After receiving pork chops that were still raw in the middle I asked for them to be recooked and when they came back 15min later (after the rest of my family had already finished their meals) they were extremely burnt management didn’t care to even look simply handed me the to you box with them in and walked away. The York Texas Roadhouse has been steadily going downhill between the undercooked or overcooked food constantly having to ask multiple times for the items you’ve already ordered and management that doesn’t seem to care. We won’t be back at the York location we will travel farther to get the better service at another location.
Shantay Scantling
Texas Roadhouse 2 us 0... Food was great tonight but because we paid cash they called and accused us of leaving without paying on the kiosk smh we literally asked for the slip to pay and handed the cash to her and told her to keep the change. They were to check with the waitress never called back they should have called and apologized this was supposed to be a 2nd chance to get it right after mothers day was ruined by over cooked steak cold shrimp and broccoli.
Quandale Dingle
GOLY GEE!! I really felt at home here. My ‘ma (rip) grew up in Texas and every time I come, I feel closer to her and the rest of my family. Also I do have to say say Texas Hold Em by Beyoncé inspired me to come. 🤣 As for the food, I was happy with how scrumptious and fast it was. My little John Dear got a steak and it was a tittle dry. After he pitched a hissy fit, the staff made up for it by letting him pet the jackalope on the wall (and feeding it some lettuce from my salad 😂). For me, I got the roadkill. I was a little sad when I found out it was just steak, and not a fresh squirrel from the road. All in yeehaw, it was very finger lickin good! Goly how could I forget!!! The rolls. They were so plumb good. Bless our poor waiters heart. She had to keep running to the kitchen to get more. Now that I’m as full as a tick, I’m darn tootin glad to say I’ll be back. 5 Big Yeehaws for Texas Rodehouse 🤠
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Steak and Shrimp, House Salad with Blue Cheese Dressing, Salad
Victoria Eyler
The only problem I can across was when we call ahead for a party of 15 they want to give attitude and then sit us in separate sections of the restaurant
Atmosphere: 5
Food: 5
Service: 5
David Propst
A MUST to dine at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp, Baked Potato
Claudia Collazo
I love the food
Atmosphere: 5
Food: 5
Service: 5
Dennis Murray
The salads are so fresh and steaks very good and reasonable prices. The food is one of the Best anywhere. Friendly service
Dietary restrictions: Dairy restrictions they work with you, no cheese etc
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Potato, Cactus Blossom
Kelby Baldt
I've been to over 40 different TR locations and this was hands down my worst experience thus far. I ordered a bone in ribeye and was served a hacked off end piece with zero fat or marbling that was more 3 inch thick bone than meat and was severely undercooked. The manager clearly had no knowledge of steaks and instead of correcting the problem she gave me a nasty attitude had the kitchen char and re-served me the same sad looking steak. I had no choice but to refuse it altogether. Everyone else at our table got what they ordered. The waitress did an excellent job and we tipped her well even though I left hungry on my Birthday.
Parking: Shares small conjested parking lot with hotel
Atmosphere: 3
Food: 1
Service: 3
Kevin Howell
Got sat at the kitchen entrance but had a good night
Food was not very good for the price i already anticipated small portions. But the taste is always amazing so its worth it. Well NOT THIS TIME!! Fries were stale without flavor. 20$ for 8oz salmon that was the size of barely my pinky with absolutely no flavor. It was bland as can be. The bread was cracked and flakey. And i literally grew up on this bread. My dad used to bring it home so we could freeze it and heat it up. Whoever is cooking does not know how to add seasoning. My food had no flavor whatsoever. The tiniest lemon thats made for a drink in my plate for my salmon. My mashed potatoes with gravy super small and no flavor whatsoever. I would not recommend this place. Super disappointed i have been coming here for 23 years. Birthdays and celebrations and even vacation. I dont think ill be coming back for the clear lack of quality and quantity. If i wanted morsels with no flavor id starve. Such a shame. Whoever runs this place is running it into the ground based on prior reviews. Also the salads are like half the size they used to be so dont order that. Honestly go to another place and make the food its really not worth it.
Atmosphere: 2
Food: 1
Service: 3
Rajesh Patil
Absolutely amazing place to eat..the place was so crowded that I thought I would not get a place..but the staff was very welcoming and accommodating. I got a place quickly...the food was flavourful and of top quality. I highly recommend thus place... They give discount if you stay at Hampton next to it..
Vegetarian options: Limited.
Kid-friendliness: Yes.
Wheelchair accessibility: Available.
Atmosphere: 5
Food: 5
Service: 5
James Frees
Above And Beyond -
Atmosphere: 5
Food: 5
Service: 5
Barbara Erb
We went in on Sunday for a meal with our son. I ordered a steak salad, my family gave their order. About 15 minutes later, our server came back and said they were out of that, choose something else. Quick look at the venue, decide in sides, submit order. When meal came out, family's steaks correct, my requested rare came well done. Now my family is eating while I wait. When manager brought out next steak, no apology was offered. I was told to cut into it, and was it satisfactory. I said yes, and she left. No discount was given for 3 tries to get it right. I explained this to our waitress who said it wasn't up to her, but apologized. We enjoy getting steak here, but at those prices, we may not go again. Really very disappointing.
Atmosphere: 5
Food: 3
Service: 4
Paul Hake
Food seems good till friend of mine was sick before he even left and was very sick before he got home from eating pork. He is severely allergic to pork and the manager, server, and cook both lied and said there was no pork and he’d be safe to eat the food. This was just a faked rush answer just because they were rushing around with an over packed restaurant that took 2 hours just to get the dinner after sitting down. They should be aware this could of let do a death of my friend for this kinda of behavior. Very disturbing.
