Bento Sushi

1100 Bd Maloney O #904, Gatineau
(819) 246-2323

Recent Reviews

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Jadee Bui

extremely bad customer service. The lady who works there is very rude and disrespectful.

Service: 1

ChefsQC

6piece of sushi for 15$
Quality not good taste/freshness
Gave me my change with the same gloves she use to make food
Not going back

Atmosphere: 2

Food: 1

Service: 3

wael feki

I am extremely disappointed with my experience at Bento Sushi des Promenades. The service was simply unacceptable. The staff were rude and showed a complete lack of respect. When returning my order, the employee threw it on the counter without any consideration, or even a polite word. This type of behavior is unacceptable in an establishment that claims to be professional. I will not return and do not recommend this place because of this unpleasant service

Atmosphere: 1

Service: 1

fatimazohra fatima

At bento sushi at Promenade Gatineau, the guy who served me is very rude, throws the soy sauce on the counter, throws me the cup for the soy sauce, no customer service.
I do not recommend this place

Atmosphere: 1

Food: 1

Service: 1

Ltt Nk

Very poor customer service. Yelling at the children won't come back

Atmosphere: 1

Food: 1

Service: 1

Mia Bédard

I like going for sushi at this place as always the sushi is a little expensive but delicious recommended

Atmosphere: 4

Food: 5

Service: 4

Laura Nguyen

Very poor customer service. Yelling at the children won't come back

Atmosphere: 1

Food: 1

Service: 1

Anessa J

Bro why is the big guy working so mad for?

Atmosphere: 1

Service: 1

Edgar Silva

Really really bad service, people there are always rude and disrespectful

Atmosphere: 1

Food: 1

Service: 1

Dalia H.

Extremly bad quality . 0 customer service. Very rude and unprofessional.will never visit again. I do not recomend

Atmosphere: 1

Food: 1

Service: 1

sam sam

Very rude women working there . The sushi were frozen , we came back to speak to her and she started shouting on us.we throw the sushi in garbage . Not fresh and frozen. Avoid this place and check all reviews.

Christian B

Total lack of courtesy and politeness on the part of the lady who was there Saturday lunchtime. She was downright rude to me. If this is your way of greeting customers, you don’t deserve it!

Mélissa Di Mattia

My husband and I ordered two salmon poke bowls and it was $35. Our poke bowls barely had any salmon. Our poke bowls was filled with rice, cucumbers, seaweed with just a bit of sauce. I asked for sesame sauce instead of spicy mayo and even if I had to pay $1.50 extra they didn’t want to put sesame sauce. $35 for 2 bowls filled with rice, cucumbers, seaweed and minimum topping of salmon. By the way, the ingredients were not fresh.

Mélissa Rachel Di Mattia

My husband and I ordered two salmon poke bowls and it was $35. Our poke bowls barely had any salmon. Our poke bowls was filled with rice, cucumbers, seaweed with just a bit of sauce. I asked for sesame sauce instead of spicy mayo and even if I had to pay $1.50 extra they didn’t want to put sesame sauce. $35 for 2 bowls filled with rice, cucumbers, seaweed and minimum topping of salmon. By the way, the ingredients were not fresh.

Carolyne Pr.R

The customer service is terrible here. They don't acknowledge you, point the payment terminal, they don't smile or say hi. They scream at each other throughout the entire time you are there ... The sushi has way too much rice, the balance just isn't there. I don't recommend.

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