This is a very biased and misleading manager there very rude with customers, I will encourage everyone not going Wendy university avenue, before being a manager, he should learn how to be respectful with customers and himself as well
Atmosphere: 1
Food: 1
Service: 1
Bryce Sirianni
Food was hot but the chicken was rubbery
Atmosphere: 2
Food: 2
Service: 3
JINSOO JEON
I went to 643 University Ave, Charlottetown, PE C1E 1C5 today to buy ice cream for my children. They were running a 99-cent promotion, so we ordered five cones and used my daughter’s coupon for one more, making it six in total.
My friend happened to be working there and greeted us warmly. Another female staff member also kindly greeted my 5-year-old daughter and said the kids were cute. Everything felt pleasant until a man named Ritesh suddenly spoke harshly to the staff who greeted us. His words and attitude shocked me, my children, and even the staff themselves. They looked embarrassed and immediately went back to the kitchen without being able to continue their friendly greetings. At that moment, I felt sorry for my friend and the other female staff member, because they were put in such an awkward situation simply for greeting us.
At that time, my family was the only customer at the counter, and there was absolutely no problem. Yet Ritesh, who was not even wearing the same uniform as the other staff, acted extremely rude. When he handed us the ice cream, he placed it on the counter in a very disrespectful and dismissive way, rather than handing it properly. I watched his behavior carefully, and because of his repeated rudeness, both my husband and I felt extremely uncomfortable and offended.
This kind of behavior is unacceptable. If the store cannot handle promotions properly without being rude to customers, then they should not run them at all.
Because of this experience, I do not want to go back to this location, and I also do not want to recommend it to others. A place that treats families and children in such a disrespectful way does not deserve customers. I have never seen any store in PEI treat children in such an unpleasant and disrespectful manner.
aaron pineau
Stoo there waiting to be waited on for 10 minutes meanwhile they kept looking over and avoiding eye contact
Atmosphere: 1
Food: 3
Service: 1
Sharon Carswell
Food wasn't hot but service was ok
Atmosphere: 4
Food: 3
Service: 4
sens fan
Typical Wendy's
Atmosphere: 1
Food: 2
Service: 2
Zulqua Naaz
Ridhi named girl was so amazing and polite.i Dnt the name of the manager but he was a guy so rude .thanku ridhi
Atmosphere: 5
Food: 3
Service: 5
Broken “Gimp” People
Food cold ketchup all over the burgers no pop it was not a great experience
Atmosphere: 3
Food: 2
Service: 4
Jasmine Edwards
Food could of been fresher... Nuggets cold as always . fries semi hot
I just came through the drive through at this location around 7:30pm this evening June 3rd. There was an issue with the system at the 1st window and the manager was incredibly rude and unprofessional with the cashier. He accused the cashier of being “aggressive” multiple times (but he wasn’t being aggressive he was very calm) and continued arguing with the cashier infront of my family. This felt like a huge abuse of power and was not appropriate at all. This manager should be fired immediately..
Nicole Bryan
One of the RUDEST managers I have ever spoken to. Restaurant admitted to not giving the food to driver and only drinks and told me it was my responsibility to get the food delivered to me. Would not let me speak, and made me feel as if his mistake was my doing. Disgusting behaviour.
Atmosphere: 1
Food: 3
Service: 1
Gerry Deokie Jr
Ordered 2 Dave's Single Cheese Burgers on lettuce and I got 2 patties with cheese... no standard vegetable toppings... pickles, onions or tomatoes. Who would think thats worth 8 dollars... could get a burger patty at any store for a dollar, but came here bc drove for 3 hours from Nova Scotia to Charlottetown and thought the prep work could be skipped. Won't be back to this location, as they're ripping people off.
Camilo Money
I usually visit this Wendy’s location every Saturday around 11–12 p.m. with my kids, and I’ve always had a great experience. The service is friendly, the staff was great acknowleged and they were White staff. However, I visited on a Sunday evening around 6 p.m. and had a very different experience. The staff working at that time (Indian) didn’t greet or acknowledge me at all, and the atmosphere felt dismissive. I ended up leaving without ordering, and as I walked away, I heard laughter from the staff, which made me feel even more disrespected. I want to be clear—I’m Indian myself, and I’m disappointed . Regardless of background, this kind of behavior reflects poorly on the team and the location.
