This place deserves a million stars. Providence is my go to place whenever I need any cake. They’ve done some truly incredible pieces for me and my kids. I can’t thank them enough for always going above and beyond. They always communicate in a timely manner, and absolutely knock my vison out of the park. I will forever go to Providence for any baking need!
Atmosphere: 5
Food: 5
Service: 5
Kevin n Faith Geiger
In looking at the reviews, this place is great for special order cakes. However, I came in as a customer looking for a single sweet treat. Purchased a chocolate chip scone that was displayed on a plate with other flavors of scones. When I tasted my scone, it had a distinct citrus flavor, and I don't remember server mentioning the CC scone being mixed with other flavors. Very disappointing
I called the very beginning of the month (Feb 2024) needing a birthday cake for March (plenty of notice) and never heard back from anyone. Very difficult to find a quality bakery these days. Sad.
Atmosphere: 1
Food: 1
Service: 1
Allyson Cutler
Got a cake for my daughters bday that was already made and in the case and it was 65$ and utterly disguisting. Lady wasn't overly nice either. Acted as if she couldnt write a a 5 letter name on the cake for me without trouble. Do not reccomend at all. The cake will be thrown out, it's not even worth putting in your mouth. I DO NOT Reccomend
Ryan Ingram
Providence is an almost weekly visit Saturday mornings to claim whatever chocolate chip cookies with sea salt and caramel they have left. Those cookies are easily the best I've ever had. Everything we've ever gotten from this location has been a winner, and I enjoy the banter each weekend. I'm a customer for life and suggest everyone give them a shot, just don't buy my Saturday morning cookies...
Atmosphere: 5
Food: 5
Service: 5
Rosina Stambaugh
Will never return here. Horrible service! Owner and staff do not care about customer appreciation. I asked if they could make a cake for my son’s party to celebrate his birthday and racing contract. I sent pictures of the colors and design. They said that was fine and to call. The next day I called to make my order. Apparently the person who took the order never wrote the order correctly. Tomorrow is the party and when we picked it up, it didn’t even say happy birthday and looked like a girls cake. I explained that this was not at all what I ordered and the lady on the phone argued with me. I explained that I even sent pics in Facebook and she tells me only the owner has access to Facebook. I asked to speak to the owner and she refuses saying she’s too busy with a wedding cake. Their solution was to give me a happy birthday stick. I message in Facebook explaining my dissatisfaction. Miraculously the owner who is apparently the only one with access to Facebook and who was too busy to talk on the phone, responds very rude in Facebook saying that they can’t read my mind about what I wanted to order. I show them the exact messages staying that it was for a birthday and their staff didn’t take the order correctly. I also explained it looks like a girls fall cake with flowers and they tell me that they are not flowers. They are rosettes. Duh! It’s a boys racing theme cake! Their solution, the day before the party, is to bring it all back for a refund. Not even to offer to just remove the stupid rosettes and write happy birthday. That’s all I was asking! No customer service at all!
Tamara Perry
I ordered my wedding cake from Providence Divine Cakes two years ago. It was just as delicious as it was beautiful. When I needed a cake for a celebration of a family member's wedding last weekend, Providence, once again, came through with a delightful delicious cake. Can't thank them enough for providing an exquisite cake, on very short notice. Everyone loved it. ♥
Abigayle Koller
Cake was average. I've been to a lot of bakeries and this did not rank in my top 5. Customer service was poor. The person working in the store acted put out to explain what her items were. I will not be returning.
Kathy VanSant
The service was wonderful, the selection was amazing, and the cake was out of this world delicious!!!
Jenica Ankney
I had the strawberry torte and it was amazing. Hands down best cake I ever ate. I will order again from here. Pricing was reasonable too.
I have traveled the world many times over, usually touring metropolises where good food is available. Furthermore, my immediate and extended family and I are foodies! So to say that Providence has some of the best desserts is saying a lot. A clear sign of delicious, high-quality, homemade dessert is when it’s moist and not overly sweet. This is true for every decadent Providence desserts that I have indulged in. Since they specialize in bite-size portions, I get to enjoy a vast array of treats without buying whole portions. I’ve tasted at least twenty different desserts, but I do not know the names of most of them. Of the ones that I can name are scrumptious: cheesecake, scone, pineapple cake, cannoli, and almond cookies. (Hi Prov! This is Cam.)
Str8 Banker
I’ll never go to another bakery, I’ve gone here for years and they are AMAZING. The girl that works there, not the owner, has a pretty stank attitude, so don’t expect a smile or to exchange any pleasantries with her but the cupcakes, cakes and cannoli ? are totally worth it!!!!!
Northeast Regional Commander Emergency Towing
Had a great experience here. New to the area and needed to last minute get my wife a cake. Found this place on google and headed over from our business.Customer service was friendly and Evi paid attention to every detail of what I was asking for. I ended up leaving with not only a cake but cup cakes and cake pops too!GREAT Overall experience and not sure where all the negative reviews about there customer service came from. We are a business ourselves and as a Owner Operator the treatment was A1!Definitely earned our business and will keep coming here pending the service remains the same and the product.Might I add the cakes at this location are very well designed and exotic. The price for the cakes is amazingly affordable. My opinion is check them out for yourself. They seem to be a very good business
K Shafer
We had the most beautiful cake and cupcakes for our baby shower, and they tasted great too. Would highly recommend!
