Arôme

3 Bd du Casino, Gatineau
(819) 790-6410

Recent Reviews

Marie-Eve Mongrain

Excellent food, lots of variety to suit everyone, very good service. Only criticism I will make is not every food is named so sometimes you don't know what you are getting.

Atmosphere: 5

Food: 5

Service: 5

Yury Putnin

If I had one word to describe food it would be, ATROCIOUS!In short, this was an Utterly Disappointing Experience at Arôma Restaurant! Far from the so called 5 star Hilton and Casino experience!Most recent dining experience at Arôma Restaurant was nothing short of disastrous. The highlight of my dismay was the steak, so severely undercooked it bordered on the raw; I jest not when I say that with a minute less on the grill, it might have well trotted back to the pasture. Despite assurances of a 28-day marination, the steak was remarkably unseasoned, a stark contrast to my expectations.But the culinary misadventures did not end there. The kids' meal, an ordeal in itself, took an astonishing 90 minutes to arrive. When it finally did, the fries were an abomination - ice cold, lacking any semblance of seasoning, not even the basic courtesy of salt. This level of service and culinary execution is unacceptable and falls egregiously short of any standard, let alone that of a dining establishment that presumably prides itself on quality and customer satisfaction.Regrettably, Arôma Restaurant has not only lost my patronage but also my respect. I strongly advise potential diners to consider other establishments where the quality of food and service lives up to their promises and prices.Our bill came up to over $600 and a mount of disappointment.

Atmosphere: 3

Food: 1

Service: 5

Alain Beaudoin

We had the seafood platter 146$ and steak 72$. Half of my steak was half fat and the taste was plain. My wife shared the seafood platter with a friend and for the price, it wasn't worth it. The taste was OK but this is suppose to be a dinner for 2 and we didn't have enough.Our waiter was really professional and knowledgeable and really polite.

Atmosphere: 3

Food: 1

Service: 5

LoLo

I was disappointed in my most recent two trips there, eating with my family. The sweet memory is gone! I took my family there twice, as I thought things may happen poorly once, but not twice. Ambrience remains charming, as you enter the casino fountain. Service is attentive, but food tastes so average. The cost, however, remains high, which cost me over $300 for 4 people each time, once for the brunch and the second time for dinner. I'm hesitant to go back now or recommend others. I sincerely hope the restaurant can improve and serve great food as it did in the past. It can, if the management starts to pay more attention! Thank you.

Atmosphere: 4

Food: 2

Service: 3

Christine Belanger

Not a good menu for the value!We went for a show and my husband's birthday!Not impressed. Service was fineBut for the price food was way under expectations.Too bad .Beautiful place but very very average foodWill not go back next time we are at the casino Sorry!!300$ laterA high price to pay for average.

Mylaine P

I'm always pleased with the service. Ordered the catch of the day, and it was excellent.

Atmosphere: 5

Food: 5

Service: 5

Marjolaine Pelletier

The prime rib was perfectly tender and cooked perfectly. Delicious dinner accompanied by a good wine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Focaccia Maison Et Beurre Aromatisé

J-P Vachon

Disappointed. The quality of the meal has clearly deteriorated.

Atmosphere: 4

Food: 3

Service: 4

Stéphane Perreault

Only one word to describe this restaurant.

Atmosphere: 5

Food: 5

Service: 5

Tony St-Jacques

The steaks (prime rib and faux filet) were fine, but not worth writing home about. The dessert (a cheese cake) was glorious.The waiter forgot about us several times.

Atmosphere: 3

Food: 4

Service: 3

Cyro Sylvestre

Impeccable welcome. Smiling staff, good atmosphere. restaurant at half capacity so without too much noise. Excellent meal $235.00 with tips and wine which is reasonable value for a good restaurant today. Our waitress Christine provided very good advice and excellent service. Thank you for this great experience.

Atmosphere: 5

Food: 5

Service: 5

Diana

Nous allons souvent à l'arôme. Pour la première fois, c'était très moche. Ça pris beaucoup de temps à avoir nos assiettes. Le serveur s'est excusé à plusieurs reprises. Les plats sont arrivés très froids et non cuits. Quand on paie ce prix, on s'attend à une certaine qualité. Nous y retournerons mais nous souhaitons que ce ne soit pas une tendance. Décevant!!!

Tony

The steaks (prime rib and faux filet) were fine, but not worth writing home about. The dessert (a cheese cake) was glorious. The waiter forgot about us several times. Their wine selection is excellent.

Dale

We booked here as we are visiting from BC. Great ambience. Service was spectacular. The salads were a 5 stars. The risotto needed just a touch more flare. The salmon was perfection and I do recommend it. Over all I do recommend if visiting the area or planning a night at the local Casino.

Blue

Not the first time we eat at Arôme. I found the food better this time compared to last year. Also, wish there were more vegetarian choices. I know it's a steak house but not all guest at our table eat meat.

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