This is a very biased and misleading manager there very rude with customers, I will encourage everyone not going Wendy university avenue, before being a manager, he should learn how to be respectful with customers and himself as well
Atmosphere: 1
Food: 1
Service: 1
Food was hot but the chicken was rubbery
Atmosphere: 2
Food: 2
Service: 3
I went to 643 University Ave, Charlottetown, PE C1E 1C5 today to buy ice cream for my children. They were running a 99-cent promotion, so we ordered five cones and used my daughter’s coupon for one more, making it six in total.
My friend happened to be working there and greeted us warmly. Another female staff member also kindly greeted my 5-year-old daughter and said the kids were cute. Everything felt pleasant until a man named Ritesh suddenly spoke harshly to the staff who greeted us. His words and attitude shocked me, my children, and even the staff themselves. They looked embarrassed and immediately went back to the kitchen without being able to continue their friendly greetings. At that moment, I felt sorry for my friend and the other female staff member, because they were put in such an awkward situation simply for greeting us.
At that time, my family was the only customer at the counter, and there was absolutely no problem. Yet Ritesh, who was not even wearing the same uniform as the other staff, acted extremely rude. When he handed us the ice cream, he placed it on the counter in a very disrespectful and dismissive way, rather than handing it properly. I watched his behavior carefully, and because of his repeated rudeness, both my husband and I felt extremely uncomfortable and offended.
This kind of behavior is unacceptable. If the store cannot handle promotions properly without being rude to customers, then they should not run them at all.
Because of this experience, I do not want to go back to this location, and I also do not want to recommend it to others. A place that treats families and children in such a disrespectful way does not deserve customers. I have never seen any store in PEI treat children in such an unpleasant and disrespectful manner.
Stoo there waiting to be waited on for 10 minutes meanwhile they kept looking over and avoiding eye contact
Atmosphere: 1
Food: 3
Service: 1
Food wasn't hot but service was ok
Atmosphere: 4
Food: 3
Service: 4
Typical Wendy's
Atmosphere: 1
Food: 2
Service: 2
Ridhi named girl was so amazing and polite.i Dnt the name of the manager but he was a guy so rude .thanku ridhi
Atmosphere: 5
Food: 3
Service: 5
Food cold ketchup all over the burgers no pop it was not a great experience
Atmosphere: 3
Food: 2
Service: 4
Food could of been fresher... Nuggets cold as always . fries semi hot
Atmosphere: 3
Food: 3
Service: 2
Delicious cheeseburgers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I just came through the drive through at this location around 7:30pm this evening June 3rd. There was an issue with the system at the 1st window and the manager was incredibly rude and unprofessional with the cashier. He accused the cashier of being “aggressive” multiple times (but he wasn’t being aggressive he was very calm) and continued arguing with the cashier infront of my family. This felt like a huge abuse of power and was not appropriate at all. This manager should be fired immediately..
One of the RUDEST managers I have ever spoken to. Restaurant admitted to not giving the food to driver and only drinks and told me it was my responsibility to get the food delivered to me. Would not let me speak, and made me feel as if his mistake was my doing. Disgusting behaviour.
Atmosphere: 1
Food: 3
Service: 1
Ordered 2 Dave's Single Cheese Burgers on lettuce and I got 2 patties with cheese... no standard vegetable toppings... pickles, onions or tomatoes. Who would think thats worth 8 dollars... could get a burger patty at any store for a dollar, but came here bc drove for 3 hours from Nova Scotia to Charlottetown and thought the prep work could be skipped. Won't be back to this location, as they're ripping people off.
I usually visit this Wendy’s location every Saturday around 11–12 p.m. with my kids, and I’ve always had a great experience. The service is friendly, the staff was great acknowleged and they were White staff.
However, I visited on a Sunday evening around 6 p.m. and had a very different experience. The staff working at that time (Indian) didn’t greet or acknowledge me at all, and the atmosphere felt dismissive. I ended up leaving without ordering, and as I walked away, I heard laughter from the staff, which made me feel even more disrespected. I want to be clear—I’m Indian myself, and I’m disappointed . Regardless of background, this kind of behavior reflects poorly on the team and the location.
Love the renovations!!! Mmmmm!!!😋
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