I went there this evening on November 27 and I ordered a Macchicken trio with bacon and I got them with a very disappointing bacon smell because it's not as good and the liquor is flattering, subsequently I called 3x but without answer here pk I write here thank you
Frédéric Bouchard
McDonald's is like an old shoe. Everyone likes it. It's comfortable, the Bigmac has tasted the same for 349 years and the fries are almost always perfect. (Except when they're soggy because they've been on the counter for 45 minutes.) Since most of the employees are from faraway Asia, it's even better! There are almost never any errors on my orders anymore! On the other hand, there are some irritants: - Where is the character Burger Burglar thing? The vibe was cool in the 80s. - Even though I buy 400 trios every October, I have never won anything other than Cheese! I'm tired of Cheese! I want a Chevy Equinox! - Can you bring back the toys from the 80s? The kind of 4 blue and white space transformers? - When will pizza be back?
Atmosphere: 3
Food: 5
Service: 4
Mélissa Desgagné
Either items are missing or our order is often not made exactly as requested.
Kid-friendliness: Small play structure at the entrance
Atmosphere: 4
Food: 3
Service: 4
Michael Lavoie
It's Macdonalds...mon la gang! If you receive your complete order with a “Thank you good yourgh” it’s a 5 star
Atmosphere: 5
Food: 5
Service: 5
Yves Piette
Ensure the cleanliness of the tables if possible
Atmosphere: 4
Food: 5
Service: 5
Simon-Pierre Vitalis Boulianne
The service was good but when I opened the lid of my poutine it was half empty and it's not the first time this has happened to me
Louis Imbeault
Correct but nothing more! If you go there in the evening you will be served old fries and not very tasty hamburgers!
Atmosphere: 3
Food: 4
Service: 4
Audrey-anne Dufour
Thank you donovan for your service, I’m super hungry 🐿️
Vegetarian options: it's delicious, especially when I drank it before
Parking: I liked it it was easy
Atmosphere: 4
Food: 5
Service: 3
Louis-Carl Dedoyard
I leave very few Google reviews, especially bad ones since it is important to give our local restaurateurs/entrepreneurs a chance. A bad day happens.
That being said, after more than 25 visits to McDonald Alma, certain negative aspects seem to be recurring.
I would also like to highlight the exceptional work of the entire service team who welcome us with good humor every time. The service deserves a 5-star rating and is not the subject of the negative reviews.
When it comes to cooking, for example, I think there is room for improvement.
1) Large format soft drinks are systematically 2/3 full to end up containing less liquid than the usual medium format.
2) Your soft drink vending machines, regardless of the format, are poorly calibrated. We usually get colored soda water instead of coke. No taste and no chance that the supplier's recommendations regarding the syrup/sparkling water ratio of drinks have been respected.
3) Avoid meat sandwiches/burgers. Indeed, on each visit, the meat had a very pronounced aftertaste of not fresh fish, probably caused by old cooking oil and a lack of cleanliness in the kitchens. This is actually the second time I've been sick after eating a Big Mac, and also the reason that pushes me to write this review.
4) Lack of consistency in terms of cooking the fries, the quantity of fries and the quantity of salt. Indeed, on several occasions we received fries that were not cooked enough but, above all, that had not been salted at all. However, I would like to note that for uncooked and unsalted fries it was often during visits during peak hours. While I understand that peak hours can explain some inconveniences, I think that all customers prefer to wait 1-2 minutes longer but have more consistency in the food served to them.
For these reasons, I am leaving a 2 star review. Since it's the only McDonald's in town, I still want to say that I will continue to frequent your restaurant. And I am open to modifying this opinion upwards if some of the points mentioned above are addressed.
Atmosphere: 1
Food: 1
Service: 5
Népal
Quick order. Very good burger! Very strong air conditioning. Smell of poop in the city when we were there (actually McDonald's has nothing to do with it)
It’s excellent and there’s even a playground for the children!
Kid-friendliness: There is a playground!
Atmosphere: 4
Food: 5
Service: 5
Louise Girard
The coke is dripping and the fries have decreased in quantity
Food: 2
Service: 5
Noé Mie
I was robbed of $30 when I have spent at most $1000 since my arrival in Alma. I contacted Macdonald. He told me to call the restaurant... I have no news, it rings empty. I'm more than happy with it, plus there are times when things are missing from my bag and I leave anyway.
Atmosphere: 1
Food: 3
Service: 2
Mathot 2004
The employee who was there last night at 2:45 was really disrespectful. The context: me and my friend went to eat inside (without knowing the opening hours) the front door was unlocked so we entered and the employee received us getting angry and telling us: how did you what do you do to enter the door is barred ?!? We told him that the door is not locked so he had no reason to yell at us. Finally when we were leaving to see an employee come out and test the door to see if it is locked p.s.: it opened!! Haha. Finally, I didn't have McDonald's and we weren't tempted to give money to this cellar...
