Tim Hortons
385 Grafton St, Charlottetown
(902) 892-0078
Recent Reviews
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Visited with my husband and we had such a lovely time. The place was clean and the atmosphere was very relaxing. The staff and manager were kind and the service was quick. They truly deserve a raise. We really enjoyed our coffee and snacks because everything tasted fresh. Definitely a spot we’ll be coming back to.
Atmosphere: 5
Food: 5
Service: 5
Had a wonderful experience at Tim Hortons on Grafton Street with my wife. The place was clean and cozy, the staff were friendly and the service was fast. We really enjoyed our coffee and snacks because everything was fresh and delicious. A great spot for a relaxing time together. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Great experience at this Tim Hortons! The staff were friendly and efficient, and my order was perfect. The coffee was fresh and the donuts were delicious—classic Tim’s quality. The place was clean and had a nice atmosphere, even during the busy hours. Definitely coming back when I’m in the area. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Love the team here
Atmosphere: 5
Food: 5
Service: 5
I was really happy as they were quick with my order on a regular basis, but on past few weeks when I order from drive thru they ask me to wait in parking for my chai latte which I am not sure why.
The Negative was during this past weeks I got the order incorrect twice. 1) Chai tea latte with oat milk and with brown sugar syrup but instead I got normal coffee latte with chai tea bag in it, luckily I was waiting their as they ask me to park so they made me another drink which ends up 5 more minute of wait. 2) Because of this on September 4th I went a bit late thought it will be quick as their was not a rush time and I ordered the usual chai latte and a plain croissant with extra butter toasted and I went their to the window and their was only one car behind me, they ask me to wait and they made me an order an I left even after waiting when I tried my order instead of chai tea latte with oat milk it was coffee latte and got round croissant which I didn’t saw before and also not toasted properly. So this was the bad experience. This doesn’t happen on a regular basis but if they ask me to wait and I am patiently waiting I expect to have proper order.
Nothing personal as this was my go to Tim’s and I enjoy coming as this is near my workplace.
Food is fresh, staff is friendly, and the place feels welcoming. Great spot!
Atmosphere: 5
Food: 5
Service: 5
Great experience. Tim Hortons is very affordable, especially for the quality and portion sizes. It’s a budget-friendly option, especially if you’re on the go.
Atmosphere: 5
Food: 5
Service: 5
restaurant is well maintained and Staff here are very friendly! AMAZING Team!
Atmosphere: 5
Food: 5
Service: 5
If awards are offered this drive-through in Richibucto NB would win the slowest times award over and over. Pathetically slow almost always. 😩
Atmosphere: 3
Food: 4
Service: 1
Fresh food and store was well cleaned.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I received my order very quickly, and the staff were friendly. The store was very clean both inside and outside, with a neat and well-maintained dining room. Great experience overall!
Atmosphere: 5
Food: 5
Service: 5
We visited this branch a week ago and noticed that the dining area was relatively quiet when we arrived. We lined up at the counter to place our order but experienced a delay in receiving assistance. After waiting about 5 minutes, we observed a guy staff member walking by without engaging with us, and another staff member also passed by without acknowledging our presence. Ultimately, it took more than 15 minutes before a female staff member was able to assist us. At that point, a line had formed behind us.
While we understand that busy times can occur, it might be beneficial to ensure that all staff members are attentive to customers in line, even during quieter periods. Improving this aspect of customer service could enhance the overall experience for everyone. Just not a happy experience.
Atmosphere: 1
Food: 2
Service: 1
I like their customer service. My food is served fresh and fast. They are also very friendly and nice to me.
Atmosphere: 5
Food: 5
Service: 5
The food is good and they serve the food fast. I love the atmosphere of the store and they are very friendly
Atmosphere: 5
Food: 5
Service: 5
Good and Fast Service
Atmosphere: 5
Food: 5
Service: 5
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