Update: a year later and no response at all from this establishment.
After receiving pork chops that were still raw in the middle I asked for them to be recooked and when they came back 15min later (after the rest of my family had already finished their meals) they were extremely burnt management didn’t care to even look simply handed me the to you box with them in and walked away. The York Texas Roadhouse has been steadily going downhill between the undercooked or overcooked food constantly having to ask multiple times for the items you’ve already ordered and management that doesn’t seem to care. We won’t be back at the York location we will travel farther to get the better service at another location.
Texas Roadhouse 2 us 0... Food was great tonight but because we paid cash they called and accused us of leaving without paying on the kiosk smh we literally asked for the slip to pay and handed the cash to her and told her to keep the change. They were to check with the waitress never called back they should have called and apologized this was supposed to be a 2nd chance to get it right after mothers day was ruined by over cooked steak cold shrimp and broccoli.
GOLY GEE!! I really felt at home here. My ‘ma (rip) grew up in Texas and every time I come, I feel closer to her and the rest of my family. Also I do have to say say Texas Hold Em by Beyoncé inspired me to come. 🤣 As for the food, I was happy with how scrumptious and fast it was. My little John Dear got a steak and it was a tittle dry. After he pitched a hissy fit, the staff made up for it by letting him pet the jackalope on the wall (and feeding it some lettuce from my salad 😂). For me, I got the roadkill. I was a little sad when I found out it was just steak, and not a fresh squirrel from the road. All in yeehaw, it was very finger lickin good! Goly how could I forget!!! The rolls. They were so plumb good. Bless our poor waiters heart. She had to keep running to the kitchen to get more. Now that I’m as full as a tick, I’m darn tootin glad to say I’ll be back.
5 Big Yeehaws for Texas Rodehouse 🤠
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Steak and Shrimp, House Salad with Blue Cheese Dressing, Salad
The only problem I can across was when we call ahead for a party of 15 they want to give attitude and then sit us in separate sections of the restaurant
Atmosphere: 5
Food: 5
Service: 5
A MUST to dine at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp, Baked Potato
I love the food
Atmosphere: 5
Food: 5
Service: 5
The salads are so fresh and steaks very good and reasonable prices. The food is one of the Best anywhere. Friendly service
Dietary restrictions: Dairy restrictions they work with you, no cheese etc
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Potato, Cactus Blossom
I've been to over 40 different TR locations and this was hands down my worst experience thus far. I ordered a bone in ribeye and was served a hacked off end piece with zero fat or marbling that was more 3 inch thick bone than meat and was severely undercooked. The manager clearly had no knowledge of steaks and instead of correcting the problem she gave me a nasty attitude had the kitchen char and re-served me the same sad looking steak. I had no choice but to refuse it altogether. Everyone else at our table got what they ordered. The waitress did an excellent job and we tipped her well even though I left hungry on my Birthday.
Parking: Shares small conjested parking lot with hotel
Atmosphere: 3
Food: 1
Service: 3
Got sat at the kitchen entrance but had a good night
Atmosphere: 3
Food: 4
Service: 5
Wonderful food and service...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp, Steak Fries
Restaurantji Recommends
Food was not very good for the price i already anticipated small portions. But the taste is always amazing so its worth it. Well NOT THIS TIME!! Fries were stale without flavor. 20$ for 8oz salmon that was the size of barely my pinky with absolutely no flavor. It was bland as can be. The bread was cracked and flakey. And i literally grew up on this bread. My dad used to bring it home so we could freeze it and heat it up. Whoever is cooking does not know how to add seasoning. My food had no flavor whatsoever. The tiniest lemon thats made for a drink in my plate for my salmon. My mashed potatoes with gravy super small and no flavor whatsoever. I would not recommend this place. Super disappointed i have been coming here for 23 years. Birthdays and celebrations and even vacation. I dont think ill be coming back for the clear lack of quality and quantity. If i wanted morsels with no flavor id starve. Such a shame. Whoever runs this place is running it into the ground based on prior reviews. Also the salads are like half the size they used to be so dont order that. Honestly go to another place and make the food its really not worth it.
Atmosphere: 2
Food: 1
Service: 3
Absolutely amazing place to eat..the place was so crowded that I thought I would not get a place..but the staff was very welcoming and accommodating. I got a place quickly...the food was flavourful and of top quality.
I highly recommend thus place...
They give discount if you stay at Hampton next to it..
Vegetarian options: Limited.
Kid-friendliness: Yes.
Wheelchair accessibility: Available.
Atmosphere: 5
Food: 5
Service: 5
Above And Beyond -
Atmosphere: 5
Food: 5
Service: 5
We went in on Sunday for a meal with our son. I ordered a steak salad, my family gave their order. About 15 minutes later, our server came back and said they were out of that, choose something else. Quick look at the venue, decide in sides, submit order. When meal came out, family's steaks correct, my requested rare came well done. Now my family is eating while I wait. When manager brought out next steak, no apology was offered. I was told to cut into it, and was it satisfactory. I said yes, and she left. No discount was given for 3 tries to get it right. I explained this to our waitress who said it wasn't up to her, but apologized. We enjoy getting steak here, but at those prices, we may not go again. Really very disappointing.
Atmosphere: 5
Food: 3
Service: 4
Food seems good till friend of mine was sick before he even left and was very sick before he got home from eating pork. He is severely allergic to pork and the manager, server, and cook both lied and said there was no pork and he’d be safe to eat the food. This was just a faked rush answer just because they were rushing around with an over packed restaurant that took 2 hours just to get the dinner after sitting down. They should be aware this could of let do a death of my friend for this kinda of behavior. Very disturbing.
Update: a year later and no response at all from this establishment.
Atmosphere: 1
Food: 1
Service: 1
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