The locker is not respectful and they wanted to charge me for a $12 order that I used to buy in another pizza hut, they wanted to charge me $17 for it, really a lousy locker nullllll
Justin Turgeon
The address is not even in the right spot!!
The address is not even in the right place!!
Atmosphere: 1
Food: 5
Service: 5
Sasha L-L
Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Elengi N
Best pizza in town, very high quality of customer service. Very happy with everything. The place's very clean and the employees service you with a smile 😃. The manager of the store Munir, is absolutely the best, nice and friendly with customers and his employees. Other places should take example on him. Keep up the good work 👏🏾 👏🏾 👏🏾 Delivery is fast pizza come hot like hut!!!
Lara
Atmosphere: 5
Food: 5
Service: 5
Rosy L
Edit* Pizza Hut sent me an e mail asking me to elaborate so they could help further. I answered every question they asked. No reply after. Can’t say if anything was done to “help further”.
I did order once again. Two pizzas- same kind but different size (the Smokey cheese pizza) The two were very different. The dough was the same but the toppings definitely were not. The smaller one was exactly as described- cheesy as it should be. But the bigger one didn’t have enough cheese and was definitely missing one of the cheeses. It was very very dry, but at least it wasn’t raw- so two thumbs up for that. I will change my review from one star to two.
I ordered four pizzas yesterday for pick up. Three were great, but the one we were most looking forward to was raw. The pizza dough on the bottom was soft, stretchy and not cooked at all. We all ate a piece before we realized. My husband was sick all night. The service was friendly and the atmosphere was fine.
Atmosphere: 5
Food: 1
Service: 5
Chris Myre
Cleanliness could use an upgrade
Atmosphere: 1
Food: 4
Service: 4
Meagan Johnson
It's rolling in damn! They work very hard and constantly! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Eva Martinovich
Ordered food app says delivery guy is here but I don't see him. I call this guy answers says oh the delivery man forgot something so he's coming back and then bringing you your order. Knowing I live a bit far from pizza hut I told him by the time I get the pizza it will be cold he answers me and says no. I receive pizza , it looks like it was reheated and there barely any cheese on it , cheese missing on some slices and looks a bit burnt. I call and say I want a refund or a new pizza . The guy says he will send me a new pizza , 40 min pass I call and ask if the delivery guy left he says yes I asked about how long ago he says I don't know but he's coming all this with a rude tone of voice. I ask for his name he says he doesn't want to give it to me. MIND YOU I CALLED WITH MY NUMBER THE FIRST TIME TO SAY IT WAS COLD HE DIDNT ANSWER , I CALLED BACK PRIVATE HE ANSWERED! THEN WHEN I CALLED TO ASK HOW LONG FOR THE SECOND TIME AROUND I CALL 2 TIMES PRIVATE NO ANSWER , I CALL WITH ANOTHER NUMBER HE ANSWERS. THE DELIVERY DRIVER IS AMAZING HAS ALWAYS BEEN FOR MY PAST ORDERS BUT THIS MAN THAT ANSWERED THE PHONE NEEDS TO BE TAUGHT ON HOW TO DEAL WITH CUSTOMERS AND MAYBE BE PUT BACK AS A REGULAR EMPLOYEE BECAUSE HIS EXAMPLE OF BEING AN ASSISTANT OR WHATEVER HE IS WAS VERY UNPROFESSIONAL! I WILL BE MAKING A COMPLAINT HIGHER.
Service: 1
M Kujeke
My pizza was burnt. I noticed soon after picking it up but I didn’t have the energy to go back inside just to debate with the employees - as mentioned in the other reviews here.
Atmosphere: 2
Food: 1
Service: 2
Shan
Tasty and tummy pizza.. I always buy from them when I am in the area
Had a small issue, addressed it with Munir. He went beyond and above to fix the situation. I really appreciated it!! 5 star customer service. Thank you Munir.
Atmosphere: 5
Food: 5
Service: 5
rosy litova
I ordered four pizzas yesterday for pick up. Three were great, but the one we were most looking forward to was raw. The pizza dough on the bottom was soft, stretchy and not cooked at all. We all ate a piece before we realized. My husband was sick all night. The service was friendly and the atmosphere was fine.
Atmosphere: 5
Food: 1
Service: 5
Josée Chénier
If I could give 0 stars I would. Really poor service. I left and went to the red chicken. I'm not racist but I don't appreciate people laughing at my name. . Especially when your place is empty. Blvd Greber Gatineau. Plua will never return and will not advise my friends. Really disappointed
Atmosphere: 1
Service: 1
Philip Adeyeye
Stumbled into Quebec hungry and spotted this Pizza from the gas station, met an impressive waiter who understood English and helped me place my order. The pizza was an absolute delight!!!
