C'était une soirée spéciale avec cinq services pour la venue d'un chef invité en occurence Alexandre Vachon, chef au Manor Hovey de Notrh Hatley nous étions 80 convives pour le premier service et 75 au second. Ce fut un délice tout qu'à long de la soirée...une soirée d'exception.
Severine
J'ai passé un excellent moment au restaurant Arôme pour le brunch. Service impeccable, nourriture incroyable, et les employés serviables. J'y retournerai ça c'est certain. Ça vaut vraiment le coût.
Nathalie
Les portions sont grosses, la nourriture est de qualité et recherchée. Les fruits de mer sont frais, la côte de bœuf était très tendre. La table des desserts est Wow. Les prix des vins sont raisonnables. Nous avons beaucoup apprécié.
Wanda
We had an amazing dinner and evening at Aroma, staff were very friendly and provided excellent service! Loved the ambiance, it was perfect! Thank you for making our dinner so special.
Marion
A lovely restaurant with a fabulous ambiance and amazing food. The staff and service are excellent.
Bruce
We enjoyed our dinner at Arome very much yesterday. The service and mesl we're impeccable. Delicious prime rib and flat iron skirt steak. Our waiter was attentive but not too much. A positive experience all the way around. Highly recommend. Excellent value for what you get.
Luc
Nous avons flâner une partie de l'après-midi et cela n'a causé aucun problème. Ce fut grandement apprécié
Sylvain
a notre arriver on a eu une table plein milieu du restaurant et on a demander de ce faire changer place sans problème et après tous était excellent du serveur a la nourriture.
Nancy
Nous avons passé une excellente soirée. Notre serveur Maxime a été impeccable, il s'adapte à la clientèle et offre un service presque personnalisé. Il connaît très bien son menu et nous l'a expliqué très clairement.
Ethan Korver
Overall, it was mid.
The good: the venue itself is gorgeous and the service is fantastic. Our server was very attentive and friendly, and even gave us a round of free drinks to make up for the disappointing experience. The cocktails were also amazing. The bartender did a great job, and the pricing is honestly a steal. At most fine dining restaurants you expect $15–$20 per cocktail, but here they were $10–$12.
The bad: the duck Wellington was cooked from frozen instead of fresh. When I took a bite, the middle still was not fully thawed. When you go somewhere for fine dining, you expect the food to be cooked fresh. When they brought it out a second time, it was extremely dry. It honestly felt like they just reheated the one I had already tried instead of making a new one.
We also had the catch of the day (salmon). The middle was once again undercooked, and we found a couple small bones in it. I know bones can happen and it is not always avoidable, but when you are paying for fine dining, these are the kinds of details you are paying to avoid.
The portions are enormous! I was not expecting that, the value for the amout of food you get is amazing. The food is also delicious. The service was a bit slow and it took a while after we were done to get the check but the server was overall friendly, professional and helpful.
Atmosphere: 4
Food: 5
Service: 4
Shane E
Food was fantastic. Staff were excellent and bilingual. This was my first time dinning here and I was very happy with the experience.
Atmosphere: 5
Food: 5
Service: 5
Aly Defrawy
Nice place
Atmosphere: 5
Food: 5
Service: 5
Remi
I booked a business dinner for 8, and the embarrassment I endured from the terrible service was abysmal. Most of us ordered the aged steak which was received cold and not medium rare at 10p.m., we returned the steaks to be cooked medium rare as requested and waited another 30 minutes. Half the table was done their food before the other half received theirs. We asked why the service was so terrible seeing that the individual bills were well over 100$ and the server shrugged and apologized for the inconvenience. For the quality you'd expect from such a place, we were all very disappointed. The efforts made to rectify the situation were not very good, and the sensation we got of a lack of importance to having to sit for over 3 hours total to eat a meal was surprising. This is the first bad review I have ever given, and hope that management see this and takes action for the sake of keeping one of Gatineau's high end restaurants relevant. I am proud of my city and would hate for this place to lose its reputation.
