Owner is clearly too lazy or incompetent to hire a real delivery driver. Door Dash is not a substitute when ordering directly with the store. They continually destroy orders. This is not a complex issue to correct.
Atmosphere: 1
Food: 1
Service: 1
jared stuhltrager
They make Papa John's pizza about as good as anyone can make it.
Atmosphere: 4
Food: 4
Service: 5
Katrina Price
The manager Danny has a heart of gold. I really messed up an order meant as a prize for my lil girl. I'm seriously no time and with all the hospitality in the world he got it all sorted out. Papa John's give this man a raise! Place is clean and well run
Atmosphere: 5
Food: 5
Service: 5
Sacul Drawde
Don't order delivery from this location anymore, its now all doordashers and every time they screw something up, the last driver had my order upright in a bag! Pizza needs to stay flat!
geremiah styles
I’ve been on the phone for 20 MINS trying to cancel my order which hasn’t been confirmed for pickup for 2 HOURS! Nobody is answering the phone! (9pm)
Atmosphere: 1
Food: 1
Service: 1
nicole walborn
Got a pizza there and it was not even cooked. i was not able to eat it without cooking it myself. very disappointed considering i was the only person there
Atmosphere: 1
Food: 1
Service: 1
Anonymous
I called in, waited for about 15 minutes just for someone to answer and say, “hello” I started to respond and they hung up. Very sloppy. When I called back a second time the next gentleman was on point.
Katherine Smith
Delicious! Just like I expect Papa John's to be.
Food: 5
Alegra Valentin
Placed order for delivery and did not receive some of the items I ordered.
Food: 2
Service: 2
Lisa Moldovan
Placed an online order of 2 pizza's, bacon cheese breadsticks, and a dessert from the Papa John'son Queen St. @ 7:23pm. Approximately to be delivered in 41 mins. Delivery arrived at 8:08pm. In which I realized right away, the bacon cheese breadsticks did not have any bacon on them. I called the Papa John's on Queen St. The male worker asked if I wanted a refund. I told him no, that I would like the correct breakdsticks that I had ordered delivered. He said ok, they would be here in 20 minutes. 8:47pm they correct order was still not here. I called back to ask where the breadstick order was. A young male worker said he was the "manager". He said that he was sorry, that the order was on it's way. He said that they only had 1 driver and that they were using Doordash. I recieved a phone call at 9:05pm from a male with a girl in that back ground, they both laughed and hung up. I tried calling back, there was no answer. At 9:11pm, I called the store again. I asked them if they even made them, bc they still haven't been delivered. The male that answered said that we wanted a discount. No we did not and that I told him that at this point, whenever they are delivered, they are going to be cold. I told him to make the correct ones again and have them redelivered fresh and hot! At 9:19pm, the breadsticks were delivered. The delivery person put them on our sidewalk out in the cold and left in a white jeep. Did not knock on the door or call to let us know. Of course the breadsticks were cold. 11:00pm, still no breadsticks and they are closed. They lost this customer! Never again!!!
Tired of being burnt because you choose to have doordash deliver your pizzas 3rd time i never recieved my food and to be told that theres nothing u can do about it is crazy to me
Megan Beck
The female manager in the morning was so kind. Haven't been to a papa John's in forever and she showed some deals. It was a great experience. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Amber Groves
Pizza was dry
Food: 1
Dale Brose
Probably the nastiest pizza we've had in York. Cardboard like crust, tasteless tomato sauce, non whole milk mozzarella, and sparce wafer thin pepperoni.
Food: 1
Christina Carr
I recently picked up pizza at the S Queen st location in York Pa , James Washington was so helpful and courteous to my mother an I. Thank you for making our day!
Owner is clearly too lazy or incompetent to hire a real delivery driver. Door Dash is not a substitute when ordering directly with the store. They continually destroy orders. This is not a complex issue to correct.
Atmosphere: 1
Food: 1
Service: 1
They make Papa John's pizza about as good as anyone can make it.
Atmosphere: 4
Food: 4
Service: 5
The manager Danny has a heart of gold. I really messed up an order meant as a prize for my lil girl. I'm seriously no time and with all the hospitality in the world he got it all sorted out. Papa John's give this man a raise!
Place is clean and well run
Atmosphere: 5
Food: 5
Service: 5
Don't order delivery from this location anymore, its now all doordashers and every time they screw something up, the last driver had my order upright in a bag! Pizza needs to stay flat!
I’ve been on the phone for 20 MINS trying to cancel my order which hasn’t been confirmed for pickup for 2 HOURS! Nobody is answering the phone! (9pm)
Atmosphere: 1
Food: 1
Service: 1
Got a pizza there and it was not even cooked. i was not able to eat it without cooking it myself. very disappointed considering i was the only person there
Atmosphere: 1
Food: 1
Service: 1
I called in, waited for about 15 minutes just for someone to answer and say, “hello” I started to respond and they hung up. Very sloppy. When I called back a second time the next gentleman was on point.
Delicious! Just like I expect Papa John's to be.
Food: 5
Placed order for delivery and did not receive some of the items I ordered.
Food: 2
Service: 2
Placed an online order of 2 pizza's, bacon cheese breadsticks, and a dessert from the Papa John'son Queen St. @ 7:23pm.
Approximately to be delivered in 41 mins.
Delivery arrived at 8:08pm. In which I realized right away, the bacon cheese breadsticks did not have any bacon on them. I called the Papa John's on Queen St. The male worker asked if I wanted a refund. I told him no, that I would like the correct breakdsticks that I had ordered delivered. He said ok, they would be here in 20 minutes.
8:47pm they correct order was still not here. I called back to ask where the breadstick order was. A young male worker said he was the "manager". He said that he was sorry, that the order was on it's way. He said that they only had 1 driver and that they were using Doordash.
I recieved a phone call at 9:05pm from a male with a girl in that back ground, they both laughed and hung up. I tried calling back, there was no answer. At 9:11pm, I called the store again. I asked them if they even made them, bc they still haven't been delivered. The male that answered said that we wanted a discount. No we did not and that I told him that at this point, whenever they are delivered, they are going to be cold. I told him to make the correct ones again and have them redelivered fresh and hot! At 9:19pm, the breadsticks were delivered. The delivery person put them on our sidewalk out in the cold and left in a white jeep. Did not knock on the door or call to let us know. Of course the breadsticks were cold. 11:00pm, still no breadsticks and they are closed. They lost this customer! Never again!!!
Restaurantji Recommends
Tired of being burnt because you choose to have doordash deliver your pizzas 3rd time i never recieved my food and to be told that theres nothing u can do about it is crazy to me
The female manager in the morning was so kind. Haven't been to a papa John's in forever and she showed some deals. It was a great experience. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Pizza was dry
Food: 1
Probably the nastiest pizza we've had in York. Cardboard like crust, tasteless tomato sauce, non whole milk mozzarella, and sparce wafer thin pepperoni.
Food: 1
I recently picked up pizza at the S Queen st location in York Pa , James Washington was so helpful and courteous to my mother an I. Thank you for making our day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Style Pizza, Papadias
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