Badly clean, bad service time to wait 45 minutes after the time they told me to arrive when I placed my order on the phone
Claudia De Rojas
Waited almost two hours on a delivery just to get it cancelled after all. It’s not about getting the refund, it’s about not getting the food and impacting family plans. Deliveries normally are longer from them compared to others shops but this is unbelievable.
Service: 1
Y Chen
very good
Atmosphere: 5
Food: 5
Service: 5
Michel Blaquiere
My nigiri was inedible. If I could have attached a photo to show you I would have done so, they had completely changed color. Last time I go there!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Saumon
David Potvin
Very poor service, I bought something that I didn't know was not good without being reheated (pack of 3) I ask them if they can make it again for me because they never warned me and then they only give me two more under the pretext that I had taken one bite…
Really ordinary service.
How can you be cheap enough to insist on giving your customer 2 shrimps instead of 3? ? Ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Kenan “Kebzo_qc” Houazene
ordered from there...it took 1h20 before they finished preparing a damn pokebowl....i mean you dont even have to cook anything. and compared to other sushishops i go, poke came with a slushi iceberg salad compared to boston salad in other restaurant, not great. worst sushi shop experience iv had
Food: 3
Service: 1
Denis D
Sushi Shop are always excellent!Except Delson.Minus 2 stars for only half of the regular menu available.Minus 2 stars for the fact that they don't accept their own coupons.Never again in Delson.
Atmosphere: 1
Food: 3
Service: 1
Momo Gens
We had ourselves prepared in advance and brought a tray. They were all very good, we had enough food for 4 people.On site when picking up the order, the employee was smiling and answered our questions. Very good service.The dining room was also very clean and there was take out at the counter to keep cold.
Atmosphere: 5
Food: 5
Service: 5
Sara B
The sushi is good but the service is lousy. I had to wait 45 minutes for some sushi!!
Warning: I got food poisoning from a salmon poke bowl. On the other hand, I must say that their customer service is truly impeccable, I was called back quickly and the situation seems to have been taken seriously.
Lynda Ayadi
I have always been a big fan of this restaurant. During my last visit, on the other hand, what was my surprise to find that the mangoes were not at all ripe. That being said, they at least had the merit of being there, unlike the sweet potatoes in my friend's bowl, which were not there.We were in no way warned of the poor quality of the food (or lack thereof), and after the fact, no accommodation was made.In short, our experience was tinged with a service that was far from meeting our expectations. I'm disapointed.Attached you will find a photo of the mangoes in question.
Atmosphere: 5
Food: 3
Service: 1
Karen Turner
Ordered a poke bowl and asked for crispy rice and received it with regular rice, no sauce at all. Called the restaurant and they said to come back and they will put sauce. Like I’m going to travel 20 minutes for sauce. Didn’t offer a credit or
Food: 1
H H
Bad staff not polite, the phone never answers, and when it does answer the person is really not courteous or polite, not to mention the delay and the way of speaking when collecting the
Atmosphere: 1
Food: 1
Service: 1
Isabelle Leblanc
Don't respect your sushi menu, the presentation is atrocious.
Badly clean, bad service time to wait 45 minutes after the time they told me to arrive when I placed my order on the phone
Waited almost two hours on a delivery just to get it cancelled after all. It’s not about getting the refund, it’s about not getting the food and impacting family plans. Deliveries normally are longer from them compared to others shops but this is unbelievable.
Service: 1
very good
Atmosphere: 5
Food: 5
Service: 5
My nigiri was inedible. If I could have attached a photo to show you I would have done so, they had completely changed color. Last time I go there!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Saumon
Very poor service, I bought something that I didn't know was not good without being reheated (pack of 3)
I ask them if they can make it again for me because they never warned me and then they only give me two more under the pretext that I had taken one bite…
Really ordinary service.
How can you be cheap enough to insist on giving your customer 2 shrimps instead of 3? ? Ridiculous.
Atmosphere: 1
Food: 4
Service: 1
ordered from there...it took 1h20 before they finished preparing a damn pokebowl....i mean you dont even have to cook anything. and compared to other sushishops i go, poke came with a slushi iceberg salad compared to boston salad in other restaurant, not great. worst sushi shop experience iv had
Food: 3
Service: 1
Sushi Shop are always excellent!Except Delson.Minus 2 stars for only half of the regular menu available.Minus 2 stars for the fact that they don't accept their own coupons.Never again in Delson.
Atmosphere: 1
Food: 3
Service: 1
We had ourselves prepared in advance and brought a tray. They were all very good, we had enough food for 4 people.On site when picking up the order, the employee was smiling and answered our questions. Very good service.The dining room was also very clean and there was take out at the counter to keep cold.
Atmosphere: 5
Food: 5
Service: 5
The sushi is good but the service is lousy. I had to wait 45 minutes for some sushi!!
Atmosphere: 1
Food: 4
Service: 1
Do not speak French, poorly clean waiting
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Végé, Saumon
Restaurantji Recommends
Warning: I got food poisoning from a salmon poke bowl. On the other hand, I must say that their customer service is truly impeccable, I was called back quickly and the situation seems to have been taken seriously.
I have always been a big fan of this restaurant. During my last visit, on the other hand, what was my surprise to find that the mangoes were not at all ripe. That being said, they at least had the merit of being there, unlike the sweet potatoes in my friend's bowl, which were not there.We were in no way warned of the poor quality of the food (or lack thereof), and after the fact, no accommodation was made.In short, our experience was tinged with a service that was far from meeting our expectations. I'm disapointed.Attached you will find a photo of the mangoes in question.
Atmosphere: 5
Food: 3
Service: 1
Ordered a poke bowl and asked for crispy rice and received it with regular rice, no sauce at all. Called the restaurant and they said to come back and they will put sauce. Like I’m going to travel 20 minutes for sauce. Didn’t offer a credit or
Food: 1
Bad staff not polite, the phone never answers, and when it does answer the person is really not courteous or polite, not to mention the delay and the way of speaking when collecting the
Atmosphere: 1
Food: 1
Service: 1
Don't respect your sushi menu, the presentation is atrocious.
Atmosphere: 4
Food: 3
Service: 4
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