C'était une soirée spéciale avec cinq services pour la venue d'un chef invité en occurence Alexandre Vachon, chef au Manor Hovey de Notrh Hatley nous étions 80 convives pour le premier service et 75 au second. Ce fut un délice tout qu'à long de la soirée...une soirée d'exception.
J'ai passé un excellent moment au restaurant Arôme pour le brunch. Service impeccable, nourriture incroyable, et les employés serviables. J'y retournerai ça c'est certain. Ça vaut vraiment le coût.
Les portions sont grosses, la nourriture est de qualité et recherchée. Les fruits de mer sont frais, la côte de bœuf était très tendre. La table des desserts est Wow. Les prix des vins sont raisonnables. Nous avons beaucoup apprécié.
We had an amazing dinner and evening at Aroma, staff were very friendly and provided excellent service! Loved the ambiance, it was perfect! Thank you for making our dinner so special.
A lovely restaurant with a fabulous ambiance and amazing food. The staff and service are excellent.
We enjoyed our dinner at Arome very much yesterday. The service and mesl we're impeccable. Delicious prime rib and flat iron skirt steak. Our waiter was attentive but not too much. A positive experience all the way around. Highly recommend. Excellent value for what you get.
Nous avons flâner une partie de l'après-midi et cela n'a causé aucun problème. Ce fut grandement apprécié
a notre arriver on a eu une table plein milieu du restaurant et on a demander de ce faire changer place sans problème et après tous était excellent du serveur a la nourriture.
Nous avons passé une excellente soirée. Notre serveur Maxime a été impeccable, il s'adapte à la clientèle et offre un service presque personnalisé. Il connaît très bien son menu et nous l'a expliqué très clairement.
Overall, it was mid.
The good: the venue itself is gorgeous and the service is fantastic. Our server was very attentive and friendly, and even gave us a round of free drinks to make up for the disappointing experience. The cocktails were also amazing. The bartender did a great job, and the pricing is honestly a steal. At most fine dining restaurants you expect $15–$20 per cocktail, but here they were $10–$12.
The bad: the duck Wellington was cooked from frozen instead of fresh. When I took a bite, the middle still was not fully thawed. When you go somewhere for fine dining, you expect the food to be cooked fresh. When they brought it out a second time, it was extremely dry. It honestly felt like they just reheated the one I had already tried instead of making a new one.
We also had the catch of the day (salmon). The middle was once again undercooked, and we found a couple small bones in it. I know bones can happen and it is not always avoidable, but when you are paying for fine dining, these are the kinds of details you are paying to avoid.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
The portions are enormous! I was not expecting that, the value for the amout of food you get is amazing. The food is also delicious. The service was a bit slow and it took a while after we were done to get the check but the server was overall friendly, professional and helpful.
Atmosphere: 4
Food: 5
Service: 4
Food was fantastic. Staff were excellent and bilingual. This was my first time dinning here and I was very happy with the experience.
Atmosphere: 5
Food: 5
Service: 5
Nice place
Atmosphere: 5
Food: 5
Service: 5
I booked a business dinner for 8, and the embarrassment I endured from the terrible service was abysmal. Most of us ordered the aged steak which was received cold and not medium rare at 10p.m., we returned the steaks to be cooked medium rare as requested and waited another 30 minutes. Half the table was done their food before the other half received theirs. We asked why the service was so terrible seeing that the individual bills were well over 100$ and the server shrugged and apologized for the inconvenience. For the quality you'd expect from such a place, we were all very disappointed. The efforts made to rectify the situation were not very good, and the sensation we got of a lack of importance to having to sit for over 3 hours total to eat a meal was surprising. This is the first bad review I have ever given, and hope that management see this and takes action for the sake of keeping one of Gatineau's high end restaurants relevant. I am proud of my city and would hate for this place to lose its reputation.
Atmosphere: 1
Food: 2
Service: 1
Merry Christmas with my Fiancee and brother inlaw
Atmosphere: 5
Food: 5
Service: 5
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