The locker is not respectful and they wanted to charge me for a $12 order that I used to buy in another pizza hut, they wanted to charge me $17 for it, really a lousy locker nullllll
The address is not even in the right spot!!
The address is not even in the right place!!
Atmosphere: 1
Food: 5
Service: 5
Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Best pizza in town, very high quality
of customer service. Very happy with everything. The place's very clean and the employees service you with a smile 😃.
The manager of the store Munir, is absolutely the best, nice and friendly with customers and his employees. Other places should take example on him.
Keep up the good work 👏🏾 👏🏾 👏🏾
Delivery is fast pizza come hot like hut!!!
Lara
Atmosphere: 5
Food: 5
Service: 5
Edit* Pizza Hut sent me an e mail asking me to elaborate so they could help further. I answered every question they asked.
No reply after. Can’t say if anything was done to “help further”.
I did order once again. Two pizzas- same kind but different size (the Smokey cheese pizza) The two were very different. The dough was the same but the toppings definitely were not. The smaller one was exactly as described- cheesy as it should be. But the bigger one didn’t have enough cheese and was definitely missing one of the cheeses. It was very very dry, but at least it wasn’t raw- so two thumbs up for that.
I will change my review from one star to two.
I ordered four pizzas yesterday for pick up. Three were great, but the one we were most looking forward to was raw. The pizza dough on the bottom was soft, stretchy and not cooked at all. We all ate a piece before we realized. My husband was sick all night. The service was friendly and the atmosphere was fine.
Atmosphere: 5
Food: 1
Service: 5
Cleanliness could use an upgrade
Atmosphere: 1
Food: 4
Service: 4
It's rolling in damn! They work very hard and constantly! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Ordered food app says delivery guy is here but I don't see him. I call this guy answers says oh the delivery man forgot something so he's coming back and then bringing you your order. Knowing I live a bit far from pizza hut I told him by the time I get the pizza it will be cold he answers me and says no. I receive pizza , it looks like it was reheated and there barely any cheese on it , cheese missing on some slices and looks a bit burnt. I call and say I want a refund or a new pizza . The guy says he will send me a new pizza , 40 min pass I call and ask if the delivery guy left he says yes I asked about how long ago he says I don't know but he's coming all this with a rude tone of voice. I ask for his name he says he doesn't want to give it to me. MIND YOU I CALLED WITH MY NUMBER THE FIRST TIME TO SAY IT WAS COLD HE DIDNT ANSWER , I CALLED BACK PRIVATE HE ANSWERED! THEN WHEN I CALLED TO ASK HOW LONG FOR THE SECOND TIME AROUND I CALL 2 TIMES PRIVATE NO ANSWER , I CALL WITH ANOTHER NUMBER HE ANSWERS. THE DELIVERY DRIVER IS AMAZING HAS ALWAYS BEEN FOR MY PAST ORDERS BUT THIS MAN THAT ANSWERED THE PHONE NEEDS TO BE TAUGHT ON HOW TO DEAL WITH CUSTOMERS AND MAYBE BE PUT BACK AS A REGULAR EMPLOYEE BECAUSE HIS EXAMPLE OF BEING AN ASSISTANT OR WHATEVER HE IS WAS VERY UNPROFESSIONAL! I WILL BE MAKING A COMPLAINT HIGHER.
Service: 1
My pizza was burnt. I noticed soon after picking it up but I didn’t have the energy to go back inside just to debate with the employees - as mentioned in the other reviews here.
Atmosphere: 2
Food: 1
Service: 2
Tasty and tummy pizza.. I always buy from them when I am in the area
Restaurantji Recommends
Impeccable service
Atmosphere: 5
Food: 5
Service: 5
Had a small issue, addressed it with Munir. He went beyond and above to fix the situation. I really appreciated it!! 5 star customer service. Thank you Munir.
Atmosphere: 5
Food: 5
Service: 5
I ordered four pizzas yesterday for pick up. Three were great, but the one we were most looking forward to was raw. The pizza dough on the bottom was soft, stretchy and not cooked at all. We all ate a piece before we realized. My husband was sick all night. The service was friendly and the atmosphere was fine.
Atmosphere: 5
Food: 1
Service: 5
If I could give 0 stars I would. Really poor service. I left and went to the red chicken. I'm not racist but I don't appreciate people laughing at my name. . Especially when your place is empty. Blvd Greber Gatineau. Plua will never return and will not advise my friends. Really disappointed
Atmosphere: 1
Service: 1
Stumbled into Quebec hungry and spotted this Pizza from the gas station, met an impressive waiter who understood English and helped me place my order.
The pizza was an absolute delight!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
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