Suppose open at 11am waited, finally opened at 11:18 am no apologies nothing ! The sorbet is good however
Service: 1
Roger F
Do yourself a favor, buy your kids ice cream elsewhere. Dirty counter, indifferent staff that will make you feel they've abruptly brought their lives to a halt, only to do you a favor (the Gatineau mall branch). A place that charges $1.5 for some sprinkles on the ice cream and $7 for a scoop is a place of ugly greed, and should be avoided.
Atmosphere: 1
Food: 2
Service: 1
Jaiver Quintana
Great place for good gelato and excellent capuccino.
Atmosphere: 5
Food: 5
Service: 4
Tin Ricafrente
We love going back to Chocolato. But I had to rate it low as the staff who prepared our sundaes today at Les Promenades Gatineau got the sizes wrong, and when we told her about it, she was very rude and banging the bins around while preparing the correct order. She rushed our orders with awful behaviour! Awesome customer service!
charles-antoine Lauzon
Absolutely nothing to say about the products, excellent. The service on the other hand leaves something to be desired. Waiting 20 minutes for my order because the employee didn't know how to do it, I can understand and understand the principle of short training. Waiting 20 minutes because the manager is the only one who can make me a mocha stays there to make me an order for 5 minutes to serve me with arrogance... No thank you.We are careful, without comments with a 3 month old baby in our arms which changes absolutely nothing to the situation but the lack of professionalism of a manager is no.
Anwar El Masri
Best Ice cream very tasty, many flavors, I love Fromboise it's very delicious. And very clean place
Maud Rabane
(Translated by Google) Smiling waitress. The milk chocolate ice cream was very good and the scoop very generous.(Original)Serveuse souriante. La glace au chocolat au lait était très bonne et la boule très généreuse.
Fréchette Sophie
(Translated by Google) One of the best places to fatten up!(Original)L'un des meilleurs endroits pour engraisser!
jacky CÉLAURE
(Translated by Google) The gelatos (pistachio and gum) were good, except that there was ice cream inside.The small soft was good, however it lacked the vanilla flavor that day (Saturday afternoon).Girls(Original)Les gelatos (pistache et gum) étaient bons, sauf qu'il y avait de la glace a l'intérieur.La petite molle était bonne, toutefois il manquait le parfum vanille cette journée la (samedi après-midi).Les filles
Gourmet Traveller & Pointer
$5.50 for a small portion of ice cream ripped up also place was so dirty and both employee was so slow and lazy.
I remember a couple years coming here and rhe grand soft serve was insanely large. Now that I moved to Gatineau I was excited to get the grand. A few weeks ago I got one and sorry to say it was not at all near the size I had before. It was slightly taller than McDonald's and about the same size as Costco. Sorry but 8.00 for a soft serve cone is just way too insane...didn't even come with a topping and if I wanted it dipped that's even more... too expensive. Sorry. Extra star for nice staff.
Abdou SL
(Translated by Google) I love ice cream for me it's the best around.My favorite is pistachio and hazelnut with orange dark chocolate.(Original)J'adore les glaces pour moi c'est le meilleur du coin.Mon préféré c'est pistache et noisette avec chocolat noir à l'orange.
Elian G
(Translated by Google) Not yet at the level of Shawinigan(Original)Pas encore au niveau de Shawinigan
Suppose open at 11am waited, finally opened at 11:18 am no apologies nothing ! The sorbet is good however
Service: 1
Do yourself a favor, buy your kids ice cream elsewhere. Dirty counter, indifferent staff that will make you feel they've abruptly brought their lives to a halt, only to do you a favor (the Gatineau mall branch). A place that charges $1.5 for some sprinkles on the ice cream and $7 for a scoop is a place of ugly greed, and should be avoided.
Atmosphere: 1
Food: 2
Service: 1
Great place for good gelato and excellent capuccino.
Atmosphere: 5
Food: 5
Service: 4
We love going back to Chocolato. But I had to rate it low as the staff who prepared our sundaes today at Les Promenades Gatineau got the sizes wrong, and when we told her about it, she was very rude and banging the bins around while preparing the correct order. She rushed our orders with awful behaviour! Awesome customer service!
Absolutely nothing to say about the products, excellent. The service on the other hand leaves something to be desired. Waiting 20 minutes for my order because the employee didn't know how to do it, I can understand and understand the principle of short training. Waiting 20 minutes because the manager is the only one who can make me a mocha stays there to make me an order for 5 minutes to serve me with arrogance... No thank you.We are careful, without comments with a 3 month old baby in our arms which changes absolutely nothing to the situation but the lack of professionalism of a manager is no.
Best Ice cream very tasty, many flavors, I love Fromboise it's very delicious. And very clean place
(Translated by Google) Smiling waitress. The milk chocolate ice cream was very good and the scoop very generous.(Original)Serveuse souriante. La glace au chocolat au lait était très bonne et la boule très généreuse.
(Translated by Google) One of the best places to fatten up!(Original)L'un des meilleurs endroits pour engraisser!
(Translated by Google) The gelatos (pistachio and gum) were good, except that there was ice cream inside.The small soft was good, however it lacked the vanilla flavor that day (Saturday afternoon).Girls(Original)Les gelatos (pistache et gum) étaient bons, sauf qu'il y avait de la glace a l'intérieur.La petite molle était bonne, toutefois il manquait le parfum vanille cette journée la (samedi après-midi).Les filles
$5.50 for a small portion of ice cream ripped up also place was so dirty and both employee was so slow and lazy.
Restaurantji Recommends
I remember a couple years coming here and rhe grand soft serve was insanely large. Now that I moved to Gatineau I was excited to get the grand. A few weeks ago I got one and sorry to say it was not at all near the size I had before. It was slightly taller than McDonald's and about the same size as Costco. Sorry but 8.00 for a soft serve cone is just way too insane...didn't even come with a topping and if I wanted it dipped that's even more... too expensive. Sorry. Extra star for nice staff.
(Translated by Google) I love ice cream for me it's the best around.My favorite is pistachio and hazelnut with orange dark chocolate.(Original)J'adore les glaces pour moi c'est le meilleur du coin.Mon préféré c'est pistache et noisette avec chocolat noir à l'orange.
(Translated by Google) Not yet at the level of Shawinigan(Original)Pas encore au niveau de Shawinigan
Best ice cream shop that I had till now.
Very nice place