PFK

258 Rue Notre Dame, Gatineau
(819) 663-8686

Recent Reviews

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Tiago Pereira

I just love chiken

Atmosphere: 5

Food: 5

Service: 5

Mitch Lacroix (By default.)

Worst service slow employees are lost and probably low staff rush hours a friday

Atmosphere: 1

Food: 1

Service: 1

Jay Rock027

Would put 0 stars if I could. The cashier is the worst I've ever seen he doesn't listen when you're ordering and he's extremelyslow. To top it off, they had issues with their transaction system so they only took cash.

Atmosphere: 1

Food: 1

Service: 1

Joel de Leseleuc

Very slow. There were things missing from my order and they can't reimburse me for those items.

Atmosphere: 1

Food: 3

Service: 3

Francois Pilon

Food came almost 20 min later then the time pre ordering in advance online, fries container was half full, missing one chicken strip out of 4. The order is supposed to be 50/50 white and brown meat and I only received brown meat. This is the second time I get all brown meat. Tge last time was a 20 pieces bucket and I had not a single white meat. If I could give less then one star I would

Atmosphere: 1

Food: 1

Service: 1

Tina S

We just placed an order through uber eats and are missing a bunch of items. They’re written out for you so not sure how this happens, but it does every single time. For what’s being charged, not acceptable. The poor driver explained that the service is horrid and disorganized. Tried calling and of course, no answer. ( We had stopped ordering here but this is the only option for our area. Save your $ and go elsewhere ).

Atmosphere: 1

Food: 1

Jeff Langevin

Do not eat here! They cancel orders and keep your money. I ordered 60$ worth of food , they closed their store early and kept my money. They're very hard to get ahold of and when you do they tell you to call back. I'm still trying a month later. When you do get your food its always soggy chicken.

I called KFC corporate and they aren't much help either.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Alexander

Been TRYING to get my REFUND since August 29th i ordered online and just when it was time to get my order it was cancelled and IT WAS CLOSED but took my money anyways why was the order online open and this place was CLOSED GIVE ME MY REFUND……

Service: 1

Paul O

On Tuesdays, it is very difficult to get your order in. You could have seven people in line waiting, and the clerk is really not in a hurry to serve any of them. I left and went somewhere else.

Atmosphere: 1

Food: 3

Service: 1

Bogan Jesus

Probably the worst KFC on the planet.

Food: 1

Service: 1

Kimberley Easey (MeleeKimy)

I passed an online order (which was paid using Google Pay) to be picked up at 5h30pm. When I arrived to pick it up, the store was closed due to system issues. I tried calling them the following days until I was finally able to reach someone and they told me there was nothing they could do to refund said order. I asked for their customer service contact so I can request a refund and they told me they didn't have any. Quite unprofessional of them to not have a customer service phone number or to try and remedy the issue.

The online customer service said to contact the store to make an arrangement (which did not work) and to fill in a complaint form. Hopefully, the complaint form will result in a refund or I will have to do a chargeback.

Very disappointed in the service, definitely not a place I will go to again.

Atmosphere: 1

Food: 1

Service: 1

gary stacey

The quality of product has greatly diminished especially for the price being charged! Also dated seating erea, from the early 80's

Atmosphere: 2

Food: 2

Service: 4

Guy Gravel

Ordered on line.. got there when the suggested time was provided.. then waited over 50 minutes to get our order.
Don't order online. Go there directly.

Atmosphere: 2

Food: 4

Service: 1

Jordan Dicenso

Close this location.
Staff are horrible.
Ordered the family 10 bucket almost all wings and not even one drumstick.
Large fry was half empty.
Dont even include a 2l with the large family meal.
Will never i repeat never come to this location again.

Atmosphere: 1

Food: 1

Service: 1

Linda Rutgers

Mike was lovely, friendly. The food was great! Hot, not too greasy and was fast!

Atmosphere: 5

Food: 5

Service: 5

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