McDonald’s

Name: McDonald’s
Address: 80 Bd Gréber, Gatineau, Quebec, J8T 3P8, Canada
Telephone: (819) 561-1436
Price range: $
Rating: 1.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
80 Bd Gréber, Gatineau
(819) 561-1436

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About McDonald's

McDonald's offers fast service in a clean environment. The dining area is generally kept clean, and the outdoor patio is a nice feature. The staff is friendly and works well together, creating a positive team atmosphere. Orders are prepared well and arrive in a reasonable time, with everything included. However, the automatic ordering machines sometimes do not give receipts, and the dining room can be quite dirty, making it less suitable for eating inside.

Many customers prefer getting their meal to go, which seems fine as long as they check their order upon receipt. Delivery services like Doordash, Skip, and UberEats are strongly discouraged due to frequent order mix-ups, making the experience frustrating and unreliable. Some customers have expressed disappointment with the basic customer service, feeling that staff can be unprofessional, lazy, or indifferent, especially since COVID-19. There are complaints about long wait times, incomplete orders, or needing to change choices multiple times. Despite these issues, there is a belief that these are small problems that can be easily fixed with proper training and better service. Overall, the restaurant strives to serve customers quickly and efficiently, but improvements are needed in cleanliness, order accuracy, and staff attitude.