Denise Gonzalez
Terrible customer service. Called to ask information on taste testing, employeecuts me off mid sentence and says we don’t offer cake tasting you can come in and purchase cupcakes. Not the best first impression
This place deserves a million stars. Providence is my go to place whenever I need any cake. They’ve done some truly incredible pieces for me and my kids. I can’t thank them enough for always going above and beyond. They always communicate in a timely manner, and absolutely knock my vison out of the park. I will forever go to Providence for any baking need!
Atmosphere: 5
Food: 5
Service: 5
In looking at the reviews, this place is great for special order cakes. However, I came in as a customer looking for a single sweet treat. Purchased a chocolate chip scone that was displayed on a plate with other flavors of scones. When I tasted my scone, it had a distinct citrus flavor, and I don't remember server mentioning the CC scone being mixed with other flavors. Very disappointing
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Custom Cake, Birthday Cake, Wedding Cake
I called the very beginning of the month (Feb 2024) needing a birthday cake for March (plenty of notice) and never heard back from anyone. Very difficult to find a quality bakery these days. Sad.
Atmosphere: 1
Food: 1
Service: 1
Got a cake for my daughters bday that was already made and in the case and it was 65$ and utterly disguisting. Lady wasn't overly nice either. Acted as if she couldnt write a a 5 letter name on the cake for me without trouble. Do not reccomend at all. The cake will be thrown out, it's not even worth putting in your mouth. I DO NOT Reccomend
Providence is an almost weekly visit Saturday mornings to claim whatever chocolate chip cookies with sea salt and caramel they have left. Those cookies are easily the best I've ever had. Everything we've ever gotten from this location has been a winner, and I enjoy the banter each weekend. I'm a customer for life and suggest everyone give them a shot, just don't buy my Saturday morning cookies...
Atmosphere: 5
Food: 5
Service: 5
Will never return here. Horrible service! Owner and staff do not care about customer appreciation. I asked if they could make a cake for my son’s party to celebrate his birthday and racing contract. I sent pictures of the colors and design. They said that was fine and to call. The next day I called to make my order. Apparently the person who took the order never wrote the order correctly. Tomorrow is the party and when we picked it up, it didn’t even say happy birthday and looked like a girls cake. I explained that this was not at all what I ordered and the lady on the phone argued with me. I explained that I even sent pics in Facebook and she tells me only the owner has access to Facebook. I asked to speak to the owner and she refuses saying she’s too busy with a wedding cake. Their solution was to give me a happy birthday stick. I message in Facebook explaining my dissatisfaction. Miraculously the owner who is apparently the only one with access to Facebook and who was too busy to talk on the phone, responds very rude in Facebook saying that they can’t read my mind about what I wanted to order. I show them the exact messages staying that it was for a birthday and their staff didn’t take the order correctly. I also explained it looks like a girls fall cake with flowers and they tell me that they are not flowers. They are rosettes. Duh! It’s a boys racing theme cake! Their solution, the day before the party, is to bring it all back for a refund. Not even to offer to just remove the stupid rosettes and write happy birthday. That’s all I was asking! No customer service at all!
I ordered my wedding cake from Providence Divine Cakes two years ago. It was just as delicious as it was beautiful. When I needed a cake for a celebration of a family member's wedding last weekend, Providence, once again, came through with a delightful delicious cake. Can't thank them enough for providing an exquisite cake, on very short notice. Everyone loved it. ♥
Cake was average. I've been to a lot of bakeries and this did not rank in my top 5. Customer service was poor. The person working in the store acted put out to explain what her items were. I will not be returning.
The service was wonderful, the selection was amazing, and the cake was out of this world delicious!!!
I had the strawberry torte and it was amazing. Hands down best cake I ever ate. I will order again from here. Pricing was reasonable too.
Restaurantji Recommends
I have traveled the world many times over, usually touring metropolises where good food is available. Furthermore, my immediate and extended family and I are foodies! So to say that Providence has some of the best desserts is saying a lot. A clear sign of delicious, high-quality, homemade dessert is when it’s moist and not overly sweet. This is true for every decadent Providence desserts that I have indulged in. Since they specialize in bite-size portions, I get to enjoy a vast array of treats without buying whole portions. I’ve tasted at least twenty different desserts, but I do not know the names of most of them. Of the ones that I can name are scrumptious: cheesecake, scone, pineapple cake, cannoli, and almond cookies. (Hi Prov! This is Cam.)
I’ll never go to another bakery, I’ve gone here for years and they are AMAZING. The girl that works there, not the owner, has a pretty stank attitude, so don’t expect a smile or to exchange any pleasantries with her but the cupcakes, cakes and cannoli ? are totally worth it!!!!!
Had a great experience here. New to the area and needed to last minute get my wife a cake. Found this place on google and headed over from our business.Customer service was friendly and Evi paid attention to every detail of what I was asking for. I ended up leaving with not only a cake but cup cakes and cake pops too!GREAT Overall experience and not sure where all the negative reviews about there customer service came from. We are a business ourselves and as a Owner Operator the treatment was A1!Definitely earned our business and will keep coming here pending the service remains the same and the product.Might I add the cakes at this location are very well designed and exotic. The price for the cakes is amazingly affordable. My opinion is check them out for yourself. They seem to be a very good business
We had the most beautiful cake and cupcakes for our baby shower, and they tasted great too. Would highly recommend!
Terrible customer service. Called to ask information on taste testing, employeecuts me off mid sentence and says we don’t offer cake tasting you can come in and purchase cupcakes. Not the best first impression