McDonald's

213 Chem. d'Aylmer, Gatineau
(819) 684-4556

Recent Reviews

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François-Xavier Maheu-Marleau

I ask them for just one fries, and they can't even serve me just one 🗿

Atmosphere: 1

Food: 1

Service: 1

Franck Hlr

Not bad

Atmosphere: 3

Food: 3

Service: 3

Santiago De valencia

I had excellent service with my children it was great

Atmosphere: 5

Food: 5

Service: 5

Thomas Chatain

We were here at dinner time and the place was quite full. Despite that, all our food was cold. The fries especially were made long ahead of time and just sat there, getting soggy and cold. The ketchup pump was empty, too. And when our kids needed to use the washroom, we found it was locked. Apparently we need to ask for someone to push a button behind the counter to unlock it. I would almost be ok with that if it meant that the bathroom was clean. But both stalls were filthy, with urine on the seats and floors. This wasn't our first bad experience with this location, but we had hoped things had improved. They have not.

Atmosphere: 1

Food: 1

Service: 2

Sophie Chenier

Horribly slow!!! Always! Horrible! 😡

Martin Crytes

Not what I call fast food. 1 hour to get a 2 Big Mac. When I asked for it, they told me they never received the order. I ordered at the cashier. Find better excuses.

Service: 1

Connor

Burgers were so dry service was terrible.the worker was arguing with me

Parking: Idk

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Build a Burger

Frans Karlsson

I've only ever gone through the Drive thru, but there's always something wrong. Granted, tonight it was at 11.30, but it took me 15 minutes from making my order until I had it in my hands. When I had paid, the employee grabbed my order from a shelf with several other orders that had probably been languishing for as long as me. I don't know if it's staff or management that is lacking, but this is the worst McDonald's I've ever been to.

Service: 1

Andrés Valencia

I really liked the service

Atmosphere: 5

Food: 5

Service: 5

dusk

Of course they got my order wrong because when do they not lol, & now I have diarrhea cus of the fries or whatever

Atmosphere: 1

Food: 1

Service: 1

Mike G

You get sloppy food with the worst service , they don’t say hello or here’s your order , not a single word ,

Atmosphere: 1

Food: 1

Service: 1

Noah Sabourin

took 25 minutes just to place my order which i had to repeat at least 10 times, then proceeded to get the worst quality food, service is horrible please hire competent people

Atmosphere: 1

Food: 1

Service: 1

Ana Araniva

A new design..

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Big Mac Combo

Paul CHARRON

The food is always cold

Atmosphere: 1

Food: 1

Service: 1

William Jean-Louis

Edit: Revising from 5 stars to 2. This McDonald's is only good when the owner is present. Otherwise, it's just as terrible as it used to be.

Prior to the renovation, this location was in the running for the worst in North America. Now, the restaurant is under new management, and it's as if Gordon Ramsay's Kitchen Nightmares was here.

Very clean and welcoming environment, competent staff (finally) and very fast service. The manager/owner was walking around greeting people and wiping down tables. My order was accurate and of high quality, which I could never say before from this location.

This McDonalds has done a complete 180°, and I hope Aylmer gives it a second chance.

Atmosphere: 4

Food: 3

Service: 1

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