakfast sandwiches and coffee. $20. We waited 25 minutes for them to be made. Pitifully small serving. And, one of my pet peeves - asking for a tip when you pay, before service if provided. Nope. I had to pour my own coffee, go to the window and get my sandwich.
Atmosphere: 2
Food: 2
Service: 2
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