Au Vieux Duluth

There was a time that I thought the restaurant chain was a cheap imitation of Souvlaki “Joints” that we typically avoided when wanting to dine out. No Longer. The locations are bright and airy. It helps when there is no smoking any more inside a dining establishment. The menu’s offer a really wide choice of dishes to choose from and not only Souvlaki. The staff are all pleasant and efficient and help each other at all the tables. Our waiter was able to quickly answer the questions that were asked and minor changes to the main courses we ordered were not an issue. We started with a calamari dish to share while the mains were being prepared and we all commented that it was some of the tastiest and freshest we had ever enjoyed. Not a single piece was “Rubbery” that required heavy chewing. All our mains from the Chicken Au Grilloir - Shrimp - Souvlaki & Hamburger Steak were well prepared. The sides of salad and rice as accompaniments are ample. None of us complained we didn’t have enough to eat and with these dishes priced between $19.95 - $24.95 the value is there.

Ate here yesterday for my 40th birthday with my family and it was so-so to ok. 1) Very nice restaurant, clean with modern decor. 2) Waiter did not come often to check if we needed more water, bread or if everything was ok. 3) Food took extremely long to come and my son had to wait 15 mins for his food to get served, after ours was served. So his sister shared her food with him because he had nothing served until 15 mins later. 4) Very hard to get the attention of a waiter when we needed more water or wanted to order more food from the menu. 5) Au Vieux Duluth Dorion is 20 mins away and has very fast attentive service with the food tasting even better. 6) My 6 and 3 year old kids were served watery orange juice in tall wine glasses, filled to the brim with straws. What was the waiter thinking to serve these to children! This was a spilled mess disaster waiting to happen. At the Dorion restaurant, they are always given apple juice in a child appropriate bottles. Overall, we came to the DDO location to make it easier for my West Island family to attend. But next time, we’re sticking to the Dorion location which offers a better customer experience for your money.

Very bad experience at le vieux duluth dollars des ormeaux sunday april 27 2025
We were seated at a table full of dry wine spots…….. the staff wiped the table
The knives were not clean, one knife was stuck to the napkin
The meal………. Plate of grilled shrimp had a wire bristle in one of the shrimp….. this comes from using a bad wire cleaning brush to clean the grill and not wipping down the grill after cleaning
I know to be true, I work In the food industry
Complained to the manager, he new we were upset….. I did not eat my grilled meal, too upset
Manager did not charge for the grilled shrimp dish, offered free coffee and dessert
Very unpleasant dinning experience, will not return to this restaurant
There are no exaggerations in this report, only the facts
Staff could see I was upset, they were very apologetic, Too late, damage was done

Haven't been there in a long time. The food and service was simply excellent.

Big restaurant and amazing food. Huge variety and they do everything well here. Chicken brochette was so moist and perfect. Accommodated our reservation for a very large group over 20 easily with one guy. Unfortunately under staffed but they bust their butts and did a terrific job. Highly recommend 👌

Good food n service.

Bland food, bagged salad. At least it's byob?

The food was really good, the only reason it’s only a four star is because there was a little bit of a wait for the food but they gave us some good bread 🥖 as appetizers. The location was very good.

Very nice place must visit

What to say about last weekend...good or bad food was ok ...service was long no more wines 2 bottles for 4 and no food ...and we eat the food with no wines .. better at some other places.. so if you decide to go there to eat bring 2 bottles par person at west island but make sure you take a Uber it's the Holidays Lol

Pretty nice place. I enjoyed dinner with my co-workers. The place is clean, beautiful and organized. The food is really good, there are many options and the taste was great. The services was very kind and faster. The washroom very clean.

Come hungry . Large lunch portions. Very tasty chicken meals. Good service.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Brochettes De Poulet

Horrible Service, went there at 6pm, Busboy came to pour water around 6.30 pm. Had to wait another 20 mins for the bread service, Finally waitress came to take order around 7.30 pm. We had to wait 2 hours to get served.

Atmosphere: 2

Food: 3

Service: 1

Out of 7 plates 4 were lacking in quantity and service in

Atmosphere: 4

Food: 3

Service: 2

I’m giving only a 1star review because even though the food was delicious, the customer service needs to improve. The waitress was very nice and polite but took forever to take our orders and even longer to give us our invoice at the end of the meal. But the worst is that I got a doggy bag which I forgot on the table but when I called 15 minutes after leaving, I’m told that the busboy threw it out. I admit that it was my fault for forgetting it on the table but them throwing it out so quickly is not normal. Basically they threw it out as soon as we walked out the door. Even if I had turned around right away, I wouldn’t have gotten my food. There was a whole meal left there, 6 butterfly shrimps, 1 souvlaki and rice. This needs to improve.

Atmosphere: 3

Food: 5

Service: 1