Please fix your AC your poor employees are drenched in sweat they were all soaking wet. Its unbearably hot in there and all they have is box fans pushing the hot air around. They all had smiles on their face made a great pizza and were very pleasant but the heat they ate working in is just wrong. Please fix this ASAP your staff deserves better.
Atmosphere: 5
Food: 5
Service: 5
Shannon Curtis
Ordered pizza and here it is almost 2 hours later… still no pizza. I would check the tracker and every time, it had a later and later time for delivery. And I just checked the delivery time again and it said ordered cancelled!!! And they’re now closed! No emails, no calls, nothing! Now my family and I have nothing for dinner tonight and it’s almost midnight.
Atmosphere: 1
Food: 1
Service: 1
Joshua Martin
Stopped in to order pizza , they're were quite a few customers waiting when the customer service person finally asked. When we said we wanted to order he rolled his eyes. Needless to say we left frustrated and went up the road to another papa johns.thankfully this experience was night and day different..
Atmosphere: 1
Service: 1
Joyce Morgan
Manager doesn't answer the phone . Ordered a pizza for lunch ahead to be delivered to our business. Even states on sale!!! And the workers had it delivered to red lion home. Tried to clear it up and no one was helpful. Wanted to pay it off. I will get my money back! Not done yet!!!
Divanil Gomes
Localization is the best.
Atmosphere: 5
Food: 5
Service: 5
Kelly Jarrett
Horrible!! Called the store and asked to speak to manager, was told one wasn't there. Impossible, if a restaurant is operating a manager needs to be on the premises. Told "I'm absolutely right " but manager was "out back " and not available. Unbelievable
K Val
If you ask for extra sauce they’ll proceed to give you the driest pizza you’ve ever had
Food: 1
Kat Valerio
If you ask for extra sauce they’ll proceed to give you the driest pizza you’ve ever had
Food: 1
Lynn Spoor
Ordered a pizza and breadsticks. They tried to pass off a bunch of breadsticks that aren’t even the 1/4 size of a full breadstick as one. Ridiculous. Only thing more ridiculous is the Manager “Reggie” that contacted me to “Make it Right”. Took me a few days to respond as I was outside the US on business. Have now responded 2 times and he just ignores me. GREAT JOB!! I would avoid the East York, PA Papa John’s AT ALL COSTS!!! Don’t have to trust me, Just look at their Google reviews. Off to corporate now. They WILL fix it like you should have already done Reggie. Ridiculously poor service at this location.
Atmosphere: 1
Food: 1
Service: 1
Kyle Jimenez
Placed an order for delivery which was then sent to doordash as a 3rd party, when my food arrived not only was it cold I was missing have of a papadia. When i called to speak i was sent to voicemail twice and when I spoke about the issue I was transferred to their manager who immediately hung up on me. Do not recommend.
Just a big box pizza shop. Nothing more, nothing less. You either like or don't like their pizza.
Atmosphere: 3
Food: 3
Service: 3
Arisha Niazi
I placed an order at 6 I still hadn’t gotten my order by 7:15, i called the store so many times but either no one would answer or they would say that they were gonna connects me to the front desk but then the front desk desk ended up not picking up for 20 minutes straight while i called them. Customer service horrible! Still havent got my pizza
Atmosphere: 1
Food: 1
Service: 1
Muhammad Niazi
I ordered a pizza and it took over one and a half hour to deliver even though the shop is only 5 mins away from my house
Atmosphere: 2
Food: 3
Service: 1
Nur MIajee
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Tisbhet Leon
Orders are never on time, Doordash wastes time coming to pick up here up to 20 minutes.
Please fix your AC your poor employees are drenched in sweat they were all soaking wet. Its unbearably hot in there and all they have is box fans pushing the hot air around. They all had smiles on their face made a great pizza and were very pleasant but the heat they ate working in is just wrong. Please fix this ASAP your staff deserves better.
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza and here it is almost 2 hours later… still no pizza. I would check the tracker and every time, it had a later and later time for delivery. And I just checked the delivery time again and it said ordered cancelled!!! And they’re now closed! No emails, no calls, nothing! Now my family and I have nothing for dinner tonight and it’s almost midnight.
Atmosphere: 1
Food: 1
Service: 1
Stopped in to order pizza , they're were quite a few customers waiting when the customer service person finally asked. When we said we wanted to order he rolled his eyes. Needless to say we left frustrated and went up the road to another papa johns.thankfully this experience was night and day different..
Atmosphere: 1
Service: 1
Manager doesn't answer the phone . Ordered a pizza for lunch ahead to be delivered to our business. Even states on sale!!! And the workers had it delivered to red lion home. Tried to clear it up and no one was helpful. Wanted to pay it off. I will get my money back! Not done yet!!!
Localization is the best.
Atmosphere: 5
Food: 5
Service: 5
Horrible!! Called the store and asked to speak to manager, was told one wasn't there. Impossible, if a restaurant is operating a manager needs to be on the premises. Told "I'm absolutely right " but manager was "out back " and not available. Unbelievable
If you ask for extra sauce they’ll proceed to give you the driest pizza you’ve ever had
Food: 1
If you ask for extra sauce they’ll proceed to give you the driest pizza you’ve ever had
Food: 1
Ordered a pizza and breadsticks. They tried to pass off a bunch of breadsticks that aren’t even the 1/4 size of a full breadstick as one. Ridiculous. Only thing more ridiculous is the Manager “Reggie” that contacted me to “Make it Right”. Took me a few days to respond as I was outside the US on business. Have now responded 2 times and he just ignores me. GREAT JOB!! I would avoid the East York, PA Papa John’s AT ALL COSTS!!! Don’t have to trust me, Just look at their Google reviews. Off to corporate now. They WILL fix it like you should have already done Reggie. Ridiculously poor service at this location.
Atmosphere: 1
Food: 1
Service: 1
Placed an order for delivery which was then sent to doordash as a 3rd party, when my food arrived not only was it cold I was missing have of a papadia. When i called to speak i was sent to voicemail twice and when I spoke about the issue I was transferred to their manager who immediately hung up on me. Do not recommend.
Food: 3
Service: 1
Restaurantji Recommends
Just a big box pizza shop. Nothing more, nothing less. You either like or don't like their pizza.
Atmosphere: 3
Food: 3
Service: 3
I placed an order at 6 I still hadn’t gotten my order by 7:15, i called the store so many times but either no one would answer or they would say that they were gonna connects me to the front desk but then the front desk desk ended up not picking up for 20 minutes straight while i called them. Customer service horrible! Still havent got my pizza
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza and it took over one and a half hour to deliver even though the shop is only 5 mins away from my house
Atmosphere: 2
Food: 3
Service: 1
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Orders are never on time, Doordash wastes time coming to pick up here up to 20 minutes.
Atmosphere: 2
Food: 2
Service: 1
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