Fast service, delicious food (recommended the lotus combo and the general tao bowl), and overall a great experience. Our cashier staff, Sydney L, was very friendly and a real pro. She really made this dining experience extra easy and enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Minseo Kim
The salmon was so incredibly fresh, it felt like it literally just jumped out of the ocean and into my bowl! Everything else from the veggies to the toppings was super fresh too. The Poke Salmon Passion Fruit combo is such a unique and amazing discovery! Both the Poke Salmon and Poke Chicken Mango are packed with generous portions, and having them with fried rice made the meal so hearty and satisfying. I’m about to burst, but I’m so happy! 200% coming back for sure. ❤️
Atmosphere: 5
Food: 5
Service: 5
Tracie Seales
Last night I ordered 2 Sumomaki (Dragon eye and Philly. When my dad brought home I thought that I had gotten to wrong order. I immediately called the Sushi Shop in Dollard Des Ormeaux and get the manger Sydney on the phone. I explained to her what had happened and she assured me that she had packaged my order herself. She asked if I could take a picture of what I received and send it to her personal cell phone. As I proceeded to send the picture I realized that it was my error and I had in fact received the correct order. She called me back immediately and I could only apologize for my mistake. She was soooo nice, she told me not to apologize and at least we figured it all out. She even texted me about and 1hr later to see if we enjoyed the sushi. 5 stars (if I could give more stars I would) to Sydney at the Dollard location for being such an awesome person. We will definitely be ordering from there again. That was great customer service.
Atmosphere: 5
Food: 5
Service: 5
Sarah Campbell
The service is excellent!!
Atmosphere: 5
Food: 5
Service: 5
Queen
Poor costomer service. Does mistakes and dont take accountability. They wont do previous menu sushi also like the others do.
Atmosphere: 1
Food: 3
Service: 1
Jason Friedman
I placed an Uber Eats order from Sushi Shop (Sources Blvd) that initially showed a 15–20 minute wait. Immediately after submitting, the wait time jumped to over an hour. I cancelled the order right away, but Uber claimed the restaurant had started preparing it. I called the restaurant, and they confirmed that while the order was accepted in the system, nothing had been prepared yet. This has happened multiple times with this location, the app shows shorter wait times than reality, which can lead to issues when cancelling. This caused an unnecessary charge
Atmosphere: 1
Food: 1
Service: 1
Erica Sendel
I have been to plenty of Sushi Shops on the island and this one is by far the best one. Between the amazing staff and the speediness of service. I have zero complaints!!!!!
Atmosphere: 5
Food: 5
Service: 5
Antonio Napoli
Was at this location tonight. The food was great as most Sushi Shop restaurants are. I have to say that the team that was working tonight were exceptional. Unmatched in any other Sushi Shop restaurant. Although they were busy, time was taken to explain the items, and always with a smile. We also got table service, which to he honest, I didn't expect (because I haven't had at any other location). Thank you to tonight's staff for this and outstanding evening.
Atmosphere: 5
Food: 5
Service: 5
Lee Dermer
Sydney is the best!
J D
Order regularly and food is always good. That said, hours of operations are misleading. On two occasions arrived at 7:15-7:20pm to order a single poke bowl and was turned away and told I could only purchase what was left in the fridge display. Both times there was only a 2-3 prepacked rolls available, 3 employees working and they were clearly still making orders for what I assume were online orders. Store hours go until 8pm. Fully realize there’s a cleanup required at the end of the day, but if you’ll stop taking walk-in nearly an hour before closing, you should really adjust the shop hours.
Great service, friendly staff, always my go to for sushi
Atmosphere: 5
Food: 5
Service: 5
stephanie segal
went to try the poke bowls. ordered the sunrise. what i had was tasty & fresh but 75% lettuce which is more of s salad than s pike bowl. barely any rice or sweet potato. a definite meh.
Food: 3
Emma Blomdahl
Thank you for the awesome sushi platter! Absolutely Perfect!
Atmosphere: 5
Food: 5
Service: 5
Youtube Premium
Ordered a item from the menu, then after waiting for 10 minutes was told the item I ordered not available. Was told I had to exchange it for a item of the same price, no refund option. Was also not given the option to pay extra for a different item.
After I got my new item, I asked for extra soy sauce and was told that would be a extra charge since it was not included with my sushi roll. A very little amount of wasabi was also given.
Poor customer service. Will not be back.
fashola ollivierre
I had an absolutely wonderful experience! Being pregnant, I really appreciated how accommodating they were to my needs. They went above and beyond to ensure everything was spotless and made sure to leave out any raw fish. It truly made my day – 10/10!