I went there this evening on November 27 and I ordered a Macchicken trio with bacon and I got them with a very disappointing bacon smell because it's not as good and the liquor is flattering, subsequently I called 3x but without answer here pk I write here thank you
McDonald's is like an old shoe. Everyone likes it. It's comfortable, the Bigmac has tasted the same for 349 years and the fries are almost always perfect. (Except when they're soggy because they've been on the counter for 45 minutes.) Since most of the employees are from faraway Asia, it's even better! There are almost never any errors on my orders anymore! On the other hand, there are some irritants:
- Where is the character Burger Burglar thing? The vibe was cool in the 80s.
- Even though I buy 400 trios every October, I have never won anything other than Cheese! I'm tired of Cheese! I want a Chevy Equinox!
- Can you bring back the toys from the 80s? The kind of 4 blue and white space transformers?
- When will pizza be back?
Atmosphere: 3
Food: 5
Service: 4
Either items are missing or our order is often not made exactly as requested.
Kid-friendliness: Small play structure at the entrance
Atmosphere: 4
Food: 3
Service: 4
It's Macdonalds...mon la gang! If you receive your complete order with a “Thank you good yourgh” it’s a 5 star
Atmosphere: 5
Food: 5
Service: 5
Ensure the cleanliness of the tables if possible
Atmosphere: 4
Food: 5
Service: 5
The service was good but when I opened the lid of my poutine it was half empty and it's not the first time this has happened to me
Correct but nothing more! If you go there in the evening you will be served old fries and not very tasty hamburgers!
Atmosphere: 3
Food: 4
Service: 4
Thank you donovan for your service, I’m super hungry 🐿️
Vegetarian options: it's delicious, especially when I drank it before
Parking: I liked it it was easy
Atmosphere: 4
Food: 5
Service: 3
I leave very few Google reviews, especially bad ones since it is important to give our local restaurateurs/entrepreneurs a chance. A bad day happens.
That being said, after more than 25 visits to McDonald Alma, certain negative aspects seem to be recurring.
I would also like to highlight the exceptional work of the entire service team who welcome us with good humor every time. The service deserves a 5-star rating and is not the subject of the negative reviews.
When it comes to cooking, for example, I think there is room for improvement.
1) Large format soft drinks are systematically 2/3 full to end up containing less liquid than the usual medium format.
2) Your soft drink vending machines, regardless of the format, are poorly calibrated. We usually get colored soda water instead of coke. No taste and no chance that the supplier's recommendations regarding the syrup/sparkling water ratio of drinks have been respected.
3) Avoid meat sandwiches/burgers. Indeed, on each visit, the meat had a very pronounced aftertaste of not fresh fish, probably caused by old cooking oil and a lack of cleanliness in the kitchens. This is actually the second time I've been sick after eating a Big Mac, and also the reason that pushes me to write this review.
4) Lack of consistency in terms of cooking the fries, the quantity of fries and the quantity of salt. Indeed, on several occasions we received fries that were not cooked enough but, above all, that had not been salted at all. However, I would like to note that for uncooked and unsalted fries it was often during visits during peak hours. While I understand that peak hours can explain some inconveniences, I think that all customers prefer to wait 1-2 minutes longer but have more consistency in the food served to them.
For these reasons, I am leaving a 2 star review.
Since it's the only McDonald's in town, I still want to say that I will continue to frequent your restaurant. And I am open to modifying this opinion upwards if some of the points mentioned above are addressed.
Atmosphere: 1
Food: 1
Service: 5
Quick order.
Very good burger!
Very strong air conditioning.
Smell of poop in the city when we were there (actually McDonald's has nothing to do with it)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Too busy to serve
Atmosphere: 2
Food: 2
Service: 2
It’s excellent and there’s even a playground for the children!
Kid-friendliness: There is a playground!
Atmosphere: 4
Food: 5
Service: 5
The coke is dripping and the fries have decreased in quantity
Food: 2
Service: 5
I was robbed of $30 when I have spent at most $1000 since my arrival in Alma.
I contacted Macdonald. He told me to call the restaurant... I have no news, it rings empty. I'm more than happy with it, plus there are times when things are missing from my bag and I leave anyway.
Atmosphere: 1
Food: 3
Service: 2
The employee who was there last night at 2:45 was really disrespectful. The context: me and my friend went to eat inside (without knowing the opening hours) the front door was unlocked so we entered and the employee received us getting angry and telling us: how did you what do you do to enter the door is barred ?!? We told him that the door is not locked so he had no reason to yell at us. Finally when we were leaving to see an employee come out and test the door to see if it is locked p.s.: it opened!! Haha. Finally, I didn't have McDonald's and we weren't tempted to give money to this cellar...
Atmosphere: 1
Food: 1
Service: 1
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