Tim Hortons

995 Boulevard Mgr de Laval, Baie-Saint-Paul
(418) 435-7711

Recent Reviews

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Benyamin Salehpour

Never visit this place unless you’ve got absolutely no other choice.
1 - No communication in English: I get it, this is Quebec, but at least knowing a few words in ONE of the TWO official languages of the country wouldn’t hurt.
2 - I spoke entirely in French, yet the staff was so careless that the entire order was WRONG.
3 - BE KIND! there’s no need to act like customers aren’t welcome here.
4 - I can’t believe how low the food quality was! I’ve been to dozens of branches, and this one is BY FAR the WORST.

Atmosphere: 1

Food: 2

Service: 1

T C

Worst drive-thru experience I've ever had at Tim Horton's. Poor customer service from start to finish got my order wrong twice and overcharged. Left frustrated.

Atmosphere: 1

Food: 1

Service: 1

Jasper Robinson

Horrible attitude and lack of caring from the staff. Messed up our drink AND food order and refused to fix it for us. We waited over 20mins for just our coffee, and longer for our food- both which were wrong. We still paid full price for food we did not get. HORRIBLE

Ronald Verhagen

Sunday 12.20 arriving with the drive through. 13.05 we had our drinks. 2 coffee and à ice coffee. Not sure that comments earlier were done but not much changed.

Food: 4

Service: 1

Dany Dufour

The only problem, I don't know if it's just me but the speaker in the drive-thru is faulty, we can't understand what they're saying.

Atmosphere: 4

Food: 5

Service: 4

louis-philippe belleau

Pathetic every time I pass the dining room is always closed being a trucker I will never go back to this Tim

Atmosphere: 1

Food: 1

Service: 1

sylvain lem

No matter what, it's getting worse and worse in this place 25 min order from the car at 9:30 in the morning let's not see during peak hours there

Atmosphere: 3

Food: 3

Service: 1

PY Lap

Drive-thru service today Sunday around 1 p.m. Very cold potato wedges with tim club without bacon. More than 20 minutes of waiting in total, 2 employees on duty at this time. Disappointed and this is not the first disappointment at this restaurant. There is definitely a lack in management or training.

Food: 1

Service: 1

Francis Gagnon

Closed at 8 a.m.???

Claudia Murray

Closed dining room. Excruciatingly slow drive-thru service. I really don't recommend going there. Having known I would have gone to McDonald's.

Atmosphere: 2

Food: 3

Service: 2

Alphonse Lemay

it's a good place to recharge my car with several options

Parking: adjacent parking with 4 180kw and 1 50kw terminals

Atmosphere: 3

Food: 4

Service: 2

mélanie Harbour

Closes at 3 p.m. Sunday, Nov. 24. Despite the schedule on the internet.

Mellisa Roach

Closed interior. Drive-thru open. It was around 1:30 p.m.....

Service: 3

TYan

No service, kitchen closed, I wanted to place an order inside while my truck was loading on the nearby terminals at 3:00 p.m. I waited in line at the drive-thru, the employee ignored me next to him, I left.

Atmosphere: 1

Food: 1

Service: 1

Lamjed Lessini

I just went through the drive-thru, I took a medium latte, I took the road to Quebec. From the first sip I felt that the coffee is cold, I added a 2nd sip..is yes they prepared it by mistake this morning, they kept it to have a lucky customer like me. I'll come back in a month and we'll see

Atmosphere: 1

Food: 1

Service: 1

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