Fast service, delicious food (recommended the lotus combo and the general tao bowl), and overall a great experience. Our cashier staff, Sydney L, was very friendly and a real pro. She really made this dining experience extra easy and enjoyable.
Atmosphere: 5
Food: 5
Service: 5
The salmon was so incredibly fresh, it felt like it literally just jumped out of the ocean and into my bowl! Everything else from the veggies to the toppings was super fresh too.
The Poke Salmon Passion Fruit combo is such a unique and amazing discovery! Both the Poke Salmon and Poke Chicken Mango are packed with generous portions, and having them with fried rice made the meal so hearty and satisfying. I’m about to burst, but I’m so happy! 200% coming back for sure. ❤️
Atmosphere: 5
Food: 5
Service: 5
Last night I ordered 2 Sumomaki (Dragon eye and Philly. When my dad brought home I thought that I had gotten to wrong order. I immediately called the Sushi Shop in Dollard Des Ormeaux and get the manger Sydney on the phone. I explained to her what had happened and she assured me that she had packaged my order herself. She asked if I could take a picture of what I received and send it to her personal cell phone. As I proceeded to send the picture I realized that it was my error and I had in fact received the correct order. She called me back immediately and I could only apologize for my mistake. She was soooo nice, she told me not to apologize and at least we figured it all out. She even texted me about and 1hr later to see if we enjoyed the sushi. 5 stars (if I could give more stars I would) to Sydney at the Dollard location for being such an awesome person. We will definitely be ordering from there again. That was great customer service.
Atmosphere: 5
Food: 5
Service: 5
The service is excellent!!
Atmosphere: 5
Food: 5
Service: 5
Poor costomer service.
Does mistakes and dont take accountability.
They wont do previous menu sushi also like the others do.
Atmosphere: 1
Food: 3
Service: 1
I placed an Uber Eats order from Sushi Shop (Sources Blvd) that initially showed a 15–20 minute wait. Immediately after submitting, the wait time jumped to over an hour. I cancelled the order right away, but Uber claimed the restaurant had started preparing it. I called the restaurant, and they confirmed that while the order was accepted in the system, nothing had been prepared yet. This has happened multiple times with this location, the app shows shorter wait times than reality, which can lead to issues when cancelling. This caused an unnecessary charge
Atmosphere: 1
Food: 1
Service: 1
I have been to plenty of Sushi Shops on the island and this one is by far the best one. Between the amazing staff and the speediness of service. I have zero complaints!!!!!
Atmosphere: 5
Food: 5
Service: 5
Was at this location tonight. The food was great as most Sushi Shop restaurants are. I have to say that the team that was working tonight were exceptional. Unmatched in any other Sushi Shop restaurant. Although they were busy, time was taken to explain the items, and always with a smile. We also got table service, which to he honest, I didn't expect (because I haven't had at any other location). Thank you to tonight's staff for this and outstanding evening.
Atmosphere: 5
Food: 5
Service: 5
Sydney is the best!
Order regularly and food is always good. That said, hours of operations are misleading. On two occasions arrived at 7:15-7:20pm to order a single poke bowl and was turned away and told I could only purchase what was left in the fridge display. Both times there was only a 2-3 prepacked rolls available, 3 employees working and they were clearly still making orders for what I assume were online orders. Store hours go until 8pm. Fully realize there’s a cleanup required at the end of the day, but if you’ll stop taking walk-in nearly an hour before closing, you should really adjust the shop hours.
Food: 4
Service: 3
Restaurantji Recommends
Great service, friendly staff, always my go to for sushi
Atmosphere: 5
Food: 5
Service: 5
went to try the poke bowls. ordered the sunrise. what i had was tasty & fresh but 75% lettuce which is more of s salad than s pike bowl. barely any rice or sweet potato. a definite meh.
Food: 3
Thank you for the awesome sushi platter! Absolutely Perfect!
Atmosphere: 5
Food: 5
Service: 5
Ordered a item from the menu, then after waiting for 10 minutes was told the item I ordered not available. Was told I had to exchange it for a item of the same price, no refund option. Was also not given the option to pay extra for a different item.
After I got my new item, I asked for extra soy sauce and was told that would be a extra charge since it was not included with my sushi roll. A very little amount of wasabi was also given.
Poor customer service. Will not be back.
I had an absolutely wonderful experience! Being pregnant, I really appreciated how accommodating they were to my needs. They went above and beyond to ensure everything was spotless and made sure to leave out any raw fish. It truly made my day – 10/10!
Loading...