Starbucks
303 Arsenal Rd, York
(717) 848-6120
Recent Reviews
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I ordered online at this location and the app quoted me 3-6 minutes. We arrived at the designated time and were told that the new standard of ordering through mobile is 10-15 minutes. The app says otherwise and told us 3-6 minutes and there has been no communication of that anywhere on the internet. The best part was they made us pull out of the drive through to wait and they had 0 people in the drive through at this time, nobody behind us and nobody in front. So we go inside to pick it up because the app still did not say the order was ready (like the barista told us it would be) and the guy tells us oh yeah it was made as soon as you pulled away. I have never heard this before at any other Starbucks in our areas, this location is constantly passive aggressive when it comes to mobile orders. Feels like this location cares more about their wait times than their customers.
Atmosphere: 1
Food: 1
Service: 1
It was a typical morning at Starbucks. The air was filled with the comforting hum of the espresso machine, the soft clinking of ceramic cups, and the warm buzz of quiet chatter. I walked up to the counter, ordered my usual— a caramel macchiato— and waited for my drink. The barista, a young woman with a bright smile, called out a name: "Sarah?"
A few moments passed. No one responded. She called it again, louder this time, almost nervously, "Sarah! Your order is ready!"
The usual morning routine continued. But then, something felt off. I glanced around, noticing that the space, normally filled with customers sipping coffee or typing away at their laptops, was suddenly eerily quiet. A few more seconds passed, and the barista's voice cracked slightly as she called out again: "Sarah!"
No one answered. Now, her voice was shaky, desperate almost. "Sarah!" she repeated louder, as if trying to make the name cut through some unseen barrier.
I began to feel an unsettling chill. A sense of dread lingered in the air. The barista's face twisted in confusion, and she hurriedly grabbed the cup, turning to sprint outside. I followed her, curiosity tugging at my heels.
As she pushed open the door, the world outside appeared different—empty. The parking lot, normally packed with cars, was now a vast expanse of empty asphalt. No cars, no people. Not a single soul in sight. The morning sun still shone brightly, but it only cast a cold, sterile light across the scene.
The barista stood frozen for a moment, her breath coming in short gasps. Then, with a sense of urgency, she turned on her heel and ran back toward the store. I followed, but as I reached the door, I froze.
The Starbucks had disappeared. Where the storefront had once been, there was only a stretch of barren, unmarked land. The walls, the counter, the espresso machines—all gone. The building was just... no longer there.
I stood there, speechless. The barista, now staring at the empty space, whispered to herself, “Where did it go?”
The service is terrible,they don’t seem to care if you’re waiting.
Atmosphere: 1
Food: 1
Service: 1
Great great great customer service and an honest to goodness cuppa gold star joe
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Starbucks Via Instant Pike Place Roast
I keep going back for more!!
Atmosphere: 5
Food: 5
Service: 5
Waited 30 minutes for a bagel even though they were not busy.
We went to this store today and ordered two drinks. Nearly 20 minutes layer still no drinks. We decided to abandon our order and leave. We didn't have the time to do anymore waiting around. They seem to only care about the drive thru. I would suggest going to other locations. You'll get better service.
First time here, had to wait 5 minutes to find out there was no dark roast after 10 am. Second time in at 8:00 no dark roast again. Had to wait 5 minutes while they brewed a new pot. Wish I could go to a coffee shop to get a cup of coffee. By the way when we finally got the cup of coffee, it was cold and that was freshly brewed. Never again!!
Very friendly employees at this location. They paid attention to my drink order which is important since I have a dairy allergy.
Atmosphere: 4
Food: 4
Service: 4
4am staff was great today (Halloween)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They were so super kind when I visited! As soon as I came in they greeted me and they seemed genuinely kind. I hope all of the girls working the morning shift have a lovely day— they certainly brightened mine ?
Atmosphere: 5
Food: 5
Service: 5
It is a quiet place and excellent service
Atmosphere: 5
Food: 5
Service: 5
It’s like any other
Atmosphere: 4
Food: 4
Service: 4
Make my drink great. Caramel ribbon crunch are the best ever
Atmosphere: 5
Service: 5
Good service, friendly staff
Food: 5
Service: 5
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